ITS Element: City of Cleveland Operation Snowbird EOC

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Description: Emergency Operations Center (EOC) command center for major snow storms
Status: Existing
Stakeholder: City of Cleveland
Mapping: Emergency Management
Other Emergency Management

Interfaces:

Buckeye Traffic
CECOMS - Emergency Communications
City of Cleveland EOC
City of Cleveland Maintenance Dispatch
City of Cleveland Police, Fire, and EMS Dispatch
City of Cleveland Signal Control System
City of Cleveland Special Events Management
Cuyahoga County EOC
Cuyahoga County Maintenance Garages
Cuyahoga Regional Information System (CRIS)
National Weather Service
ODOT 511 Information System
ODOT District 12 Maintenance Garages
ODOT District 12 Office
Private Traveler Information Systems
TV and Radio Stations
Market Packages: ATMS06 - Traffic Information Dissemination - City of Cleveland
ATMS08 - Traffic Incident Management System - Event Promoter Interfaces – City of Cleveland
EM01 - Emergency Call-Taking and Dispatch - Cuyahoga County EOC
EM01 - Emergency Call-Taking and Dispatch - City of Cleveland EOC
EM01 - Emergency Call-Taking and Dispatch - Cuyahoga Regional Information System (CRIS)
EM06 - Wide-Area Alert - City of Cleveland / Cuyahoga County EOC (1 of 3)
EM10 - Disaster Traveler Information - EOCs
MC04 - Weather Information Processing and Distribution - ODOT District 12 (2 of 2)
MC06 - Winter Maintenance - ODOT District 12 Maintenance Garages (2 of 2)
MC06 - Winter Maintenance - Cuyahoga County Maintenance Garages (2 of 2)
MC06 - Winter Maintenance - City of Cleveland Maintenance Dispatch (2 of 2)
MC08 - Work Zone Management - City of Cleveland Maintenance Dispatch
Functional Requirements:

Emergency Response Management

  • The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  • The center shall develop, coordinate with other agencies, and store emergency response plans.
  • The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  • The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
  • The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
  • The center shall receive event scheduling information from Event Promoters.
  • The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.
  • The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.

Emergency Environmental Monitoring

  • The center shall assimilate current and forecast road conditions and surface weather information to support incident management.
  • The center shall collect current and forecast road and weather information from weather service providers (such as the National Weather Service and value-added sector specific meteorological services).
  • The center shall collect current road and weather information from roadway maintenance operations.
  • The center shall present the current and forecast road and weather information to the emergency system operator.

Incident Command

  • The center shall assess the status of responding emergency vehicles as part of an incident command.
  • The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
  • The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.
  • The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.
  • The center shall track and maintain resource information and action plans pertaining to the incident command.

Emergency Evacuation Support

  • The center shall provide traveler information systems with evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary and when it is safe to return.

Emergency Early Warning System

  • The center shall broadcast wide-area alerts and advisories to commercial vehicle administration centers and roadside check facilities for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military
  • The center shall broadcast wide-area alerts and advisories to maintenance centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat
  • The center shall broadcast wide-area alerts and advisories to other emergency management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations tha
  • The center shall broadcast wide-area alerts and advisories to toll administration centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose
  • The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a
  • The center shall broadcast wide-area alerts and advisories to transit management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a
  • The center shall broadcast wide-area alerts and advisories to traveler information service providers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations
  • The center shall monitor information from Alerting and Advisory Systems such as the Information Sharing and Analysis Centers (ISACs), the National Infrastructure Protection Center (NIPC), the Homeland Security Advisory System (HSAS), etc. The information
  • The center shall provide the capability to correlate alerts and advisories, incident information, and security sensor and surveillance data.

Last updated: 03-17-10