Toledo Regional ITS Architecture Update (Final)

Element Expanded Functional Requirements: Bowling Green Transit Dispatch

Functional Area: Transit Center Paratransit Operations
  1. The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.
  2. The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off.
  3. The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information.
  4. The center shall dispatch demand response (paratransit) transit vehicles.
  5. The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.
  6. The center shall disseminate up-to-date schedules and route information to other centers for demand responsive transit services (paratransit).
  7. The center shall collect the log of passenger boardings and alightings from the paratransit vehicles.
Functional Area: Transit Vehicle Operator Scheduling
  1. The center shall maintain records of a transit vehicle operator's performance. This may be done utilizing standardized performance evaluation criteria set forth by governmental regulations and transit operating company policies, assessing the transit vehicle operator's driving history, and assessing comments from the transit vehicle operator's supervisor(s) as well as noting any moving violations or accidents, supervisor comments, government regulations, and company policies.
  2. The center shall assess the transit vehicle operator's availability based on previous work assignments, accumulated hours, plus health and vacation commitments.
  3. The center shall assign transit vehicle operators to transit schedules based on their eligibility, route preferences, seniority, and transit vehicle availability.
  4. The center shall provide an interface through which the transit vehicle operator information can be maintained - either from the transit vehicle operator, center personnel, or other functions.
  5. The center shall generate supplemental vehicle operator assignments as required due to change events that occur during the operating day.
Functional Area: Transit Evacuation Support
  1. The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency.
  2. The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used.
  3. The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population.
  4. The center shall adjust and update transit service and fare schedules and provide that information to other agencies as they coordinate evacuations.