ITS Element: OTC Central Dispatch

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Description: Dispatch maintenance and incident management (private tow/wreckers, local/municipal fire/EMS). (Collocated with Highway Patrol). Dispatch contractors for construction and sometimes maintenance.
Status: Existing
Stakeholder: Ohio Turnpike Commission (OTC)
Mapping: Emergency Management
Traffic Management
Maintenance and Construction Management

Interfaces:

Buckeye Traffic Website
City of Warren Public Safety Dispatch
Mahoning County 9-1-1 Center
Mahoning County Emergency Management
Mahoning County Maintenance Dispatch
National Weather Service
ODOT District 4 Maintenance Garages
ODOT District 4 Office
ODOT District 4 Signal Control System
Ohio State Highway Patrol Posts
OTC Website
Other County Traffic Engineering
Other Municipality or Township Public Safety Dispatch
Other Municipality or Township Traffic Signal Systems
Penn DOT District 1
Penn DOT District 11
Private Ambulance Dispatch
Private Towing Dispatch
Trumbull County 9-1-1 Center
Trumbull County Emergency Management Center
Trumbull County Maintenance Dispatch
Market Packages: ATMS07 - Regional Traffic Management - OTC
ATMS08 - Traffic Incident Management System - ODOT District 4 Maintenance
ATMS08 - Traffic Incident Management System - OTC
MC06 - Winter Maintenance - Ohio Turnpike
MC10 - Maintenance and Construction Activity Coordination - Ohio Turnpike
MC10 - Maintenance and Construction Activity Coordination - ODOT District 4
Functional Requirements:

TMC Freeway Management

  • The center shall remotely control systems to manage use of the freeways, including ramp meters, mainline metering, and lane controls.
  • The center shall collect operational status from ramp meters, mainline metering, and lane controls and compare against the control information sent by the center.
  • The center shall collect fault data from ramp meters, mainline metering, and lane controls.
  • The center shall implement control strategies, under control of center personnel, on some or all of the freeway network devices (e.g. ramp meters, mainline metering, and lane controls), based on data from sensors monitoring traffic conditions upstream, downstream, and queue data on the ramps themselves.

TMC Incident Detection

  • The center shall receive inputs from the Alerting and Advisory System concerning the possibility or occurrence of severe weather, terrorist activity, or other major emergency, including information provided by the Emergency Alert System.
  • The center shall collect and store traffic flow and image data from the field equipment to detect and verify incidents.
  • The center shall receive inputs concerning upcoming events that would effect the traffic network from event promoters, traveler information service providers, border crossings, and intermodal freight depots.
  • The center shall exchange incident and threat information with emergency management centers as well as maintenance and construction centers; including notification of existence of incident and expected severity, location, time and nature of incident.
  • The center shall support requests from emergency management centers and border inspection systems to remotely control sensor and surveillance equipment located in the field.
  • The center shall provide road network conditions and traffic images to emergency management centers to support the detection, verification, and classification of incidents.
  • The center shall provide video and traffic sensor control commands to the field equipment to detect and verify incidents.

TMC Incident Dispatch Coordination/Communication

  • The center shall exchange alert information and status with emergency management centers. The information includes notification of a major emergency such as a natural or man-made disaster, civil emergency, or child abduction for distribution to the public. The information may include the alert originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert. This may also identify specific information that should not be released to the public.
  • The center shall coordinate planning for incidents with emergency management centers - including pre-planning activities for disaster response, evacuation, and recovery operations.
  • The center shall support requests from emergency management centers to remotely control sensor and surveillance equipment located in the field, provide special routing for emergency vehicles, and to provide responding emergency vehicles with signal preemption.
  • The center shall exchange incident information with emergency management centers, maintenance and construction centers, transit centers, information service providers, and the media including description, location, traffic impact, status, expected duration, and response information.
  • The center shall share resources with allied agency centers to implement special traffic control measures, assist in clean up, verify an incident, etc. This may also involve coordination with maintenance centers.
  • The center shall receive inputs concerning upcoming events that would effect the traffic network from event promoters, traveler information service providers, media, border crossings, and rail operations centers.
  • The center shall provide road network conditions and traffic images to emergency management centers, maintenance and construction centers, and traveler information service providers.
  • The center shall monitor incident response performance and calculate incident response and clearance times.
  • The center shall exchange road network status assessment information with emergency management and maintenance centers including an assessment of damage sustained by the road network including location and extent of the damage, estimate of remaining capacity, required closures, alternate routes, necessary restrictions, and time frame for repair and recovery.
  • The center shall coordinate information and controls with other traffic management centers.
  • The center shall receive inputs from emergency management and transit management centers to develop an overall status of the transportation system including emergency transit schedules in effect and current status and condition of the transportation infrastructure.
  • The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for traffic incident management.
  • The center shall respond to requests from border agencies to implement special traffic control measures (e.g. lane assignments by vehicle type) on the approaches to a border crossing.

TMC Regional Traffic Management

  • The center shall exchange traffic information with other traffic management centers including incident information, congestion data, traffic data, signal timing plans, and real-time signal control information.
  • The center shall exchange traffic control information with other traffic management centers to support remote monitoring and control of traffic management devices (e.g. signs, sensors, signals, cameras, etc.).

MCM Maintenance Decision Support

  • The center shall provide the center personnel with tailored external information, including weather or road condition observations, forecasted weather information or road conditions, current usage of treatments and materials, available resources, equipment and vehicle availability, road network information, and source reliability information.
  • The center shall tailor the decision support information to include filtering (selection from a large amount of external information), error reduction ('smoothing' the information), fusion (combination of disparate information to match the decision needs), and analysis (creating the decision).
  • The center shall provide an interface to the center personnel to input control parameters for the decision support process and receive decisions or information presentation.
  • The center shall provide dispatch information to maintenance and construction vehicles based on the outputs of the decision support system, including recommended roadway treatment actions.

MCM Incident Management

  • The center shall receive inputs from the Alerting and Advisory System concerning the possibility or occurrence of severe weather, terrorist activity, or other major emergency, including information provided by the Emergency Alert System.
  • The center shall exchange alert information and status with emergency management centers. The information includes notification of a major emergency such as a natural or man-made disaster, civil emergency, or child abduction. The information may include the alert originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, etc.
  • The center shall exchange incident and threat information with emergency management centers as well as traffic management centers; including notification of existence of incident and expected severity, location, time and nature of incident.
  • The center shall coordinate planning for incidents with emergency management centers - including pre-planning activities for disaster response, evacuation, and recovery operations.
  • The center shall respond to requests from emergency management to provide maintenance and construction resources to implement response plans, assist in clean up, verify an incident, etc. This may also involve coordination with traffic management centers and other maintenance centers.
  • The center shall exchange road network status assessment information with emergency management and traffic management centers including an assessment of damage sustained by the road network including location and extent of the damage, estimate of remaining capacity, required closures, alternate routes, necessary restrictions, and time frame for repair and recovery.
  • The center shall provide work zone activities affecting the road network including the nature of the maintenance or construction activity, location, impact to the roadway, expected time(s) and duration of impact, anticipated delays, alternate routes, and suggested speed limits. This information may be augmented with images that provide a visual indication of current work zone status and traffic impacts.
  • The center shall receive information indicating the damage sustained by transportation assets, derived from aerial surveillance, field reports, inspections, tests, and analyses to support incident management.

MCM Winter Maintenance Management

  • The center shall respond to requests from emergency management and traffic management centers for hazard removal, field equipment repair, and other winter roadway maintenance.
  • The center shall exchange information with administrative systems to support the planning and scheduling of winter maintenance activities. This information includes: equipment and consumables resupply purchase request status, personnel qualifications including training and special certifications, environmental regulations and rules that may impact maintenance activities, and requests and project requirements from contract administration.
  • The center shall provide status information about scheduled winter maintenance activities including anticipated closures and impact to the roadway, alternate routes, anticipated delays, closure times, and durations. The information is provided to other management centers such as traffic, emergency, transit, traveler information providers, other maintenance centers, and the media.
  • The center shall receive equipment availability and materials storage status information from storage facilities to support the scheduling of winter maintenance activities.
  • The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for the scheduling of winter maintenance activities.
  • The center shall collect real-time information on the state of the regional transportation system from other centers including current traffic and road conditions, weather conditions, special event and incident information and use the collected information to support winter maintenance operations.
  • The center shall dispatch and route winter maintenance vehicle drivers and support them with route- specific environmental, incident, advisory, threat, alert, and traffic congestion information.
  • The center shall determine the need for roadway treatment based on current and forecasted weather information, current usage of treatments and materials, available resources, requests for action from other agencies, and recommendations from the Maintenance Decision Support system, specifically under winter conditions. This supports winter maintenance such as plowing, treating, anti-icing, etc.
  • The center shall provide dispatch instructions for vehicle operators based on input parameters from center personnel, specifically for winter conditions. This could include a treatment route, treatment application rates, start and end times, and other treatment instructions.
  • The center shall support remote control of on-board maintenance and construction vehicle systems and field equipment that is remotely controlled by the vehicle such as adjusting material application rates and spread patterns.
  • The center shall assess the current status of all winter maintenance activities, including actual work activities performed, current locations and operational conditions of vehicles, materials and equipment inventories, field equipment status, environmental information, etc.

MCM Work Activity Coordination

  • The center shall provide work zone activities affecting the road network including the nature of the maintenance or construction activity, location, impact to the roadway, expected time(s) and duration of impact, anticipated delays, alternate routes, and suggested speed limits. This information may be augmented with images that provide a visual indication of current work zone status and traffic impacts.
  • The center shall provide status information about scheduled maintenance and construction activities including anticipated closures and impact to the roadway, alternate routes, anticipated delays, closure times, and durations. The information is provided to other management centers such as traffic, emergency, transit, traveler information providers, other maintenance centers, multimodal transportation providers, rail operations, and the media.
  • The center shall collect and respond to feedback concerning scheduled maintenance and construction activities with other management centers such as traffic, emergency, transit, and rail operations.
  • The center shall collect and disseminate asset restriction information levied on transportation asset usage based on infrastructure design, surveys, tests, or analyses. This includes standard facility design height, width, and weight restrictions, special restrictions such as spring weight restrictions, and temporary facility restrictions that are imposed during maintenance and construction.
  • The center shall exchange information with administrative systems to support the planning and scheduling of maintenance and construction activities. This information includes: equipment and consumables resupply purchase request status, personnel qualifications including training and special certifications, environmental regulations and rules that may impact maintenance activities, and requests and project requirements from contract administration.
  • The center shall exchange rail schedules and work plans with rail operations centers.

TMC Work Zone Traffic Management

  • The center shall receive work zone images from a maintenance center.
  • The center shall analyze work zone images for indications of a possible incident.
  • The center shall remotely control driver information systems (such as dynamic messages signs, highway advisory radios) to advise drivers of activity around a work zone.
  • The center shall collect operational status for the driver information systems equipment in work zones.
  • The center shall collect fault data for the driver information systems equipment in work zones for repair.
  • The center shall receive proposed maintenance and construction work plans, analyze the activity as a possible incident, and provide work plan feedback to the sending center.

Last updated: 01-30-14