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Remote Interactive Information Reception Equipment Package

Architecture Geographic Scope

Description:

Public traveler interface, such as a kiosk, that provides traffic, transit, yellow pages, event, and trip planning information, as well as payment services for tolls, parking, and other personalized traveler information services upon request.

 

Included in:

TxDOT Rest Area/Visitor Center/Truck Stop/Service Plaza Kiosks

Functional Requirements:

1The public interface for travelers shall receive traffic information from a center and present it to the traveler upon request.
2The public interface for travelers shall receive transit information from a center and present it to the traveler upon request.
3The public interface for travelers shall receive yellow pages information (such as lodging, restaurants, theaters, bicycle facilities, and other tourist activities) from a center and present it to the traveler upon request.
4The public interface for travelers shall receive event information from a center and present it to the traveler upon request.
5The public interface for travelers shall receive evacuation information from a center and present it to the traveler.
6The public interface for travelers shall receive wide-area alerts and present it to the traveler.
7The public interface for travelers shall accept reservations for confirmed trip plans.
8The public interface for travelers shall support payment for services, such as confirmed trip plans, confirmed yellow pages services, tolls, transit fares, parking lot charges, and advanced payment for tolls.
9The public interface for travelers shall provide an interface through which credit identities and stored credit values may be collected from tags, traveler cards, or payment instruments used by travelers.
10The public interface for travelers shall base requests from the traveler on the traveler's current location or a specific location identified by the traveler, and filter the provided information accordingly.
11The public interface for travelers shall provide digitized map data to act as the background to the information presented to the traveler.
12The public interface for travelers shall support traveler input in audio or manual form.
13The public interface for travelers shall present information to the traveler in audible or visual forms consistent with a kiosk, including those that are suitable for travelers with hearing or vision physical disabilities.
14The public interface for travelers shall be able to store frequently requested data.
  

User Service Requirements (fully or partially addressed):

1.0TRAVEL AND TRAFFIC MANAGEMENT
1.1PRE-TRIP TRAVEL INFORMATION
1.1.0ITS shall include a Pre-Trip Travel Information (PTTI) capability to assist travelers in making mode choices, travel time estimates, and route decisions prior to trip departure. It consists of four major functions, which are, (1) Available Services Information, (2) Current Situation Information, (3) Trip Planning Service, and (4) User Access. Information is integrated from various transportation modes and presented to the user for decision making.
1.1.1PTTI shall provide travelers with Available Services Information on travel, for their use.
1.1.1.1PTTI shall provide users with available services information that is timely.
1.1.1.1.1PTTI shall provide users the latest available information on transit routes.
1.1.1.1.2PTTI shall provide users the latest available information on transit schedules.
1.1.1.1.3PTTI shall provide users with the latest available schedule adherence information.
1.1.1.1.4PTTI shall provide users the latest available information on transit transfer options.
1.1.1.1.5PTTI shall provide users the latest available information on transit fares.
1.1.1.1.6PTTI shall provide users information on accessing ridematching services.
1.1.2PTTI shall provide the capability for users to access the Current Situation Information on transportation systems.
1.1.2.1PTTI shall provide the latest available information on the current status of transportation services.
1.1.2.1.1Real-time information provided by PTTI shall include the current condition of any incidents, including rural incidents such as high winds, extreme temperature, and falling rocks.
1.1.2.1.2Real-time information provided by PTTI shall include the current status of any accidents or incidents.
1.1.2.1.3Real-time information provided by PTTI shall include the current condition of any road construction.
1.1.2.1.4Real-time information provided by PTTI shall include any currently recommended alternate routes.
1.1.2.1.5Real-time information provided by PTTI shall include the current speeds on specific routes.
1.1.2.1.6Real-time information provided by PTTI shall include current parking conditions in key areas.
1.1.2.1.8Real-time information provided by PTTI shall include the current weather situation.
1.1.3PTTI shall include a Trip Planning Service.
1.1.3.1PTTI trip planning service shall provide the users with information needed for planning an upcoming trip.
1.1.3.1.1Based on user specified parameters PTTI shall provide users with a calculated itinerary.
1.1.3.2PTTI shall provide the capability for users to specify transportation parameters that are unique to their individual needs.
1.1.3.2.1PTTI shall provide the capability for users to specify a desired destination.
1.1.3.2.2PTTI shall provide the capability for users to specify a planned departure location.
1.1.3.2.3PTTI shall provide the capability for users to specify their desired departure time.
1.1.3.2.4PTTI shall provide the capability for users to specify their desired arrival time.
1.1.3.2.5PTTI shall provide the capability for users to specify their maximum acceptable travel time.
1.1.3.2.6PTTI shall provide the capability for users to specify their maximum acceptable number of mode changes.
1.1.3.2.7PTTI shall provide the capability for users to specify a maximum number of transfers.
1.1.3.2.8PTTI shall provide the capability for users to specify their preferred route(s) or segment of route(s).
1.1.3.2.9PTTI shall provide the capability for users to specify their preferred transportation mode(s).
1.1.3.2.10PTTI shall provide the capability for users to specify their preferred weather conditions.
1.1.4PTTI shall provide the capability for User Access.
1.1.4.1PTTI shall provide the capability for users to access the system from multiple distributed locations.
1.1.4.1.3PTTI shall provide the capability for users to access the system from major trip generation sites.
1.4.0ITS shall include a Ride Matching and Reservation (RMR) function. Ride Matching and Reservation will provide travel users with information on rideshare providers. Three major functions are provided, which are, (1) Rider Request, (2) Transportation Provider Services, and (3) Information Processing. This will also include a billing service to the providers.
1.4.1RMR shall include a Rider Request capability.
1.4.1.1Rider Request shall provide the capability for a traveler to request a ride by placing a single request from a facility to include, but not be limited to, the following:
1.4.1.1(a)Telephones (including hearing-impaired capability).
1.4.1.1(b)Kiosks.
1.4.1.2Rider Request shall provide a traveler the capability to request a specific itinerary by specifying, but not be limited to, the following:
1.4.1.2(b)Time of pick-up and drop-off.
1.4.1.2(c)Origin.
1.4.1.2(d)Destination.
1.4.1.2(e)Specific restrictions or preferences.
1.4.1.3Rider Request shall provide the traveler with the available ridesharing options, based on the traveler's request and specified itinerary.
1.4.1.4Rider Request shall also include the capability to perform real-time ridematching by instantly matching rider and driver.
1.5TRAVELER SERVICES INFORMATION
1.5.0ITS shall include a Traveler Services Information (TSI) function. Traveler Services Information provides travelers with service and facility data for the purpose of assisting prior to embarking on a trip or after the traveler is underway. The functions which are included in this capability are Information Receipt and Information Access. This will provide the traveler with a "yellow pages" type of capability.
1.5.2TSI shall include an Information Access function that allows travelers to access the available information.
1.5.2.1Information Access shall provide the capability for travelers to request and receive general information about the local area.
1.5.2.2Information Access shall provide the capability for travelers and centers to request and receive information about the location of facilities and the quality of specific services provided in an area to include but, not be limited to, the following:
1.5.2.5Information Access shall provide the capability for travelers to access the TSI information via any of, but not limited to, the following methods:
1.5.2.5(f)Public area kiosks.
1.5.2.6Information Access shall provide the capability for travelers to access TSI information from public kiosk locations which include, but are not limited to:
1.5.2.6(a)Rest areas.
1.5.2.6(b)Activity centers.
1.5.2.6(c)Tourist attractions.
1.5.2.6(d)Service plazas.
1.5.2.6(e)Airports.
1.8TRAVEL DEMAND MANAGEMENT
1.8.2TDM shall include a processing function.
1.8.2.3Strategies developed by the processing function shall include the guidance for the operation of physical systems that:
1.8.2.3(a)Monitor traffic.
2.0PUBLIC TRANSPORTATION MANAGEMENT
2.3.0ITS shall include a Personalized Public Transit (PPT) function.
2.3.1The PPT shall include a Rider Request function.
2.3.1.3Rider Request shall provide the capability to notify a requester of the fact that a trip assignment has been made including the time at which the vehicle is expected at the point of departure.
2.3.1.4Rider Request shall include the capability to notify the requester that the transit vehicle's arrival is imminent.
3.0ELECTRONIC PAYMENT
3.1ELECTRONIC PAYMENT SERVICES
3.1.0ITS shall include an Electronic Payment capability. Electronic Payment Services allows travelers to pay for transportation services by electronic means. Four functions are provided, which are, (1) Electronic Toll Collection, (2) Electronic Fare Collection, (3) Electronic Parking Payment, and (4) Electronic Payment Services Integration.
3.1.3Electronic Payment shall include an Electronic Parking Payment (EPP) capability.
3.1.3.1EPP shall provide the capability to pay for parking without the use of cash.
5.0EMERGENCY MANAGEMENT
5.1EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.1.3ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas.
5.1.3.4RSEM shall include a Monitor Alert Levels (MAL) function.
5.1.3.4.3MAL shall increase system preparedness as the likelihood of an incident increases, including:
5.1.4ENPS shall include a Wide Area Alert (WAA) function to notify the public in emergency situations using ITS driver information and traveler information capabilities.
5.1.4.1WAA shall notify transportation operators and information providers when an emergency situation occurs that requires public notification.
5.1.4.1.1The WAA notification shall identify the originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert.
5.1.4.1.2The WAA shall provide necessary information for emergencies including, but not limited to, child abductions, severe weather watches and warnings, military activities, civil emergencies, other natural and human-caused disaster advisories, and law enforcement warnings.
5.1.4.2WAA shall use available dynamic message signs, highway advisory radio, in-vehicle displays, 511 and other telephone information systems, traveler information web sites, transit vehicle information systems, message display boards, and other information systems to provide the WAA information to the public.
5.1.4.2.1WAA shall tailor the information provided for individual driver and traveler information systems, limiting messages to short notifications for human-factors limited devices like dynamic message signs.
5.1.4.3WAA shall keep the WAA initiator apprised of the current status of public notification, including an accounting of the driver and traveler information resources that are being utilized.
5.1.4.4WAA shall notify transportation operators and information providers when public notification is no longer required.
5.1.5ENPS shall include a Protect Sensitive Traveler Information (PSTI) function to inhibit distribution of traveler information that is deemed to be sensitive.
5.1.5.1PSTI shall notify transportation operators and information providers when access to information from ITS surveillance and sensor systems must be restricted.
5.1.5.2The PSTI notification shall identify the geographic area, time, specific devices, and/or other information necessary to determine the traveler information that must be protected.
5.1.5.3PSTI shall restrict access to traveler information for the affected area until access restrictions are removed.
5.1.5.4PSTI shall notify transportation operators and information providers when traveler information access restrictions are removed.
  
The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture. Consult the National ITS Architecture web site for more information.

Last updated on 05-25-2005 using Ronald C. Ice and Associates Web Spinner Technology.