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Equipment Package: Center Secure Area Alarm Support

Description: This equipment package receives traveler or transit vehicle operator alarm messages, notifies the system operator, and provides acknowledgement of alarm receipt back to the originator of the alarm. The alarms received can be generated by silent or audible alarm systems and may originate from public areas (e.g. transit stops, park and ride lots, transit stations, rest areas) or transit vehicles. The nature of the emergency may be determined based on the information in the alarm message as well as other inputs.
Included In: Bluefield Transit Dispatch
Buckwheat Express Transit Dispatch
EasyRider Transit Dispatch
KVRTA Demand Response Transit (KAT) Dispatch
KVRTA Fixed Route Transit (KRT) Dispatch
Local Transit Dispatch
Mountain Line Transit Dispatch
OVRTA Transit Dispatch
PanTran Demand Response Transit Dispatch
PanTran Deviated Fixed Route Transit Dispatch
PVTA Transit Dispatch
Senior Citizens Demand Response Transit Dispatch
TRTA Demand Response (NETS) Transit Dispatch
TRTA Deviated Fixed Route Transit Dispatch
TTA Demand Response (Dial-a-Ride) Transit Dispatch
TTA Fixed Route Transit Dispatch
WVU Transit Dispatch
Functional Requirements 1 - The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities).
2 - The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
3 - After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
4 - After the alarm message becomes a verified incident, the center shall determine the appropriate response.
5 - The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
6 - The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.

Last updated: 11-22-06