New Mexico Statewide ITS Architecture

Interfaces:

Emergency Dispatch

• The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
• The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
• The center shall relay location and incident details to the responding vehicles.
• The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
• The center shall store and maintain the emergency service responses in an action log.
• The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
• The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.

Emergency Response Management

• The center shall develop, coordinate with other agencies, and store emergency response plans.
• The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
• The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
• The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
• The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.