ITS Element: OTC Central Dispatch

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Description: Dispatch maintenance and incident management (private tow/wreckers, local/municipal fire/EMS). (Co-located with Highway Patrol). Dispatch contractors for construction and sometimes maintenance.
Status: Existing
Stakeholder: Ohio Turnpike Commission
Mapping: Traffic Management
Maintenance and Construction Management
Other Traffic Management
Other MCM

Interfaces:

CECOMS - Emergency Communications
City of Cleveland EOC
County Engineers Office
County EOCs
County Public Safety Dispatch
Cuyahoga County Engineers Office
Cuyahoga County EOC
Municipal Maintenance Garages
Municipal Public Safety Dispatch
ODOT District 12 Freeway Management Center
ODOT District 12 Maintenance Garages
ODOT District 3 Maintenance Garages
Ohio State Highway Patrol Posts
OSHP State Communications Center
OTC Field Equipment
OTC Field Equipment
OTC Maintenance Dispatch
OTC Website
Private Tow and Wrecker Dispatch
Market Packages: ATMS04 - Freeway Control - Ohio Turnpike Commission
ATMS06 - Traffic Information Dissemination - Ohio Turnpike Commission
ATMS07 - Regional Traffic Management - ODOT District 12
ATMS08 - Traffic Incident Management System - Ohio Turnpike Commission (EM to TM)
ATMS08 - Traffic Incident Management System - Ohio Turnpike Commission (TM to MCM)
ATMS21 - Roadway Closure Management - Ohio Turnpike Commission
EM06 - Wide-Area Alert - City of Cleveland / Cuyahoga County EOC (2 of 3)
EM06 - Wide-Area Alert - County EOCs (2 of 2)
EM06 - Wide-Area Alert - Statewide Amber/Silver Alert
EM06 - Wide-Area Alert - Greater Cleveland Amber/Silver Alert
EM07 - Early Warning System - County EOCs (2 of 2)
EM07 - Early Warning System - Cuyahoga County EOC
EM07 - Early Warning System - County EOCs (2 of 2)
EM08 - Disaster Response and Recovery - County EOCs (1 of 2)
EM08 - Disaster Response and Recovery - City of Cleveland EOC / Cuyahoga County EOC (1 of 2)
EM09 - Evacuation and Reentry Management - City of Cleveland EOC / Cuyahoga County EOC (2 of 2)
EM09 - Evacuation and Reentry Management - County EOCs (2 of 2)
MC03 - Road Weather Data Collection - Ohio Turnpike Commission
MC06 - Winter Maintenance - County Engineers Office (2 of 2)
MC06 - Winter Maintenance - Municipal Maintenance Garages (2 of 2)
MC07 - Roadway Maintenance and Construction - Ohio Turnpike Commission
MC08 - Work Zone Management - Ohio Turnpike Commission
MC10 - Maintenance and Construction Activity Coordination - Municipal Maintenance Garages
MC10 - Maintenance and Construction Activity Coordination - Cuyahoga County Engineers Office
MC10 - Maintenance and Construction Activity Coordination - ODOT District 12 Maintenance Garages
MC10 - Maintenance and Construction Activity Coordination - ODOT District 3 Maintenance Garages
MC10 - Maintenance and Construction Activity Coordination - County Engineers Office
Functional Requirements:

Collect Traffic Surveillance

  • The center shall distribute road network conditions data (raw or processed) based on collected and analyzed traffic sensor and surveillance data to other centers.
  • The center shall maintain a database of surveillance and sensors and the freeways, surface street and rural roadways, e.g. where they are located, to which part(s) of the network their data applies, the type of data, and the ownership of each link (that i
  • The center shall monitor, analyze, and distribute traffic images from CCTV systems under remote control of the center.
  • The center shall monitor, analyze, and store multimodal crossing and high occupancy vehicle (HOV) lane sensor data under remote control of the center.
  • The center shall monitor, analyze, and store traffic sensor data (speed, volume, occupancy) collected from field elements under remote control of the center.
  • The center shall respond to control data from center personnel regarding sensor and surveillance data collection, analysis, storage, and distribution.
  • The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for traffic data.

TMC Freeway Management

  • The center shall collect fault data from ramp meters, mainline metering, and lane controls.
  • The center shall collect operational status from ramp meters, mainline metering, and lane controls and compare against the control information sent by the center.
  • The center shall implement control strategies, under control of center personnel, on some or all of the freeway network devices (e.g. ramp meters, mainline metering, and lane controls), based on data from sensors monitoring traffic conditions upstream, do
  • The center shall remotely control systems to manage use of the freeways, including ramp meters, mainline metering, and lane controls.

TMC Incident Detection

  • The center shall collect and store traffic flow and image data from the field equipment to detect and verify incidents.
  • The center shall exchange incident and threat information with emergency management centers as well as maintenance and construction centers; including notification of existence of incident and expected severity, location, time and nature of incident.
  • The center shall provide road network conditions and traffic images to emergency management centers to support the detection, verification, and classification of incidents.
  • The center shall provide video and traffic sensor control commands to the field equipment to detect and verify incidents.
  • The center shall receive inputs concerning upcoming events that would effect the traffic network from event promoters, traveler information service providers, border crossings, and intermodal freight depots.
  • The center shall receive inputs from the Alerting and Advisory System concerning the possibility or occurrence of severe weather, terrorist activity, or other major emergency, including information provided by the Emergency Alert System.
  • The center shall support requests from emergency management centers and border inspection systems to remotely control sensor and surveillance equipment located in the field.

TMC Incident Dispatch Coordination/Communication

  • The center shall coordinate information and controls with other traffic management centers.
  • The center shall coordinate planning for incidents with emergency management centers - including pre-planning activities for disaster response, evacuation, and recovery operations.
  • The center shall exchange alert information and status with emergency management centers. The information includes notification of a major emergency such as a natural or man-made disaster, civil emergency, or child abduction for distribution to the publi
  • The center shall exchange incident information with emergency management centers, maintenance and construction centers, transit centers, information service providers, and the media including description, location, traffic impact, status, expected duratio
  • The center shall exchange road network status assessment information with emergency management and maintenance centers including an assessment of damage sustained by the road network including location and extent of the damage, estimate of remaining capac
  • The center shall monitor incident response performance and calculate incident response and clearance times.
  • The center shall provide road network conditions and traffic images to emergency management centers, maintenance and construction centers, and traveler information service providers.
  • The center shall receive inputs concerning upcoming events that would effect the traffic network from event promoters, traveler information service providers, media, border crossings, and rail operations centers.
  • The center shall receive inputs from emergency management and transit management centers to develop an overall status of the transportation system including emergency transit schedules in effect and current status and condition of the transportation infra
  • The center shall respond to requests from border agencies to implement special traffic control measures (e.g. lane assignments by vehicle type) on the approaches to a border crossing.
  • The center shall share resources with allied agency centers to implement special traffic control measures, assist in clean up, verify an incident, etc. This may also involve coordination with maintenance centers.
  • The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for traffic incident management.
  • The center shall support requests from emergency management centers to remotely control sensor and surveillance equipment located in the field, provide special routing for emergency vehicles, and to provide responding emergency vehicles with signal preemp

TMC Regional Traffic Management

  • The center shall exchange traffic control information with other traffic management centers to support remote monitoring and control of traffic management devices (e.g. signs, sensors, signals, cameras, etc.).
  • The center shall exchange traffic information with other traffic management centers including incident information, congestion data, traffic data, signal timing plans, and real-time signal control information.

TMC Environmental Monitoring

  • The center shall assimilate current and forecast road conditions and surface weather information using a combination of weather service provider information (such as the National Weather Service and value-added sector specific meteorological services), da
  • The center shall provide weather and road condition information to weather service providers and center personnel.
  • The center shall remotely control environmental sensors that measure road surface temperature, moisture, icing, salinity, and other measures.
  • The center shall remotely control environmental sensors that measure weather conditions including temperature, wind, humidity, precipitation, and visibility.
  • The center shall respond to control data from center personnel regarding environmental sensor control and weather data collection and processing.

TMC Signal Control

  • The center shall remotely control traffic signal controllers.

TMC Traffic Information Dissemination

  • The center shall collect fault data for the driver information systems equipment (DMS, HAR, etc.) for repair.
  • The center shall collect operational status for the driver information systems equipment (DMS, HAR, etc.).
  • The center shall distribute traffic data to maintenance and construction centers, transit centers, emergency management centers, and traveler information providers.
  • The center shall distribute traffic data to the media; the capability to provide the information in both data stream and graphical display shall be supported.
  • The center shall provide the capability for center personnel to control the nature of the data that is available to non-traffic operations centers and the media.
  • The center shall remotely control driver information systems that communicate directly from a center to the vehicle radio (such as Highway Advisory Radios) for dissemination of traffic and other information to drivers.
  • The center shall remotely control dynamic messages signs for dissemination of traffic and other information to drivers.
  • The center shall retrieve locally stored traffic information, including current and forecasted traffic information, road and weather conditions, traffic incident information, information on diversions and alternate routes, closures, and special traffic re

Traffic Maintenance

  • The center shall collect and store CCTV surveillance system (traffic, pedestrian) fault data send to the maintenance center for repair.
  • The center shall collect and store CCTV surveillance system (traffic, pedestrian) operational status.
  • The center shall collect and store sensor (traffic, pedestrian, multimodal crossing) fault data and send to the maintenance center for repair.
  • The center shall collect and store sensor (traffic, pedestrian, multimodal crossing) operational status.
  • The center shall collect environmental sensor equipment fault data and send to the maintenance center for repair.
  • The center shall collect environmental sensor operational status.
  • The center shall exchange data with maintenance centers concerning the reporting of faulty equipment and the schedule/status of their repair. Information exchanged includes details of new equipment faults, and clearances when the faults are cleared.
  • The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for traffic maintenance data.

MCM Incident Management

  • The center shall coordinate planning for incidents with emergency management centers - including pre-planning activities for disaster response, evacuation, and recovery operations.

TMC Work Zone Traffic Management

  • The center shall analyze work zone images for indications of a possible incident.
  • The center shall collect fault data for the driver information systems equipment in work zones for repair.
  • The center shall collect operational status for the driver information systems equipment in work zones.
  • The center shall receive proposed maintenance and construction work plans, analyze the activity as a possible incident, and provide work plan feedback to the sending center.
  • The center shall receive work zone images from a maintenance center.
  • The center shall remotely control driver information systems (such as dynamic messages signs, highway advisory radios) to advise drivers of activity around a work zone.

TMC Evacuation Support

  • The center shall coordinate execution of evacuation strategies with emergency management centers - including activities such as setting closures and detours, establishing routes, updating areas to be evacuated, timing the process, etc.
  • The center shall coordinate information and controls with other traffic management centers.
  • The center shall coordinate planning for evacuation with emergency management centers - including pre-planning activities such as establishing routes, areas to be evacuated, timing, etc.
  • The center shall support requests from emergency management centers to preempt the current traffic control strategy, activate traffic control and closure systems such as gates and barriers, activate safeguard systems, or use driver information systems to

Last updated: 03-17-10