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Emergency Dispatch Equipment Package

Architecture Geographic Scope

Description:

Dispatch emergency vehicles to incidents, tracking their location and status. Pertinent incident information is gathered and relayed to the responding units; includes requests for signal preemption.

 

Included in:

Bay City Police/Fire/EMS Dispatch and PSAP
City of Victoria EOC
City of Victoria Fire/Police/EMS Dispatch and PSAP
City of Victoria Traffic Operations Center
Colorado Valley Transit Dispatch
Correctional Facilities Operations
County EOC
County Public Safety Dispatch and PSAP
County/Municipal Public Health Office
DPS Communications
Forest Service Dispatch
Golden Crescent Transit Dispatch
Guadalupe-Blanco River Authority Control Center
Independent School District Dispatch
Lavaca Navidad River Authority Headquarters
Local Transit Operations
Lower Colorado River Authority Headquarters
Municipal EOC
Municipal Public Safety Dispatch
Municipal Traffic Operations Center
Other County EOC
Private Tow/Wrecker Dispatch
Private/Public Ambulance Dispatch
State EOC
Texas DEM Disaster District Information System
TxDOT Yoakum District Office -Traffic
Victoria Transit Dispatch

Functional Requirements:

1The center shall dispatch emergency vehicles to respond to verified emergencies and provide suggested routing under center personnel control.
2The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
3The center shall relay location and incident details to the responding vehicles.
4The center shall provide the capability to request traffic control measures from traffic management centers such as signal preemption, traffic barriers and road closures.
5The center shall track the location and status of emergency vehicles responding to an emergency and update the incident status based on information from the emergency vehicle.
6The center shall receive status information from care facilities to determine the appropriate facility and its location.
7The center shall store and maintain the emergency service responses in an action log.
8The center shall receive asset restriction information from maintenance centers to support the dispatching of appropriate emergency resources.
9The center shall receive traffic information, including closures, traffic conditions, etc. from traffic management centers.
10The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
11The center shall receive road network conditions and traffic images to support dispatch of emergency vehicles.
12The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.
  

User Service Requirements (fully or partially addressed):

1.6TRAFFIC CONTROL
1.6.0ITS shall include a Traffic Control (TC) function. Traffic Control provides the capability to efficiently manage the movement of traffic on streets and highways. Four functions are provided, which are, (1) Traffic Flow Optimization, (2) Traffic Surveillance, (3) Control, and (4) Provide Information. This will also include control of network signal systems with eventual integration of freeway control.
1.6.3TC shall include a Device Control function.
1.6.3.2The real-time traffic-adaptive control portion of the Device Control function shall be an area wide control to include several jurisdictions.
1.6.3.2.2The area wide control shall be implemented in a manner that permits the following types of vehicles to have preference over other vehicles being controlled.
1.6.3.2.2(c)Emergency Medical Service Vehicles.
4.0COMMERCIAL VEHICLE OPERATIONS
4.5HAZARDOUS MATERIAL SECURITY AND INCIDENT RESPONSE
4.5.0ITS shall include a Hazardous Materials (HAZMAT) Security and Incident Response (HSIR) service.
4.5.2HSIR shall provide an Operation Focal Point (OFP) for initiating appropriate responses.
4.5.2.1OFP shall be capable of being implemented as either a centralized dispatch or several de-centralized dispatch units or vehicles.
4.5.2.2OFP shall provide the capability for existing dispatch centers to receive the calls, determine response requirements, and route distress calls to predesignated responding agencies.
4.5.2.3OFP shall provide the capability for operators to coordinate with other agencies and response services to include, but not be limited to, the following:
4.5.2.3(a)State and/or local transportation officials.
4.5.2.3(b)Police departments.
4.5.2.3(c)Highway patrol.
4.5.2.3(e)Emergency medical services.
4.5.2.3(f)Environmental protection agencies.
4.5.2.3(g)HAZMAT teams.
4.5.2.3(h)Towing and other "courtesy" services.
4.5.3HSIR shall include a Communications (COMM) function.
4.5.3.2COMM shall provide the capability for relay of distress information to response units in real-time.
4.5.3.3COMM shall provide the capability for data to be sent from any location covering all areas of the contiguous United States.
4.5.3.4COMM shall provide the capability for linkages/interfaces with various existing networks.
4.5.4HSIR shall include a HAZMAT Security (HS) function.
4.5.4.2HS shall provide a roadside security sensitive HAZMAT security (RHS) function.
4.5.4.2.5RHS shall include the capability to notify traffic management agencies when unauthorized security sensitive HAZMAT activity has been detected and verified.
4.5.4.3HS shall include a Driver Authentication function (DA)
4.5.4.3.7DA shall include the capability to notify traffic management if an unauthorized driver attempts to operate the vehicle.
5.0EMERGENCY MANAGEMENT
5.1EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.1.1ENPS shall include a Driver and Personal Security (DPS) function.
5.1.1.1DPS shall include an in-vehicle manually initiated distress signal capability to provide a first-alert that an incident has occurred to include the following:
5.1.1.1(d)Vehicle location.
5.1.1.3DPS shall include the capability to send an acknowledge signal to the motorist to indicate that the signal was received and help is on the way.
5.1.2ENPS shall include an Automated Collision Notification (ACN) function.
5.1.2.2When sending notification of a collision ACN shall send pertinent information about the collision including the following:
5.1.2.2(b)Accurate vehicle location.
5.1.3ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas.
5.1.3.4RSEM shall include a Monitor Alert Levels (MAL) function.
5.1.3.4.3MAL shall increase system preparedness as the likelihood of an incident increases, including:
5.1.3.4.3(a)Activating physical security systems and implementing security procedures
5.1.3.4.3(b)Adjusting parameters of surveillance and sensor devices.
5.1.3.5RSEM shall include a Physical Security System (PSS) function.
5.1.3.5.2PSS shall allow system operators to monitor and control operation of the physical security system devices, including operator override.
5.1.3.5.3PSS shall provide current status of the system including readiness and activation to operators.
5.1.4ENPS shall include a Wide Area Alert (WAA) function to notify the public in emergency situations using ITS driver information and traveler information capabilities.
5.1.4.1WAA shall notify transportation operators and information providers when an emergency situation occurs that requires public notification.
5.1.4.1.1The WAA notification shall identify the originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert.
5.1.5ENPS shall include a Protect Sensitive Traveler Information (PSTI) function to inhibit distribution of traveler information that is deemed to be sensitive.
5.1.5.2The PSTI notification shall identify the geographic area, time, specific devices, and/or other information necessary to determine the traveler information that must be protected.
5.2EMERGENCY VEHICLE MANAGEMENT
5.2.0ITS shall include an Emergency Vehicle Management (EVM) Service.
5.2.1EVM Service shall include an Emergency Vehicle Fleet Management System.
5.2.1.1Emergency Vehicle Fleet Management System shall maintain the availability status of relevant emergency vehicles.
5.2.1.2Emergency Vehicle Fleet Management System shall determine the emergency response vehicles best suited to respond to an incident.
5.2.1.3Emergency Vehicle Fleet Management System shall dispatch the appropriate emergency response vehicle (s) to the incident.
5.2.2EVM Service shall include a Route Guidance System.
5.2.2.1Route Guidance System shall maintain real-time information on traffic conditions in urban and rural areas, emergency response vehicle locations, and emergency response vehicle destinations.
5.2.2.2Route Guidance System shall advise emergency response vehicles of appropriate routes.
5.2.3EVM Service shall include a Signal Priority System.
5.2.3.1Signal Priority System shall maintain real-time information on signal timing, emergency vehicle locations and emergency vehicle routing.
5.3DISASTER RESPONSE AND EVACUATION
5.3.0ITS shall provide a Disaster Response and Evacuation (DRE) function that provides for effective, coordinated management of the surface transportation system during all types of disasters including natural disasters (hurricanes, earthquakes, floods, severe winter storms, tsunamis, etc.), terrorist acts, and other catastrophic events (e.g., nuclear power plant disasters). Two primary subservices are provided: (1) Disaster Response and (2) Evacuation Coordination. The Disaster Response Subservice provides support for planning, transportation management, resource sharing, and information coordination between transportation agencies and principal responding agencies (emergency management, public safety, and other allied agencies) to improve the effectiveness and safety of a disaster response. The Disaster Response Subservice consists of eight major functions: 1) Coordinate Response Plans, 2) Monitor Alert Levels, 3) Detect and Verify Emergency, 4) Assess Infrastructure Status, 5) Coordinate Response, 6) Critical Service Restoration, 7) Manage Area Transportation, and 8) Disaster Traveler Information. The Evacuation Coordination (EC) Subservice efficiently manages an evacuation and provides evacuees with the information they need during evacuation and subsequent reentry to the evacuated area. The Evacuation Coordination (EC) subservice includes four additional major functions: 9) Evacuation Planning Support, 10) Evacuation Traveler Information, 11) Evacuation Transportation Management, and 12) Evacuation Resource Sharing.
5.3.2Disaster Response shall provide a Monitor Alert Levels (MAL) function.
5.3.2.2MAL shall increase system preparedness as the alert level or the likelihood of a disaster increases, taking actions including:
5.3.2.2(b)Pre-staging activities
5.3.2.2(d)Stage resources
5.3.2.2(e)Assign personnel
8.0MAINTENANCE AND CONSTRUCTION MANAGEMENT
8.1MAINTENANCE AND CONSTRUCTION OPERATIONS
8.1.1Maintenance and Construction Operations shall provide a Maintenance Vehicle Fleet Management (MVFM) function to schedule and dispatch, monitor and track location, and monitor operational condition and maintenance requirements of public and contracted fleets of maintenance, construction, and specialized service vehicles. This function includes interactions among Traffic Managers, Supervisors, Dispatchers, Field Crews, Construction Crews, Vehicle Maintenance Crews, Equipment Maintenance Crews, Weather Services Organizations, and Information Service Providers.
8.1.1.1MVFM shall be capable of monitoring and tracking the locations of public and contracted fleets of maintenance, construction, and specialized service vehicles to provide current location and status information.
8.1.1.1.1MVFM shall be capable of monitoring and tracking the locations of fleets of maintenance, construction, and specialized service vehicles, including but not limited to:
8.1.1.1.1(e)Roadway service patrols
8.1.1.6MVFM shall be capable of providing dispatchers and operators of maintenance, construction, and specialized service vehicles with information regarding potential and actual roadway problems.
8.1.1.6.1MVFM shall provide information to dispatchers and vehicle operators, including but not limited to:
8.1.1.6.1(b)Incidents
8.1.4Maintenance and Construction Operations shall provide a Roadway Maintenance Conditions and Work Plan Dissemination (RMCWPD) function to provide Intra- and Inter-agency coordination of work plans. This function includes interactions among Traffic Managers, Supervisors, Planning Agencies, Public Safety Organizations, and Information Service Providers.
8.1.4.1RMCWPD shall coordinate information on planned maintenance and construction activities, including work zone information, and unplanned remediation activities, such as inclement weather responses, so that routing, scheduling, and resource allocation can be accomplished.
8.1.4.2RMCWP shall support inter-agency coordination of response and scheduling of resources for significant events with broad impact, like natural disasters, major incidents, and large planned or seasonal events.
8.1.4.3RMCWPD shall coordinate information with other transportation agencies, including but not limited to:
8.1.4.3(a)Public Safety
8.1.4.3(b)Emergency Medical Management
  
The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture. Consult the National ITS Architecture web site for more information.

Last updated on 05-27-2005 using Ronald C. Ice and Associates Web Spinner Technology.