Santa Fe Regional ITS Architecture Update

Interfaces:

Transit Center Fixed-Route Operations

• The center shall generate transit routes and schedules based on such factors as parameters input by the system operator, road network conditions, incident information, operational data on current routes and schedules, and digitized map data.
• The center shall provide the interface to the system operator to control the generation of new routes and schedules (transit services) including the ability to review and update the parameters used by the routes and schedules generation processes and to initiate these processes
• The center shall be able to generate special routes and schedules to support an incident, disaster, evacuation, or other emergency.

Transit Center Security

• The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.
• The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.

Transit Center Vehicle Tracking

• The center shall monitor the locations of all transit vehicles within its network.
• The center shall determine adherence of transit vehicles to their assigned schedule.

Center Secure Area Surveillance

• The center shall remotely monitor video images and audio surveillance data collected on-board transit vehicles. The data may be raw or pre-processed in the field.
• The center shall exchange surveillance data with other emergency centers.
• The center shall remotely control security surveillance devices on-board transit vehicles.

Transit Evacuation Support

• The center shall adjust and update transit service and fare schedules and provide that information to other agencies as they coordinate evacuations.
• The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency.
• The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used.
• The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population.

Center Secure Area Alarm Support

• The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
• After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
• After the alarm message becomes a verified incident, the center shall determine the appropriate response.
• The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
• The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.