ITS Element: Local 911 Call Centers

Description:

Represents the Public Safety Answering Points (PSAP) for the municipality and/or county. These PSAPs are centers where emergency calls are received and entered into a system database. The center then routes the information to the appropriate public safety agency for dispatch or response. The center is sometimes also the dispatch center.

Status:

Existing

Stakeholder:

Local Public Safety Agencies

Mapping:

Emergency Management

Interfaces:

CHEMTREC / CANUTEC
Commercial Vehicle Fleet Dispatch Systems
Commercial Vehicles
Local Fire/EMS Dispatch
Local Police/Sheriff Dispatch
New York State Emergency Coordination Center (SECC)
NYSDEC Regional Office
NYSDOT Statewide Information Exchange Network (IEN)
Regional BRT Operations Control Center

Market Packages:

APTS05 - Transit Security - Regional BRT
CVO10 - HAZMAT Management - NYSDOT
EM01 - Emergency Call-Taking and Dispatch - State Emergency Operations Center
EM05 - Transportation Infrastructure Protection - NYSDOT RTOCs / IEN (2 of 2)

Equipment Packages:

Center Secure Area Alarm Support
Center Secure Area Sensor Management
Center Secure Area Surveillance
Emergency Call-Taking
Emergency Commercial Vehicle Response
Emergency Dispatch
Emergency Response Management

Last updated: 12-31-08