| Functional Requirements: |
Emergency Response Management
- The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
- The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
- The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
- The center shall develop, coordinate with other agencies, and store emergency response plans.
- The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
- The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
- The center shall receive event scheduling information from Event Promoters.
- The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.
- The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center.
- The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
- The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers.
- The center shall provide information to the media concerning the status of an emergency response.
- The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
- The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
- The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.
- The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.
- The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.
- The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.
- The center shall retrieve information from public health systems to increase preparedness for, and implement a response to biological, chemical, radiation, and other public health emergencies.
- The center shall manage coordinated inter-agency responses to incidents at an international border.
Transit Center Security
- The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.
- The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.
- The center shall support the back-office portion of functionality to authenticate transit vehicle operators.
- The center shall exchange transit incident information along with other service data with other transit agencies.
- The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems.
- The center shall send wide-area alert information to travelers (on-board transit vehicles or at stations/stops) and transit vehicle operators.
- The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers.
- The center shall receive threat information and status on the integrity of the transit infrastructure.
- The center shall provide support to remotely disable (or reset the disabling of) a transit vehicle in service.
Center Secure Area Surveillance
- The center shall remotely monitor video images and audio surveillance data collected in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways). The data may be raw or pre-processed in the field.
- The center shall remotely monitor video images and audio surveillance data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The data may be raw or pre-processed in the field.
- The center shall remotely monitor video images and audio surveillance data collected on-board transit vehicles. The data may be raw or pre-processed in the field.
- The center shall exchange surveillance data with other emergency centers.
- The center shall identify potential security threats based on collected security surveillance data.
- The center shall verify potential security threats by correlating security surveillance data from multiple sources.
- The center shall remotely control security surveillance devices in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways).
- The center shall remotely control security surveillance devices in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers).
- The center shall remotely control security surveillance devices on-board transit vehicles.
- The center shall match traveler video images against a database from the Alerting and Advisory Systems of known images that may represent criminals and terrorists.
- The center shall exchange traveler images with other emergency management centers to support traveler image matching.
- The center shall respond to control data from center personnel regarding security surveillance data collection, processing, threat detection, and image matching.
- The center shall monitor maintenance status of the security sensor field equipment.
Center Secure Area Alarm Support
- The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities).
- The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
- After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
- After the alarm message becomes a verified incident, the center shall determine the appropriate response.
- The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
- The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.
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