This equipment package provides the strategic emergency response capabilities and broad inter-agency interfaces that are implemented for extraordinary incidents and disasters that require response from outside the local community. It provides the functional capabilities and interfaces commonly associated with Emergency Operations Centers. This equipment package develops and stores emergency response plans and manages overall coordinated response to emergencies. It tracks the availability of resources and assists in the appropriate allocation of these resources for a particular emergency response. This equipment package provides coordination between multiple allied agencies before and during emergencies to implement emergency response plans and track progress through the incident. It provides vital communications linkages which provide real-time information to emergency response personnel in the field.
Included In:
AHTD - Crittenden County Local TOC
AHTD District 1 TMC
AHTD Motorist Assist Patrol (MAP) Dispatch
Arkansas Game and Fish
Arkansas Highway Police Dispatch
Arkansas State EOC
Arkansas State Police Dispatch Troop D
City of Memphis Police Department Dispatch
City of West Memphis 911 Emergency Call Center
City of West Memphis EOC
Coast Guard Dispatch
Crittenden County 911 Emergency Call Center
Crittenden County EOC
Local Federal Offices
MATA Transit Management Center
Memphis - Shelby County EMA System
Private Tow/Wrecker Dispatch
Public/Private Ambulance Dispatch
TDOT HELP Dispatch
Functional Requirements
1 -
The center shall provide strategic emergency response capabilities such as that of an Emergency Operations Center for large-scale incidents and disasters. 2 -
The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies. 3 -
The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and distributing response status to allied agencies. 4 -
The center shall develop, coordinate with other agencies, and store emergency response plans. 5 -
The center shall track the availability of resources (including vehicles, roadway cleanup, etc.), request additional resources from traffic, maintenance, or other emergency centers if needed. 6 -
The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident. 7 -
The center shall receive event scheduling information from Event Promoters. 8 -
The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers. 9 -
The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center. 10 -
The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations. 11 -
The center shall assimilate the status of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers. 12 -
The center shall provide information to the media concerning the status of an emergency response. 13 -
The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator. 14 -
The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
