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Emergency Call-Taking Equipment Package

Description:

 This Equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.

 

Included in:

 City of Akron Public Safety Dispatch
City of Canton Comm Center
City of Cuyahoga Falls Public Safety Dispatch
Municipal and Township Public Safety Dispatch
Ohio State Highway Patrol Posts
Portage County Public Safety Dispatch
Stark County Public Safety Dispatch
Summit County Public Safety Dispatch

Processes:
5.1.1Identify Emergencies from Inputs
5.1.3Communicate Emergency Status
5.2Provide Operator Interface for Emergency Data
  

User Service Requirements (fully or partially addressed):

4.5HAZARDOUS MATERIAL INCIDENT RESPONSE
4.5.0ITS shall include a Hazardous Materials (HAZMAT) Incident Response (HIR) service.
4.5.1.1HIN shall include the capability to provide enforcement and HAZMAT response teams with timely and accurate information on cargo contents when the vehicle is involved in an incident.
4.5.1.2HIN shall be capable of providing the following Information :
4.5.1.2(a)Time of incident.
4.5.1.2(b)Location of the incident.
4.5.1.2(c)The material(s) involved.
4.5.3HIR shall include a Communications (COMM) function.
4.5.3.1COMM shall provide the capability for distress signals to be sent to a focal point.
5.0EMERGENCY MANAGEMENT
5.1EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.2EMERGENCY VEHICLE MANAGEMENT
8.0MAINTENANCE AND CONSTRUCTION MANAGEMENT
8.1MAINTENANCE AND CONSTRUCTION OPERATIONS
8.1.1Maintenance and Construction Operations shall provide a Maintenance Vehicle Fleet Management (MVFM) function to schedule and dispatch, monitor and track location, and monitor operational condition and maintenance requirements of public and contracted fleets of maintenance, construction, and specialized service vehicles. This function includes interactions among Traffic Managers, Supervisors, Dispatchers, Field Crews, Construction Crews, Vehicle Maintenance Crews, Equipment Maintenance Crews, Weather Services Organizations, and Information Service Providers.
8.1.1.6MVFM shall be capable of providing dispatchers and operators of maintenance, construction, and specialized service vehicles with information regarding potential and actual roadway problems.
8.1.1.6.1MVFM shall provide information to dispatchers and vehicle operators, including but not limited to:
8.1.1.6.1(b)Incidents
  
The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture. Consult the National ITS Architecture web site for more information.

Last updated on 09-16-2004 using Ronald C. Ice and Associates Web Spinner Technology.