Equipment Package: Service Patrol Management

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Description: This equipment package supports dispatch and communication with roadway service patrol vehicles that monitor roads to aid motorists, offering rapid response to minor incidents.
Included In: NYSDOT Integrated Incident Management System (IIMS)
NYSDOT Regional Traffic Operations Center (RTOC)
NYSTA Thruway Statewide Operations Center (TSOC)
Functional Requirements 1 - The center shall dispatch roadway service patrol vehicles to identified incident locations.
2 - The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched.
3 - The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup.
4 - The center shall track the location and status of service patrol vehicles.

Last updated: 12-31-08