ITS Element: Santa Fe Control

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Description: State communications dispatch for EM, MC, Forest Service, EMS, and hospitals.
Status: Existing
Stakeholder: New Mexico General Services Department
Mapping: Emergency Management
Other Emergency Management

Interfaces:

City of Santa Fe Streets and Drainage Maintenance Division
Correctional Facilities Operations
Department of Game and Fish Vehicles
New Mexico Statewide Emergency Operations Center (EOC)
NMDOT District 5 Maintenance Dispatch
NMDOT District 5 TOC
NMDOT Statewide TMC
Private/Public Ambulance Dispatch
Private/Public Ambulance Vehicle
Regional Emergency Communications Center (RECC)
State Police District 1 Dispatch
Market Packages: ATMS06 - Traffic Information Dissemination - NMDOT
ATMS08 - Traffic Incident Management System - (EM to EVS)
ATMS08 - Traffic Incident Management System - NMDOT (TM to EM)
EM01 - Emergency Call-Taking and Dispatch - Santa Fe Control
EM01 - Emergency Call-Taking and Dispatch - Correctional Facilities
EM01 - Emergency Call-Taking and Dispatch - Private/Public Ambulance Dispatch
EM01 - Emergency Call-Taking and Dispatch - RECC
MC04 - Weather Information Processing and Distribution - City of Santa Fe (1 of 2)
MC04 - Weather Information Processing and Distribution - NMDOT (1 of 2)
Functional Requirements:

Emergency Dispatch

  • The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
  • The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
  • The center shall relay location and incident details to the responding vehicles.
  • The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
  • The center shall receive traffic images to support dispatch of emergency vehicles.
  • The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.

Emergency Response Management

  • The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
  • The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
  • The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.

Emergency Routing

  • The center shall collect current traffic and road condition information for emergency vehicle route calculation.

Emergency Early Warning System

  • The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to other emergency management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.

Last updated: 12-29-11