Incident Management Roles and Responsibilities

StakeholderRole and Responsibility
Local DPWProvide maintenance resources in response to incidents on arterials.
Local Public Safety AgenciesCoordinate incident response with other public safety agencies and traffic management agencies as appropriate.
Dispatch public safety vehicles for incidents on arterials.
Coordinate operations with traffic management agencies during scheduled events.
Local Traffic ManagementProvide incident information to travelers via traffic information devices (e.g., dynamic message signs) on municipal and/or county operated roadways and through local or regional information service providers and website.
Adjust signal timing patterns in response to incidents.
Provide incident information to other traffic management and public safety agencies.
Coordinate incident response with other public safety agencies and traffic management agencies as appropriate.
Perform incident detection and verification for areas under its jurisdiction, and provide this information to traffic management agencies and other public safety agencies.
Coordinate maintenance resources in response to incidents with the county and municipal maintenance department, and the state district maintenance section.
Coordinate operations with traffic management agencies during scheduled events.
Perform network surveillance for detection and verification of incidents and send traffic/incident information and traffic images to local and county public safety agencies and emergency operation centers.
NYS PoliceCoordinate operations with traffic management agencies during scheduled events.
Coordinate incident response with other public safety agencies and traffic management agencies as appropriate.
Dispatch state public safety vehicles for incidents on state operated roadways.
NYSDOT - New York State Department of TransportationPerform network surveillance for detection and verification of incidents and send traffic/incident information and traffic images to local and county public safety agencies and emergency operation centers.
Coordinate maintenance resource response to incidents within the state's jurisdiction with local public safety agencies.
Provide incident information to other traffic management and public safety agencies.
Provide incident information to travelers via traffic information devices (e.g., dynamic message signs) on state operated roadways and through local or regional information service providers and website.
Provide maintenance resources in response to incidents on state operated roadways.
Adjust signal timing patterns in response to incidents.