Eastgate Regional ITS Architecture Update

WRTA Passenger Management System

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Description

System that provides fare reconciliation between peer agencies using a common travel card.

Status

Planned

Timeframe

Short

Geographic Scope

Public Transportation

Service Scope

Costs - $635,700; Operational & Maintenance Costs (per year) $60,000.

Stakeholders

Financial Institutions

Western Reserve Transit Authority (WRTA)

Inventory

Financial Institutions

Transit Reciprocity Network

WRTA Administration Office

WRTA Downtown Passenger Terminal

WRTA EasyGo Vehicles

WRTA Fixed Route Vehicles

WRTA Smart Card

WRTA Special Service Transportation (SST) Vehicles

WRTA Website

Services

APTS04-1 - Transit Fare Collection Management - WRTA

Functional Areas

On-board Transit Fare Management

• The transit vehicle shall read data from the traveler card / payment instrument presented by boarding passengers.
• The transit vehicle shall determine the traveler's travel routing based on the transit vehicle's current location and the traveler's destination.
• The transit vehicle shall calculate the traveler's fare based on the origin and destination provided by the traveler as well as factors such as the transit routing, transit fare category, traveler history, and route-specific information.
• The transit vehicle shall have access to the complete range of transit services (routes and schedules) that are available to the traveler.
• The transit vehicle shall provide a transit fare payment interface that is suitable for travelers with physical disabilities.
• The transit vehicle shall include a database on-board the transit vehicle for use in fare processing from which the fares for all possible trips within the transit operational network can be determined.
• The transit vehicle shall support an emergency fare structure overriding all other fares that can be activated during disasters, states of emergency or evacuations.
• The transit vehicle shall support the support advanced payments for tolls, and/or parking lot charges, and/or transit fares via the traveler card / payment instrument.
• The transit vehicle shall provide fare statistics data to the center.

Remote Transit Fare Management

• The public interface for travelers shall accept and process current transit passenger fare collection information.
• The public interface for travelers shall calculate a fare based on the origin and destination provided by the traveler, in conjunction with transit routing, transit fare category, and transit user history.
• The public interface for travelers shall provide an interface to a transit user traveler card in support of payment for transit fares, tolls, and/or parking lot charges. The stored credit value data from the card shall be collected and updated based on the fare or other charges, or the credit identity shall be collected.
• The public interface for travelers shall provide information to the center for financial authorization and transaction processing.
• The public interface for travelers shall provide an image of all travelers purchasing rides or services to be used for violation processing.
• The public interface for travelers shall determine the routing based on the traveler's destination and the location of the closest transit stop from which a route request is being made.
• The public interface for travelers shall create fare statistics data based upon data collected at a transit stop.
• The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities.

Transit Center Fare Management

• The center shall manage the actual value of transit fares for each segment of each regular transit route, including the transmission of the information to transit vehicles and transit stops or stations.
• The center shall provide the capability for a system operator to manage the transit fares and control the exchange of transit fare information.
• The center shall process the financial requests from the transit vehicles or roadside and manage an interface to a Financial Institution.
• The center shall support the payment of transit fare transactions using data provided by the traveler cards / payment instruments.
• The center shall collect data on fare payment violations and send the data, including images of the violator, to the appropriate enforcement agency.
• The center shall process requests for transit fares to be paid in advance.
• The center shall be capable of establishing emergency fare structures to override all other fares during disasters, states of emergency, or evacuations.
• The center shall maintain a list of invalid traveler credit identities or bad tag lists that can be forwarded to transit vehicles and transit stops or stations.
• The center shall collect fare statistics data to implement variable and flexible fare structures.
• The center shall exchange fare and load information with other transit management centers, including potential Centralized Payments facilities.
• The center shall provide transit fare information to other centers, including traveler information providers upon request.

Interfaces

Source	Architecture Flows	Destination
Financial Institutions	transaction status	WRTA Administration Office
Transit Reciprocity Network	payment reciprocity_ud	WRTA Administration Office
WRTA Administration Office	transit fare information	WRTA Downtown Passenger Terminal
WRTA Administration Office	transit traveler information_ud	WRTA Downtown Passenger Terminal
WRTA Administration Office	bad tag list	WRTA EasyGo Vehicles
WRTA Administration Office	fare management information	WRTA EasyGo Vehicles
WRTA Administration Office	bad tag list	WRTA Fixed Route Vehicles
WRTA Administration Office	fare management information	WRTA Fixed Route Vehicles
WRTA Administration Office	bad tag list	WRTA Special Service Transportation (SST) Vehicles
WRTA Administration Office	fare management information	WRTA Special Service Transportation (SST) Vehicles
WRTA Administration Office	transit request confirmation	WRTA Website
WRTA Downtown Passenger Terminal	transit fare and passenger status	WRTA Administration Office
WRTA Downtown Passenger Terminal	transit information user request_ud	WRTA Administration Office
WRTA Downtown Passenger Terminal	request for payment	WRTA Smart Card
WRTA EasyGo Vehicles	fare collection data	WRTA Administration Office
WRTA EasyGo Vehicles	request for bad tag list	WRTA Administration Office
WRTA EasyGo Vehicles	request for payment	WRTA Smart Card
WRTA Fixed Route Vehicles	fare collection data	WRTA Administration Office
WRTA Fixed Route Vehicles	request for bad tag list	WRTA Administration Office
WRTA Fixed Route Vehicles	request for payment	WRTA Smart Card
WRTA Smart Card	payment	WRTA Downtown Passenger Terminal
WRTA Smart Card	payment	WRTA EasyGo Vehicles
WRTA Smart Card	payment	WRTA Fixed Route Vehicles
WRTA Smart Card	payment	WRTA Special Service Transportation (SST) Vehicles
WRTA Special Service Transportation (SST) Vehicles	fare collection data	WRTA Administration Office
WRTA Special Service Transportation (SST) Vehicles	request for bad tag list	WRTA Administration Office
WRTA Special Service Transportation (SST) Vehicles	request for payment	WRTA Smart Card
WRTA Website	transit information request	WRTA Administration Office

Standards

SDO	Document ID	Title	Type
AASHTO/ITE/NEMA	View List	NTCIP Center-to-Center Standards Group	Group
SAE	View List	Advanced Traveler Information Systems (ATIS) General Use Standards Group	Group
APTA	APTA TCIP-S-001 3.0.3	Standard for Transit Communications Interface Profiles	Message/Data

Operational Concepts

Stakeholder	Roles and Responsibilities
Financial Institutions
Western Reserve Transit Authority (WRTA)
	Provide transit passenger electronic fare payment capabilities on all transit vehicles and include smart card fare coordination with other regional transit agencies.