ITS Element: Independent School District Dispatch

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Description: Dispatch function for each of the Independent School Districts. Includes radio communication with school buses.
Status: Existing
Stakeholder: Independent School Districts
Mapping: Emergency Management
Transit Management
Other Emergency Management
Other Transit Management

Interfaces:

BIA Roads
City of Roswell Public Information System
City of Roswell Public Works Dispatch
City of Roswell Traffic Operations Center
County Public Information System
County Public Works Dispatch
County Traffic Operations Center
Independent School District Buses
Municipal Public Information System
Municipal Public Works Dispatch
Municipal Traffic Operations Center-Statewide
NMDOT District Public Information System
NMRoads
Regional Emergency Communications Center
Regional Emergency Operations Center (EOC)
Tribal Road Maintenance
Tribal Transportation Operations
Service Packages: APTS01 - Transit Vehicle Tracking - Independent School District
APTS02 - Transit Fixed-Route Operations - Independent School Districts
APTS05 - Transit Security - Independent School Districts
APTS05 - Transit Security - Independent School Districts
APTS06 - Transit Fleet Management - Independent School Districts
EM09 - Evacuation and Reentry Management - Regional EOC (1 of 2)
EM10 - Disaster Traveler Information - County Public Information System
EM10 - Disaster Traveler Information - Municipal Public Information Office
EM10 - Disaster Traveler Information - City of Roswell Public Information System
EM10 - Disaster Traveler Information - NMDOT District Public Information System
MC04 - Weather Information Processing and Distribution - Counties (2 of 2)
MC04 - Weather Information Processing and Distribution - Municipalities (2 of 2)
MC10 - Maintenance and Construction Activity Coordination - Municipalities (2 of 2)
MC10 - Maintenance and Construction Activity Coordination - City of Roswell (2 of 2)
MC10 - Maintenance and Construction Activity Coordination - Activity Coordination - NMDOT (3 of 3)
Functional Requirements:

Transit Center Fixed-Route Operations

  • The center shall generate transit routes and schedules based on such factors as parameters input by the system operator, road network conditions, incident information, operational data on current routes and schedules, and digitized map data.
  • The center shall provide the interface to the system operator to control the generation of new routes and schedules (transit services) including the ability to review and update the parameters used by the routes and schedules generation processes and to initiate these processes
  • The center shall be able to generate special routes and schedules to support an incident, disaster, evacuation, or other emergency.
  • The center shall collect transit operational data for use in the generation of routes and schedules.
  • The center shall manage large deviations of individual transit vehicles, deviations in rural areas, and deviations of large numbers of vehicles.
  • The center shall generate the necessary corrective actions which may involve more than the vehicles concerned and more far reaching action, such as, the introduction of extra vehicles, wide area signal priority by traffic management, the premature termination of some services, etc.
  • The center shall disseminate up-to-date schedules and route information to other centers for fixed and flexible route services.

Transit Center Multi-Modal Coordination

  • The center shall coordinate schedules and services between transit agencies, traffic management, maintenance and construction operations, parking management, and other surface or air transportation modes.

Transit Center Security

  • The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.
  • The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.
  • The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers.

Transit Center Vehicle Tracking

  • The center shall monitor the locations of all transit vehicles within its network.
  • The center shall determine adherence of transit vehicles to their assigned schedule.
  • The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for transit tracking and dispatch.

Transit Garage Maintenance

  • The center shall collect operational and maintenance data from transit vehicles.
  • The center shall monitor the condition of a transit vehicle to analyze brake, drive train, sensors, fuel, steering, tire, processor, communications equipment, and transit vehicle mileage to identify mileage based maintenance, out-of-specification or imminent failure conditions.
  • The center shall generate transit vehicle maintenance schedules that identify the maintenance or repair to be performed and when the work is to be done.
  • The center shall generate transit vehicle availability listings, current and forecast, to support transit vehicle assignment planning based, in part, on the transit vehicle maintenance schedule.
  • The center shall assign technicians to a transit vehicle maintenance schedule, based upon such factors as personnel eligibility, work assignments, preferences and seniority.
  • The center shall verify that the transit vehicle maintenance activities were performed correctly, using the transit vehicle's status, the maintenance personnel's work assignment, and the transit maintenance schedules.
  • The center shall generate a time-stamped maintenance log of all maintenance activities performed on a transit vehicle.
  • The center shall provide transit operations personnel with the capability to update transit vehicle maintenance information and receive reports on all transit vehicle operations data.

Transit Vehicle Operator Assignment

  • The center shall assign transit vehicle operators to transit schedules based on their eligibility, route preferences, seniority, and transit vehicle availability.

Transit Environmental Monitoring

  • The center shall collect current and forecast road and weather information from weather service providers.

Center Secure Area Surveillance

  • The center shall remotely monitor video images and audio surveillance data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The data may be raw or pre-processed in the field.
  • The center shall remotely monitor video images and audio surveillance data collected on-board transit vehicles. The data may be raw or pre-processed in the field.
  • The center shall exchange surveillance data with other emergency centers.
  • The center shall identify potential security threats based on collected security surveillance data.
  • The center shall verify potential security threats by correlating security surveillance data from multiple sources.
  • The center shall remotely control security surveillance devices in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers).
  • The center shall remotely control security surveillance devices on-board transit vehicles.

Transit Evacuation Support

  • The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency.
  • The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used.
  • The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population.
  • The center shall adjust and update transit service and fare schedules and provide that information to other agencies as they coordinate evacuations.

Center Secure Area Alarm Support

  • The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
  • After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
  • After the alarm message becomes a verified incident, the center shall determine the appropriate response.
  • The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
  • The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.

Last updated: 10-10-12