Electronic Toll Collection for Cleveland Regional Architecture Roles and Responsibilities

StakeholderRole and Responsibility
City of Cleveland Department of Port ControlProvide smart card ETC capabilities and coordinate with other regional agencies.
Perform toll enforcement activities.
Operate toll collection equipment on airport parking facilities.
Ohio Turnpike CommissionProvide smart card fare capabilities and coordinate with other regional agencies.
Provide electronic fare payment capabilities with other regional agencies.
Provide customer account information using a Web site.
Operate toll collection equipment on toll roads
Operate a customer service center to process toll transactions and handle violations processing.
Coordinate with the department of motor vehicles and county courts to collect tolls from violators.