ITS Element: Local EOC

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Description: This element represents county, municipal, and other local emergency operations centers that coordinate emergency response with SEMO and the NYSDOT STICC.
Status: Existing
Stakeholder: Local Public Safety Agencies
Mapping: Emergency Management

Interfaces:

CENTRO Transit Operations Center
Clarus
Local 911 Call Centers
Local DPW Dispatch
Local Fire/EMS Dispatch
Local Police/Sheriffs Dispatch
Local Traffic Control Center
Local Transit Operators Systems
National Weather Service
New York State Disaster LAN
New York State Emergency Operations Center (SEMO)
NYS Canal Infrastructure Management System
NYS Police Dispatch
NYSDOT Region 2 TOC
NYSDOT Statewide Information Exchange Network (IEN)
NYSDOT Statewide Video Exchange Network (VEN)
Private Mayday/Concierge Service Center
Private Weather Service Systems
School Bus Dispatch
Market Packages: ATMS06 - Traffic Information Dissemination - Local Cities and Counties (2 of 2)
ATMS06 - Traffic Information Dissemination - NYSDOT Region 2 (3 of 3)
ATMS07 - Regional Traffic Management - NYSDOT Statewide Video Exchange Network (VEN)
EM01 - Emergency Call-Taking and Dispatch - State Emergency Operations Center
EM01 - Emergency Call-Taking and Dispatch - NYSDOT Statewide Transportation Information Control Center (STICC) and - Statewide Information Exchange Network (IEN)
EM03 - Mayday and Alarms Support - Commercial Vehicle
EM03 - Mayday and Alarms Support - Mayday/Concierge Service Center
EM05 - Transportation Infrastructure Protection - NYSDOT Region 2 (2 of 2)
EM06 - Wide-Area Alert - Local EOC (2 of 2)
EM06 - Wide-Area Alert - Local EOC (1 of 2)
EM06 - Wide-Area Alert - New York SEMO / Local EOC / NYSDOT IEN
EM07 - Early Warning System - Local EOC (2 of 2)
EM07 - Early Warning System - Local EOC (1 of 2)
EM07 - Early Warning System - New York SEMO / Local EOC / NYSDOT IEN
EM08 - Disaster Response and Recovery - Local EOC (1 of 2)
EM08 - Disaster Response and Recovery - New York SEMO / Local EOC
EM08 - Disaster Response and Recovery - Local EOC (2 of 2)
EM08 - Disaster Response and Recovery - New York SEMO / Local EOC / NYSDOT IEN
EM09 - Evacuation and Reentry Management - New York SEMO / Local EOC / NYSDOT STICC
EM09 - Evacuation and Reentry Management - Local EOC (2 of 2)
EM09 - Evacuation and Reentry Management - Local EOC (1 of 2)
MC04 - Weather Information Processing and Distribution - NYS Canal Corporation
MC04 - Weather Information Processing and Distribution - Local Cities and Counties
MC04 - Weather Information Processing and Distribution - NYSDOT Region 2 (2 of 2)
MC06 - Winter Maintenance - Local Cities and Counties (2 of 2)
MC06 - Winter Maintenance - NYSDOT Region 2 (3 of 3)
MC08 - Work Zone Management - Local Cities and Counties
MC08 - Work Zone Management - NYSDOT Region 2 (3 of 3)
MC10 - Maintenance and Construction Activity Coordination - Local Cities and Counties
MC10 - Maintenance and Construction Activity Coordination - NYSDOT Region 2 (2 of 2)
Functional Requirements:

Emergency Response Management

  • The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
  • The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  • The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
  • The center shall develop, coordinate with other agencies, and store emergency response plans.
  • The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
  • The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  • The center shall receive event scheduling information from Event Promoters.
  • The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
  • The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers.
  • The center shall provide information to the media concerning the status of an emergency response.
  • The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
  • The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
  • The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.
  • The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.
  • The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.
  • The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.
  • The center shall retrieve information from public health systems to increase preparedness for, and implement a response to biological, chemical, radiation, and other public health emergencies.
  • The center shall manage coordinated inter-agency responses to incidents at an international border.

Emergency Environmental Monitoring

  • The center shall collect current and forecast road and weather information from weather service providers (such as the National Weather Service and value-added sector specific meteorological services).
  • The center shall collect current road and weather information from roadway maintenance operations.
  • The center shall assimilate current and forecast road conditions and surface weather information to support incident management.
  • The center shall present the current and forecast road and weather information to the emergency system operator.

Incident Command

  • The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.
  • The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
  • The center shall track and maintain resource information and action plans pertaining to the incident command.
  • The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.
  • The center shall assess the status of responding emergency vehicles as part of an incident command.

Emergency Evacuation Support

  • The center shall manage inter-agency coordination of evacuation operations, from initial planning through the evacuation process and reentry.
  • The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
  • The center shall provide an interface to the emergency system operator to enter evacuation plans and procedures and present the operator with other agencies’ plans.
  • The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.
  • The center shall request resources from transit agencies as needed to support the evacuation.
  • The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
  • The center shall provide traveler information systems with evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary and when it is safe to return.
  • The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
  • The center shall monitor the progress of the reentry process.
  • The center shall provide evacuation information to traffic, transit, maintenance and construction, and other emergency management centers as needed.

Emergency Early Warning System

  • The center shall provide the capability to correlate alerts and advisories, incident information, and security sensor and surveillance data.
  • The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to transit management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to toll administration centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to traveler information service providers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to maintenance centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to other emergency management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to commercial vehicle administration centers and roadside check facilities for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall process status information from each of the centers that have been sent the wide-area alert.
  • The center shall coordinate the broadcast of wide-area alerts and advisories with other emergency management centers.
  • The center shall receive incident information from other transportation management centers to support the early warning system.
  • The center shall present the alert and advisory information and the status of the actions taken in response to the alert by the other centers to the emergency system operator as received from other system inputs.
  • The center shall support the entry of alert and advisory information directly from the emergency system operator.

Last updated: 09-18-10