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Traveler Telephone Information Equipment Package

Architecture Geographic Scope

Description:

Collection and distribution of traveler information and wide-area alerts to traveler telephone information systems such as 511, based on voice-based traveler requests.

 

Included in:

City of Sherman Website
Municipal/County Websites
Private Sector Traveler Information Services
TxDOT 511 System
TxDOT Paris District TMC
TxDOT Paris District Website

Functional Requirements:

1The center shall provide the capability to process voice-formatted requests for traveler information from a traveler telephone information system, and return the information in the requested format.
2The center shall provide the capability to process dual-tone multifrequency (DTMF)-based requests (touch-tone) for traveler information from a traveler telephone information system.
3The center shall provide the capability to process traveler information requests from a traveler telephone information system.
4The center shall collect and provide information on traffic conditions in the requested voice format and for the requested location.
5The center shall collect and provide work zone and roadway maintenance information in the requested voice format and for the requested location.
6The center shall collect and provide roadway environment conditions information in the requested voice format and for the requested location.
7The center shall collect and provide weather and event information in the requested voice format and for the requested location.
8The center shall collect and provide transit service information in the requested voice format and for the requested location.
9The center shall collect and provide yellow pages services information in the requested voice format and for the requested location.
10The center shall collect and provide current ferry and rail schedule and airport status information in the requested voice format and for the requested location.
11The center shall provide the capability to support both specific caller requests as well as bulk upload of regional traveler information.
12The center shall receive and forward region-specific wide-area alert and advisory information to the traveler telephone information system, including major emergencies such as a natural or man-made disaster, civil emergency, child abductions, severe weather watches and warnings, military activities, and law enforcement warnings.
  

User Service Requirements (fully or partially addressed):

1.0TRAVEL AND TRAFFIC MANAGEMENT
1.1PRE-TRIP TRAVEL INFORMATION
1.1.4PTTI shall provide the capability for User Access.
1.1.4.1PTTI shall provide the capability for users to access the system from multiple distributed locations.
1.1.4.1.1PTTI shall provide the capability for users to access the system from their homes.
1.1.4.1.2PTTI shall provide the capability for users to access the system from their place of work.
1.5TRAVELER SERVICES INFORMATION
1.5.2TSI shall include an Information Access function that allows travelers to access the available information.
1.5.2.5Information Access shall provide the capability for travelers to access the TSI information via any of, but not limited to, the following methods:
1.5.2.5(b)Dial-up telephone lines.
5.0EMERGENCY MANAGEMENT
5.1EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.1.3ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas.
5.1.3.4RSEM shall include a Monitor Alert Levels (MAL) function.
5.1.3.4.3MAL shall increase system preparedness as the likelihood of an incident increases, including:
5.1.4ENPS shall include a Wide Area Alert (WAA) function to notify the public in emergency situations using ITS driver information and traveler information capabilities.
5.1.4.1WAA shall notify transportation operators and information providers when an emergency situation occurs that requires public notification.
5.1.4.1.1The WAA notification shall identify the originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert.
5.1.4.1.2The WAA shall provide necessary information for emergencies including, but not limited to, child abductions, severe weather watches and warnings, military activities, civil emergencies, other natural and human-caused disaster advisories, and law enforcement warnings.
5.1.4.2WAA shall use available dynamic message signs, highway advisory radio, in-vehicle displays, 511 and other telephone information systems, traveler information web sites, transit vehicle information systems, message display boards, and other information systems to provide the WAA information to the public.
5.1.4.2.1WAA shall tailor the information provided for individual driver and traveler information systems, limiting messages to short notifications for human-factors limited devices like dynamic message signs.
5.1.4.3WAA shall keep the WAA initiator apprised of the current status of public notification, including an accounting of the driver and traveler information resources that are being utilized.
5.1.4.4WAA shall notify transportation operators and information providers when public notification is no longer required.
5.1.5ENPS shall include a Protect Sensitive Traveler Information (PSTI) function to inhibit distribution of traveler information that is deemed to be sensitive.
5.1.5.1PSTI shall notify transportation operators and information providers when access to information from ITS surveillance and sensor systems must be restricted.
5.1.5.2The PSTI notification shall identify the geographic area, time, specific devices, and/or other information necessary to determine the traveler information that must be protected.
5.1.5.3PSTI shall restrict access to traveler information for the affected area until access restrictions are removed.
5.1.5.4PSTI shall notify transportation operators and information providers when traveler information access restrictions are removed.
  
The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture. Consult the National ITS Architecture web site for more information.

Last updated on 05-12-2005 using Ronald C. Ice and Associates Web Spinner Technology.