ITS Element: RTA Kiosks

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Description: Traveler information at kiosks at Park and Rides and transit stops; have multimodal information recommendations; traveler information of a more general nature. Traveler information at kiosks at Park and Rides; have multimodal information recommendations; traveler information of a more general nature.
Status: Planned
Stakeholder: Greater Cleveland Regional Transit Authority (RTA)
Mapping: Remote Traveler Support

Interfaces:

GCRTA Communications Center
GCRTA Communications Center
Regional Traveler Smart Card
Market Packages: APTS04 - Transit Fare Collection Management - GCRTA
APTS05 - Transit Security - GCRTA
APTS08 - Transit Traveler Information - GCRTA
Functional Requirements:

Remote Traveler Security

  • The public interface for travelers shall accept input and provide information to the traveler in a form suitable for travelers with physical disabilities.
  • The public interface for travelers shall provide the capability for a traveler to report an emergency and summon assistance from secure areas such as transit stops, transit stations, modal transfer facilities, rest stops, park-and-ride areas, travel infor
  • The public interface for travelers shall provide the capability to broadcast a message to advise or warn a traveler.
  • When initiated by a traveler, the public interface for travelers shall forward a request for assistance to an emergency management function and acknowledge the request.

Remote Transit Fare Management

  • The public interface for travelers shall accept and process current transit passenger fare collection information.
  • The public interface for travelers shall calculate a fare based on the origin and destination provided by the traveler, in conjunction with transit routing, transit fare category, and transit user history.
  • The public interface for travelers shall create fare statistics data based upon data collected at a transit stop.
  • The public interface for travelers shall determine the routing based on the traveler's destination and the location of the closest transit stop from which a route request is being made.
  • The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities.
  • The public interface for travelers shall provide an image of all travelers purchasing rides or services to be used for violation processing.
  • The public interface for travelers shall provide an interface to a transit user traveler card in support of payment for transit fares, tolls, and/or parking lot charges. The stored credit value data from the card shall be collected and updated based on t
  • The public interface for travelers shall provide information to the center for financial authorization and transaction processing.

Remote Transit Information Services

  • The public interface for travelers shall collect and present to the transit traveler information on transit routes, schedules, and real-time schedule adherence.
  • The public interface for travelers shall collect and provide real-time travel-related information at transit stops, multi-modal transfer points, and other public transportation areas.
  • The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities.
  • The public interface for travelers shall provide support for general annunciation and/or display of imminent arrival information and other information of general interest to transit users.

Traveler Secure Area Surveillance

  • The field element shall be remotely controlled by a center.
  • The field element shall include video and/or audio surveillance of traveler secure areas including transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and traveler info
  • The field element shall provide equipment status and fault indication of surveillance equipment to a center.
  • The field element shall provide raw video or audio data.
  • The field element shall remotely process video and audio data and provide an indication of potential incidents or threats to a center.

Traveler Secure Area Sensor Monitoring

  • The field element shall be remotely controlled by a center.
  • The field element shall include security sensors that monitor conditions in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and
  • The field element shall provide equipment status and fault indication of security sensor equipment to a center.
  • The field element shall provide raw security sensor data.
  • The field element shall remotely process security sensor data and provide an indication of potential incidents or threats to a center.

Last updated: 03-17-10