Eastgate Regional ITS Architecture Update

Municipal Computer Aided Dispatch to Emergency Vehicles

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Description

Integrating the computer aided dispatch to the emergency management center that will allow the operators to dispatch emergency response vehicles to the scene more rapidly.

Status

Planned

Timeframe

Long

Geographic Scope

Emergency Management

Service Scope

Costs - $150,000; Operational & Maintenance Costs (per year) $2,500.

Stakeholders

City of Niles Public Safety Department

City of Warren Public Service and Safety Department

City of Youngstown

Other Municipalities and Townships

Inventory

City of Niles Emergency Vehicles

City of Niles Public Safety Dispatch

City of Warren Emergency Vehicles

City of Warren Public Safety Dispatch

City of Youngstown Emergency Vehicles

City of Youngstown Public Safety Dispatch

Other Municipality or Township Emergency Vehicles

Other Municipality or Township Public Safety Dispatch

Services

EM01-07 - Emergency Call-Taking and Dispatch - Ohio State Highway Patrol Posts

Functional Areas

Emergency Dispatch

• The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
• The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
• The center shall relay location and incident details to the responding vehicles.
• The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
• The center shall store and maintain the emergency service responses in an action log.

Emergency Response Management

• The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
• The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
• The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
• The center shall develop, coordinate with other agencies, and store emergency response plans.
• The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.

Incident Command

• The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.
• The center shall track and maintain resource information and action plans pertaining to the incident command.
• The center shall assess the status of responding emergency vehicles as part of an incident command.

On-board EV Incident Management Communication

• The emergency vehicle shall receive dispatch instructions sufficient to enable emergency personnel in the field to implement an effective incident response. It includes local traffic, road, and weather conditions, hazardous material information, and the current status of resources that have been allocated to an incident.
• The emergency vehicle shall provide an interface to the center for emergency personnel to transmit information about the incident site such as the extent of injuries, identification of vehicles and people involved, hazardous material, etc.
• The emergency vehicle shall provide an interface to the center for emergency personnel to transmit information about the current incident response status such as the identification of the resources on site, site management strategies in effect, and current clearance status.

Interfaces

Source	Architecture Flows	Destination
City of Niles Emergency Vehicles	emergency vehicle tracking data	City of Niles Public Safety Dispatch
City of Niles Emergency Vehicles	incident status	City of Niles Public Safety Dispatch
City of Niles Public Safety Dispatch	suggested route	City of Niles Emergency Vehicles
City of Niles Public Safety Dispatch	decision support information	City of Niles Emergency Vehicles
City of Warren Emergency Vehicles	emergency vehicle tracking data	City of Warren Public Safety Dispatch
City of Warren Emergency Vehicles	incident status	City of Warren Public Safety Dispatch
City of Warren Public Safety Dispatch	suggested route	City of Warren Emergency Vehicles
City of Warren Public Safety Dispatch	decision support information	City of Warren Emergency Vehicles
City of Youngstown Emergency Vehicles	incident status	City of Youngstown Public Safety Dispatch
City of Youngstown Public Safety Dispatch	decision support information	City of Youngstown Emergency Vehicles
Other Municipality or Township Emergency Vehicles	incident status	Other Municipality or Township Public Safety Dispatch
Other Municipality or Township Public Safety Dispatch	suggested route	Other Municipality or Township Emergency Vehicles
Other Municipality or Township Public Safety Dispatch	decision support information	Other Municipality or Township Emergency Vehicles

Standards

SDO	Document ID	Title	Type

Operational Concepts

Stakeholder	Roles and Responsibilities
City of Youngstown
	Dispatch police, fire and EMS for City of Youngstown and adjacent communities.
	Provide emergency call taking (9-1-1) for City of Youngstown.
City of Niles Public Safety Department
	Dispatch Police, Fire, and EMS to incidents within the City and adjacent communities.
City of Warren Public Service and Safety Department
	Dispatch Police, Fire, and EMS to incidents within the City
Other Municipalities and Townships
	Dispatch police, fire and EMS for the municipality and township.