Description:
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Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.
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Included in:
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Bay City Police/Fire/EMS Dispatch and PSAP
City of Victoria Fire/Police/EMS Dispatch and PSAP
Colorado Valley Transit Dispatch
County Public Safety Dispatch and PSAP
DPS Communications
Golden Crescent Transit Dispatch
Independent School District Dispatch
Municipal Public Safety Dispatch
Victoria Transit Dispatch
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Functional Requirements:
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| 1 | The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities). |
| 2 | The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator. |
| 3 | After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender. |
| 4 | After the alarm message becomes a verified incident, the center shall determine the appropriate response. |
| 5 | The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary. |
| 6 | The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel. |
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User Service Requirements (fully or partially addressed):
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| 2.0 | PUBLIC TRANSPORTATION MANAGEMENT |
| 2.4 | PUBLIC TRAVEL SECURITY |
| 2.4.1 | PTS shall include specific Secure Areas. |
| 2.4.1.2 | All public Secure Areas shall have traveler activated alarms monitored by central dispatch or local police. |
| 2.4.1.3 | There shall be silently activated alarms and/or audible alarms on board public transit vehicles which are capable of activation by the operator, monitored by central dispatch or local police. |
| 5.0 | EMERGENCY MANAGEMENT |
| 5.1 | EMERGENCY NOTIFICATION AND PERSONAL SECURITY |
| 5.1.3 | ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas. |
| 5.1.3.1 | RSEM shall include specific Secure Areas. |
| 5.1.3.3 | RSEM shall include a Security Alarm (SA) function. |
| 5.1.3.3.1 | Secure Areas shall have traveler-activated alarms. |
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The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture.
Consult the National
ITS Architecture web site for more information.
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Web Spinner Technology.