ITS Element: OSHP State Communications Center

Send Your Comments

Description: The State Communication Centers is a dispatch facility that connects to ODOT and controls emergency operations. It also provides for joint dispatch to incidents.
Status: Existing
Stakeholder: Ohio State Highway Patrol
Mapping: Emergency Management
Other Emergency Management

Interfaces:

Buckeye Traffic
City of Cleveland EOC
City of Cleveland Police, Fire, and EMS Dispatch
City of Cleveland Signal Control System
County EOCs
County Public Safety Dispatch
Cuyahoga County EOC
Hopkins International Airport and Burke Lakefront Airport
Municipal Public Safety Dispatch
Municipal Signal Control Systems
ODOT 511 Information System
ODOT District 12 Freeway Management Center
ODOT District 3 Office
Ohio State Highway Patrol Posts
OTC Central Dispatch
Private Traveler Information Systems
TV and Radio Stations
Market Packages: EM06 - Wide-Area Alert - Statewide Amber/Silver Alert
EM06 - Wide-Area Alert - County EOCs (1 of 2)
EM06 - Wide-Area Alert - City of Cleveland / Cuyahoga County EOC (1 of 3)
EM07 - Early Warning System - County EOCs (1 of 2)
EM07 - Early Warning System - City of Cleveland / Cuyahoga County EOC
EM08 - Disaster Response and Recovery - County EOCs (1 of 2)
EM08 - Disaster Response and Recovery - City of Cleveland EOC / Cuyahoga County EOC (1 of 2)
EM09 - Evacuation and Reentry Management - County EOCs (1 of 2)
EM09 - Evacuation and Reentry Management - City of Cleveland EOC / Cuyahoga County EOC (1 of 2)
EM10 - Disaster Traveler Information - EOCs
Functional Requirements:

Emergency Response Management

  • The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  • The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling pub
  • The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.
  • The center shall develop, coordinate with other agencies, and store emergency response plans.
  • The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  • The center shall provide information to the media concerning the status of an emergency response.
  • The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
  • The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
  • The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
  • The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.
  • The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.
  • The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
  • The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center.
  • The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
  • The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.
  • The center shall receive event scheduling information from Event Promoters.
  • The center shall retrieve information from public health systems to increase preparedness for, and implement a response to biological, chemical, radiation, and other public health emergencies.
  • The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.
  • The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.

Emergency Environmental Monitoring

  • The center shall assimilate current and forecast road conditions and surface weather information to support incident management.
  • The center shall collect current and forecast road and weather information from weather service providers (such as the National Weather Service and value-added sector specific meteorological services).
  • The center shall collect current road and weather information from roadway maintenance operations.
  • The center shall present the current and forecast road and weather information to the emergency system operator.

Center Secure Area Surveillance

  • The center shall exchange surveillance data with other emergency centers.
  • The center shall exchange traveler images with other emergency management centers to support traveler image matching.
  • The center shall identify potential security threats based on collected security surveillance data.
  • The center shall match traveler video images against a database from the Alerting and Advisory Systems of known images that may represent criminals and terrorists.
  • The center shall monitor maintenance status of the security sensor field equipment.
  • The center shall remotely control security surveillance devices in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways).
  • The center shall remotely control security surveillance devices in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel i
  • The center shall remotely control security surveillance devices on-board transit vehicles.
  • The center shall remotely monitor video images and audio surveillance data collected in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit rail
  • The center shall remotely monitor video images and audio surveillance data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-o
  • The center shall remotely monitor video images and audio surveillance data collected on-board transit vehicles. The data may be raw or pre-processed in the field.
  • The center shall respond to control data from center personnel regarding security surveillance data collection, processing, threat detection, and image matching.
  • The center shall verify potential security threats by correlating security surveillance data from multiple sources.

Incident Command

  • The center shall assess the status of responding emergency vehicles as part of an incident command.
  • The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
  • The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.
  • The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.
  • The center shall track and maintain resource information and action plans pertaining to the incident command.

Emergency Evacuation Support

  • The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.
  • The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
  • The center shall manage inter-agency coordination of evacuation operations, from initial planning through the evacuation process and reentry.
  • The center shall monitor the progress of the reentry process.
  • The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
  • The center shall provide an interface to the emergency system operator to enter evacuation plans and procedures and present the operator with other agencies’ plans.
  • The center shall provide evacuation information to traffic, transit, maintenance and construction, rail operations, and other emergency management centers as needed.
  • The center shall provide traveler information systems with evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary and when it is safe to return.
  • The center shall request resources from transit agencies as needed to support the evacuation.
  • The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
  • The center shall retrieve information from public health systems to plan for and implement evacuations or in-place sheltering for biological, chemical, radiation, and other public health emergencies.
  • The center shall submit evacuation information to toll administration centers along with requests for changes in the toll services or fee collection during an evacuation.

Emergency Early Warning System

  • The center shall broadcast wide-area alerts and advisories to commercial vehicle administration centers and roadside check facilities for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military
  • The center shall broadcast wide-area alerts and advisories to maintenance centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat
  • The center shall broadcast wide-area alerts and advisories to other emergency management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations tha
  • The center shall broadcast wide-area alerts and advisories to toll administration centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose
  • The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a
  • The center shall broadcast wide-area alerts and advisories to transit management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a
  • The center shall broadcast wide-area alerts and advisories to traveler information service providers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations
  • The center shall coordinate the broadcast of wide-area alerts and advisories with other emergency management centers.
  • The center shall monitor information from Alerting and Advisory Systems such as the Information Sharing and Analysis Centers (ISACs), the National Infrastructure Protection Center (NIPC), the Homeland Security Advisory System (HSAS), etc. The information
  • The center shall present the alert and advisory information and the status of the actions taken in response to the alert by the other centers to the emergency system operator as received from other system inputs.
  • The center shall process status information from each of the centers that have been sent the wide-area alert.
  • The center shall provide the capability to correlate alerts and advisories, incident information, and security sensor and surveillance data.
  • The center shall receive incident information from other transportation management centers to support the early warning system.
  • The center shall support the entry of alert and advisory information directly from the emergency system operator.

Center Secure Area Sensor Management

  • The center shall disseminate threat information to other agencies, including traffic, transit, maintenance, rail operations, and other emergency management centers.
  • The center shall exchange security sensor data with other emergency centers.
  • The center shall exchange threat analysis data with Alerting and Advisory Systems and use that data in local threat analysis processing.
  • The center shall identify potential security threats based on collected security sensor data.
  • The center shall monitor maintenance status of the security sensor field equipment.
  • The center shall perform threat analysis based on correlations of security sensor and surveillance data.
  • The center shall remotely monitor and control security sensor data collected in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or
  • The center shall remotely monitor and control security sensor data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas
  • The center shall remotely monitor and control security sensor data collected on-board transit vehicles. The types of security sensor data include environmental threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiologic
  • The center shall request activation of barriers and safeguards on request from center personnel.
  • The center shall respond to control data from center personnel regarding security sensor data collection, processing, threat detection, and threat analysis.
  • The center shall verify potential security threats by correlating security sensor data from multiple sources.

Last updated: 03-17-10