ITS Element: Local Transit IVR System and Website

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Description: The local transit system that allows for reservations to be made for all demand response transit vehicles.
Status: Planned
Stakeholder: Local Transit Agencies-Statewide
Mapping: Information Service Provider
Other ISP

Interfaces:

 Local Transit Dispatch
NMDOT Rest Area/Visitor Center/Truck Stop/Service Plaza Kiosks
NMDOT Welcome Center/Tourist Info Plazas
Private Travelers Personal Computing Devices
Regional Transportation Centers
South Central RTD Operations
Service Packages: APTS02 - Transit Fixed-Route Operations - South Central RTD
APTS02 - Transit Fixed-Route Operations - Local Transit
APTS03 - Demand Response Transit Operations - Local Transit
APTS08 - Transit Traveler Information - Local Transit Operations
Functional Requirements:

Infrastructure Provided Trip Planning

  • The center shall provide the capability to provide specific pre-trip and enroute directions to travelers (and drivers), including costs, arrival times, and transfer points.
  • The center shall generate route plans based on transit services, including fares, schedules, and requirements for travelers with special needs.

ISP Traveler Data Collection

  • The center shall collect, process, and store transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information.

Last updated: 10-10-12