New York Sub-Regional ITS Architecture

Service Packages For: NYC Mayors Office of Emergency Management - EM01-04


  EM01-04  
Scroll down to view list of elements, responsible agencies (stakeholders), candidate functional areas and requirements, and flows on this diagram.

List of Elements on this Diagram
Click on Element Name to go to Element Detail Page.
Element Name Stakeholder
AMTRAK Emergency Dispatch AMTRAK
FDNY Fire/EMS Dispatch FDNY - Fire Department of New York City
Municipal/County EOCs Municipalities and Counties
Municipal/County Public Safety Dispatch Municipalities and Counties
NYC OEM Watch Command Center NYC Mayors Office of Emergency Management
NYPD 911 Communications Center Dispatch NYPD - New York City Police Department
NYS Police Dispatch NYS Police
State EOCs State EOC Operators
New York City Joint TMC NYSDOT/NYCDOT/NYPD
TRANSCOM OpenReach Servers TRANSCOM

List of Stakeholder Elements and Roles on this Diagram
Click on Element Name to go to Page with Element Details.
Click on Functional Area/Role to go to Page with Candidate Functional Requirements.
Stakeholder Element Name Functional Area/Role Functional Area Description
AMTRAK AMTRAK Emergency Dispatch Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
AMTRAK AMTRAK Emergency Dispatch Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
FDNY - Fire Department of New York City FDNY Fire/EMS Dispatch Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
FDNY - Fire Department of New York City FDNY Fire/EMS Dispatch Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
Municipalities and Counties Municipal/County EOCs Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
Municipalities and Counties Municipal/County EOCs Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
Municipalities and Counties Municipal/County Public Safety Dispatch Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
Municipalities and Counties Municipal/County Public Safety Dispatch Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
NYC Mayors Office of Emergency Management NYC OEM Watch Command Center Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
NYC Mayors Office of Emergency Management NYC OEM Watch Command Center Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
NYPD - New York City Police Department NYPD 911 Communications Center Dispatch Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
NYPD - New York City Police Department NYPD 911 Communications Center Dispatch Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
NYS Police NYS Police Dispatch Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
NYS Police NYS Police Dispatch Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
NYSDOT/NYCDOT/NYPD New York City Joint TMC Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
NYSDOT/NYCDOT/NYPD New York City Joint TMC Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
State EOC Operators State EOCs Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
State EOC Operators State EOCs Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
TRANSCOM TRANSCOM OpenReach Servers Emergency Call-Taking This equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.
TRANSCOM TRANSCOM OpenReach Servers Emergency Dispatch This equipment package tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.

List of Flows on this Diagram
Click on Architecture Flow to go to Page with Applicable ITS Standards.
Source Element Architecture Flow Destination Element
AMTRAK Emergency Dispatch incident report New York City Joint TMC
FDNY Fire/EMS Dispatch incident report New York City Joint TMC
Municipal/County EOCs incident report New York City Joint TMC
Municipal/County Public Safety Dispatch incident report New York City Joint TMC
NYC OEM Watch Command Center incident report New York City Joint TMC
NYPD 911 Communications Center Dispatch incident report New York City Joint TMC
NYS Police Dispatch incident report New York City Joint TMC
State EOCs incident report New York City Joint TMC
AMTRAK Emergency Dispatch incident response coordination New York City Joint TMC
FDNY Fire/EMS Dispatch incident response coordination New York City Joint TMC
Municipal/County EOCs incident response coordination New York City Joint TMC
Municipal/County Public Safety Dispatch incident response coordination New York City Joint TMC
NYC OEM Watch Command Center incident response coordination New York City Joint TMC
NYPD 911 Communications Center Dispatch incident response coordination New York City Joint TMC
NYS Police Dispatch incident response coordination New York City Joint TMC
State EOCs incident response coordination New York City Joint TMC
AMTRAK Emergency Dispatch incident report New York City Joint TMC
FDNY Fire/EMS Dispatch incident report New York City Joint TMC
Municipal/County EOCs incident report New York City Joint TMC
Municipal/County Public Safety Dispatch incident report New York City Joint TMC
NYC OEM Watch Command Center incident report New York City Joint TMC
NYPD 911 Communications Center Dispatch incident report New York City Joint TMC
NYS Police Dispatch incident report New York City Joint TMC
State EOCs incident report New York City Joint TMC
AMTRAK Emergency Dispatch incident response coordination New York City Joint TMC
FDNY Fire/EMS Dispatch incident response coordination New York City Joint TMC
Municipal/County EOCs incident response coordination New York City Joint TMC
Municipal/County Public Safety Dispatch incident response coordination New York City Joint TMC
NYC OEM Watch Command Center incident response coordination New York City Joint TMC
NYPD 911 Communications Center Dispatch incident response coordination New York City Joint TMC
NYS Police Dispatch incident response coordination New York City Joint TMC
State EOCs incident response coordination New York City Joint TMC
New York City Joint TMC incident report TRANSCOM OpenReach Servers
New York City Joint TMC incident response coordination TRANSCOM OpenReach Servers
TRANSCOM OpenReach Servers incident report New York City Joint TMC
TRANSCOM OpenReach Servers incident response coordination New York City Joint TMC