NOACA Regional ITS Architecture

Municipal Computer Aided Dispatch to Emergency Vehicles

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Description

Integrating the computer aided dispatch to the emergency management center that will allow the operators to dispatch emergency response vehicles to the scene more rapidly.

Status

Planned

Timeframe

Long-Term Priority

Geographic Scope

Service Scope

Cost - $150,000; Operations & Maintenance Costs (per year) - $2,500.

Stakeholders

County Public Safety Agencies

Cuyahoga County Emergency Services

Municipal Public Safety Agencies

Inventory

CECOMS - Emergency Communications

County Emergency Vehicles

County Public Safety Dispatch

Municipal Emergency Vehicles

Municipal Public Safety Dispatch

Services

EM01-02 - Emergency Call-Taking and Dispatch - CECOMS

EM01-04 - Emergency Call-Taking and Dispatch - County Public Safety Dispatch

EM01-05 - Emergency Call-Taking and Dispatch - Municipal Public Safety Dispatch

Functional Areas

Emergency Dispatch

• The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.
• The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
• The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
• The center shall receive traffic images to support dispatch of emergency vehicles.
• The center shall relay location and incident details to the responding vehicles.
• The center shall store and maintain the emergency service responses in an action log.
• The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
• The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.

On-board EV En Route Support

• The emergency vehicle shall forward care facility status information to emergency vehicle personnel, including the location, specialized services, quality of care, waiting time, number of rooms available, and emergency room status of hospitals or emergenc
• The emergency vehicle shall provide the personnel on-board with dispatch information, including incident type and location, and forward an acknowledgment from personnel to the center that the vehicle is on its way to the incident scene.
• The emergency vehicle shall send patient status information to the care facility along with a request for further information.
• The emergency vehicle shall send requests to traffic signal control equipment at the roadside to preempt the signal.
• The emergency vehicle shall send the current en route status (including estimated time of arrival) and requests for emergency dispatch updates.
• The emergency vehicle shall send the vehicle’s location, speed and direction to other vehicles in the area.
• The emergency vehicle, including roadway service patrols, shall receive incident details and a suggested route when dispatched to a scene.
• The emergency vehicle, including roadway service patrols, shall send the vehicle's location and operational data to the center for emergency management and dispatch.
• The emergency vehicle, including roadway service patrols, shall track its current location.

Interfaces

Source	Architecture Flows	Destination
County Emergency Vehicles	emergency dispatch response	County Public Safety Dispatch
County Emergency Vehicles	emergency vehicle tracking data	County Public Safety Dispatch
County Emergency Vehicles	incident status	County Public Safety Dispatch
County Emergency Vehicles	care facility status request	Regional Hospitals and Trauma Centers
County Emergency Vehicles	patient status	Regional Hospitals and Trauma Centers
County Public Safety Dispatch	emergency dispatch requests	County Emergency Vehicles
County Public Safety Dispatch	suggested route	County Emergency Vehicles
County Public Safety Dispatch	decision support information	County Emergency Vehicles
Municipal Emergency Vehicles	emergency dispatch response	Municipal Public Safety Dispatch
Municipal Emergency Vehicles	emergency vehicle tracking data	Municipal Public Safety Dispatch
Municipal Emergency Vehicles	incident status	Municipal Public Safety Dispatch
Municipal Emergency Vehicles	care facility status request	Regional Hospitals and Trauma Centers
Municipal Emergency Vehicles	patient status	Regional Hospitals and Trauma Centers
Municipal Public Safety Dispatch	emergency dispatch requests	Municipal Emergency Vehicles
Municipal Public Safety Dispatch	suggested route	Municipal Emergency Vehicles
Municipal Public Safety Dispatch	decision support information	Municipal Emergency Vehicles
Regional Hospitals and Trauma Centers	care facility status	County Emergency Vehicles
Regional Hospitals and Trauma Centers	care facility status	Municipal Emergency Vehicles

Standards

SDO	Document ID	Title	Type
AASHTO/ITE/NEMA	View List	NTCIP Center-to-Center Standards Group	Group
IEEE	View List	Incident Management Standards Group	Group

Operational Concepts

Stakeholder	Roles and Responsibilities