ITS Element: NMDOT District HELP Courtesy Patrol Dispatch

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Description: The dispatch function for the NMDOT HELP vehicles that provide courtesy patrols on the NMDOT owned and operated roadways.
Status: Existing
Stakeholder: NMDOT - New Mexico Department of Transportation
Mapping: Emergency Management
Other Emergency Management

Interfaces:

New Mexico State Radio Communications Bureau (RCB)
NM DPS District Dispatch Center
NM Motor Transport Division Response Vehicles
NMDOT District HELP Courtesy Patrol Vehicles
NMDOT Statewide Crash Information System
NMDOT Traffic Safety Division Data System
NMRoads
Regional Emergency Communications Center
Statewide Emergency Communications Network
Service Packages: AD1 - ITS Data Mart - NMDOT Traffic Safety
AD1 - ITS Data Mart - NMDOT Statewide Crash Information System
ATMS08 - Traffic Incident Management System - NMDOT (EM to EVS)
ATMS21 - Roadway Closure Management - NMDOT (2 of 2)
EM01 - Emergency Call-Taking and Dispatch - NM DPS
EM01 - Emergency Call-Taking and Dispatch - Regional PSAPs (1 of 2)
EM01 - Emergency Call-Taking and Dispatch - Statewide Emergency Communications Network (EM to Other EM)
EM02 - Emergency Routing - NM DPS / NMDOT Motor Transport
EM04 - Roadway Service Patrols - NMDOT Roadway Service Patrols
EM06 - Wide-Area Alert - Amber Alert (1 of 2)
MC04 - Weather Information Processing and Distribution - NMDOT (1 of 3)
Functional Requirements:

Service Patrol Management

  • The center shall dispatch roadway service patrol vehicles to identified incident locations.
  • The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched.
  • The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup.
  • The center shall track the location and status of service patrol vehicles.

Last updated: 10-10-12