ITS Element: City of Columbus 311 Call Center |
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Interfaces:
Local Maintenance and Construction Management
ODOT District Offices
Market Packages:
ATMS08 - Traffic Incident Management System - City of Columbus / ODOT (TM to EM)
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| Description: | The City of Columbus 311 Call Center is the single point of contact for requesting all non-emergency City services. The call center is accessible by telephone during certain hours and by web interface 24/7. Transportation services include requests for pothole repairs, traffic signal operational concerns, and requests for changes in traffic control devices, e.g., signs, meters, signals. |
| Status: | Existing |
| Stakeholder: | City of Columbus Department of Public Service |
| Mapping: |
Non-Emergency Management |
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Interfaces:
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Columbus Traffic Management Center Local Maintenance and Construction Management ODOT District Offices |
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Market Packages: |
ATMS08 - Traffic Incident Management System - City of Columbus 911 Call Center (EM to MCM) ATMS08 - Traffic Incident Management System - City of Columbus / ODOT (TM to EM) |
| Equipment Packages: | No Equipment Packages |