New Mexico Statewide ITS Architecture

Interfaces:

Transit Center Fare Management

• The center shall manage the actual value of transit fares for each segment of each regular transit route, including the transmission of the information to transit vehicles and transit stops or stations.
• The center shall provide the capability for a system operator to manage the transit fares and control the exchange of transit fare information.
• The center shall process the financial requests from the transit vehicles or roadside and manage an interface to a Financial Institution.
• The center shall support the payment of transit fare transactions using data provided by the traveler cards / payment instruments.
• The center shall be capable of establishing emergency fare structures to override all other fares during disasters, states of emergency, or evacuations.
• The center shall maintain a list of invalid traveler credit identities or bad tag lists that can be forwarded to transit vehicles and transit stops or stations.
• The center shall collect fare statistics data to implement variable and flexible fare structures.
• The center shall exchange fare and load information with other transit management centers, including potential Centralized Payments facilities.
• The center shall provide transit fare information to other centers, including traveler information providers upon request.

Transit Center Information Services

• The center shall provide travelers using public transportation with traffic and advisory information upon request. Such information may include transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, and special events.
• The center shall provide transit information to the media including details of deviations from schedule of regular transit services.
• The center shall exchange transit schedules, real-time arrival information, fare schedules, and general transit service information with other transit organizations to support transit traveler information systems.
• The center shall provide transit service information to traveler information service providers including routes, schedules, schedule adherence, and fare information as well as transit service information during evacuation.
• The center shall broadcast transit advisory data, including alerts and advisories pertaining to major emergencies, or man made disasters.

Transit Center Multi-Modal Coordination

• The center shall coordinate schedules and services between transit agencies, traffic management, maintenance and construction operations, parking management, and other surface or air transportation modes.
• The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently.
• The center shall accept requests from traffic management to change routes and schedules as part of the implementation of demand management strategies.

Transit Center Paratransit Operations

• The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.
• The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off.
• The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information.
• The center shall dispatch demand response (paratransit) transit vehicles.
• The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.
• The center shall disseminate up-to-date schedules and route information to other centers for demand responsive transit services (paratransit).

Transit Center Security

• The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.
• The center shall exchange transit incident information along with other service data with other transit agencies.
• The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems.
• The center shall send wide-area alert information to travelers (on-board transit vehicles or at stations/stops) and transit vehicle operators.
• The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers.

Transit Center Vehicle Tracking

• The center shall monitor the locations of all transit vehicles within its network.
• The center shall determine adherence of transit vehicles to their assigned schedule.
• The center shall provide transit operational data to traveler information service providers.

Transit Garage Maintenance

• The center shall collect operational and maintenance data from transit vehicles.
• The center shall monitor the condition of a transit vehicle to analyze brake, drive train, sensors, fuel, steering, tire, processor, communications equipment, and transit vehicle mileage to identify mileage based maintenance, out-of-specification or imminent failure conditions.
• The center shall generate transit vehicle maintenance schedules that identify the maintenance or repair to be performed and when the work is to be done.
• The center shall generate transit vehicle availability listings, current and forecast, to support transit vehicle assignment planning based, in part, on the transit vehicle maintenance schedule.
• The center shall assign technicians to a transit vehicle maintenance schedule, based upon such factors as personnel eligibility, work assignments, preferences and seniority.
• The center shall verify that the transit vehicle maintenance activities were performed correctly, using the transit vehicle's status, the maintenance personnel's work assignment, and the transit maintenance schedules.
• The center shall generate a time-stamped maintenance log of all maintenance activities performed on a transit vehicle.
• The center shall provide transit operations personnel with the capability to update transit vehicle maintenance information and receive reports on all transit vehicle operations data.

Transit Vehicle Operator Assignment

• The center shall maintain records of a transit vehicle operator's performance. This may be done utilizing standardized performance evaluation criteria set forth by governmental regulations and transit operating company policies, assessing the transit vehicle operator's driving history, and assessing comments from the transit vehicle operator's supervisor(s) as well as noting any moving violations or accidents, supervisor comments, government regulations, and company policies.
• The center shall assess the transit vehicle operator's availability based on previous work assignments, accumulated hours, plus health and vacation commitments.
• The center shall assign transit vehicle operators to transit schedules based on their eligibility, route preferences, seniority, and transit vehicle availability.
• The center shall provide an interface through which the transit vehicle operator information can be maintained - either from the transit vehicle operator, center personnel, or other functions.

Transit Data Collection

• The center shall collect transit management data such as transit fares and passenger use, transit services, paratransit operations, transit vehicle maintenance data, etc.
• The center shall assign quality control metrics and meta-data to be stored along with the data. Meta-data may include attributes that describe the source and quality of the data and the conditions surrounding the collection of the data.
• The center shall receive and respond to requests from ITS Archives for either a catalog of the transit data or for the data itself.
• The center shall be able to produce sample products of the data available.

Transit Environmental Monitoring

• The center shall assimilate current and forecast road conditions and surface weather information to more effectively manage transit operations.
• The center shall collect current and forecast road and weather information from weather service providers.

Center Secure Area Surveillance

• The center shall remotely monitor video images and audio surveillance data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The data may be raw or pre-processed in the field.
• The center shall remotely monitor video images and audio surveillance data collected on-board transit vehicles. The data may be raw or pre-processed in the field.
• The center shall exchange surveillance data with other emergency centers.
• The center shall identify potential security threats based on collected security surveillance data.
• The center shall verify potential security threats by correlating security surveillance data from multiple sources.
• The center shall remotely control security surveillance devices in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers).
• The center shall remotely control security surveillance devices on-board transit vehicles.
• The center shall respond to control data from center personnel regarding security surveillance data collection, processing, threat detection, and image matching.

Transit Evacuation Support

• The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency.
• The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used.
• The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population.
• The center shall adjust and update transit service and fare schedules and provide that information to other agencies as they coordinate evacuations.

Center Secure Area Alarm Support

• The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
• After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
• After the alarm message becomes a verified incident, the center shall determine the appropriate response.
• The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
• The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.

Transit Transportation Operations Data Collection

• The center shall collect real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information.