Mobile Data Terminals for City of Santa Fe Fire/Police
Description
Mobile data terminals including AVL
Status
Planned
Timeframe
Short
Geographic Scope
Service Scope
Stakeholders
City of Santa Fe Fire Department
City of Santa Fe Police Department
Inventory
City of Santa Fe Fire/EMS Vehicles
City of Santa Fe Police Vehicles
Regional Emergency Communications Center (RECC)
Services
ATMS08-16 - Traffic Incident Management System - (EM to EVS)
EM01-2 - Emergency Call-Taking and Dispatch - RECC
EM02-1 - Emergency Routing - City of Santa Fe Fire/EMS Vehicles / City of Santa Fe
EM02-2 - Emergency Routing - City of Santa Fe Fire/EMS / NMDOT
Functional Areas
- The center shall receive emergency call information from 911 services and present the possible incident information to the emergency system operator.
- The center shall receive emergency call information from mayday service providers and present the possible incident information to the emergency system operator.
- The center shall receive emergency notification information from other public safety agencies and present the possible incident information to the emergency system operator.
- The center shall receive emergency notification information from public transit systems and present the possible incident information to the emergency system operator.
- The center shall coordinate, correlate, and verify all emergency inputs, including those identified based on external calls and internal analysis of security sensor and surveillance data, and assign each a level of confidence.
- The center shall send a request for remote control of CCTV systems from a traffic management center in order to verify the reported incident.
- The center shall forward the verified emergency information to the responding agency based on the location and nature of the emergency.
- The center shall update the incident information log once the emergency system operator has verified the incident.
- The center shall provide the capability for digitized map data to act as the background to the emergency information presented to the emergency system operator.
- The center shall support the interface to the Emergency Telecommunications System (e.g. 911 or 7-digit call routing) to receive emergency notification information and provide it to the emergency system operator.
- The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
- The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
- The center shall relay location and incident details to the responding vehicles.
- The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
- The center shall store and maintain the emergency service responses in an action log.
- The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
- The center shall receive traffic images to support dispatch of emergency vehicles.
- The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.
- The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
- The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
- The center shall develop, coordinate with other agencies, and store emergency response plans.
- The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
- The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
- The center shall provide information to the media concerning the status of an emergency response.
- The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
- The center shall collect current traffic and road condition information for emergency vehicle route calculation.
- The center shall receive information on the location and status of traffic control equipment and work zones along potential emergency routes.
- The center shall receive status information from care facilities to determine the appropriate facility and its location.
- The center shall receive asset restriction information to support the dispatching of appropriate emergency resources.
- The center shall calculate emergency vehicle routes, under center personnel control, based on the collected traffic and road conditions information..
- The emergency vehicle shall send the current en route status (including estimated time of arrival) and requests for emergency dispatch updates.
- The emergency vehicle shall provide the personnel on-board with dispatch information, including incident type and location, and forward an acknowledgment from personnel to the center that the vehicle is on its way to the incident scene.
- The emergency vehicle shall send patient status information to the care facility along with a request for further information.
- The emergency vehicle shall forward care facility status information to emergency vehicle personnel, including the location, specialized services, quality of care, waiting time, number of rooms available, and emergency room status of hospitals or emergency care providers.
- The emergency vehicle shall send the vehicle's location and operational data to the center for emergency management and dispatch.
- The emergency vehicle shall send the vehicle's location and operational data to the center for emergency management and dispatch.
- The emergency vehicle shall receive incident details and a suggested route when dispatched to a scene.
On-board EV Incident Management Communication
- The emergency vehicle shall receive dispatch instructions sufficient to enable emergency personnel in the field to implement an effective incident response. It includes local traffic, road, and weather conditions, hazardous material information, and the current status of resources that have been allocated to an incident.
- The emergency vehicle shall provide an interface to the center for emergency personnel to transmit information about the incident site such as the extent of injuries, identification of vehicles and people involved, hazardous material, etc.
- The emergency vehicle shall provide an interface to the center for emergency personnel to transmit information about the current incident response status such as the identification of the resources on site, site management strategies in effect, and current clearance status.
Interfaces
Standards
| SDO | Document ID | Title | Type |
|---|---|---|---|
| AASHTO/ITE/NEMA | View List | NTCIP Center-to-Center Standards Group | Group |
| IEEE | View List | Incident Management Standards Group | Group |
Operational Concepts
| Stakeholder | Roles and Responsibilities |
|---|