Transit Services Roles and Responsibilities

StakeholderRole and Responsibility
CENTROProvide fixed route and demand responsive transit service for the region.
Track the location of transit vehicles.
Count the number of passengers entering and exiting a transit vehicle using sensors mounted on the vehicle and communicate the collected passenger data back to the operations center.
Track and evaluate schedule performance on all transit vehicles.
Provide operator instructions to transit vehicles in service.
Provide automated dispatch and scheduling for the fixed-route system.
Provide transit schedule and fare information to private sector traveler information systems.
Provide a demand-responsive transit plan to users/travelers via customer information systems.
Provide transit security on all transit vehicles through silent alarms and on-board video surveillance.
Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms.
Coordinate transit security incidents with local police.
Provide automated transit maintenance scheduling through automated vehicle condition.
Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
Provide transit traveler information on the agency's traveler information systems and private sector traveler information services, as well as making it available on all vehicles.
Coordinate with the local traffic operations centers for traffic signal priority.
Provide transit passenger electronic fare payment capabilities on all transit vehicles and include smart card fare coordination with other regional transit agencies.
Local Traffic ManagementProvide intersection signal priority for transit vehicles.
Local Transit OperatorsProvide transit security on all transit vehicles through silent alarms and on-board video surveillance.
Collect transit passenger information on all fixed-route vehicles.
Provide fixed route and demand responsive transit service for the region.
Provide operator instructions to transit vehicles in service.
Track and evaluate schedule performance on all transit vehicles.
Coordinate transit security incidents with local police.
Count the number of passengers entering and exiting a transit vehicle using sensors mounted on the vehicle and communicate the collected passenger data back to the operations center.
Provide a demand-responsive transit plan to users/travelers via customer information systems.
Provide automated dispatch and scheduling for the fixed-route system.
Provide transit traveler information on the agency's traveler information systems and private sector traveler information services, as well as making it available on all vehicles.
Provide transit passenger electronic fare payment capabilities on all transit vehicles and include smart card fare coordination with other regional transit agencies.
Coordinate transit schedules with other local transit agencies, particularly at transit hubs and transit connection points.
Track the location of transit vehicles.