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Equipment Package: Emergency Response Management

Description: This equipment package provides the strategic emergency response capabilities and broad inter-agency interfaces that are implemented for extraordinary incidents and disasters that require response from outside the local community. It provides the functional capabilities and interfaces commonly associated with Emergency Operations Centers. This equipment package develops and stores emergency response plans and manages overall coordinated response to emergencies. It tracks the availability of resources and assists in the appropriate allocation of these resources for a particular emergency response. This equipment package provides coordination between multiple allied agencies before and during emergencies to implement emergency response plans and track progress through the incident. It provides vital communications linkages which provide real-time information to emergency response personnel in the field.
Included In: ACESP Dispatch
AMTRAK Emergency Dispatch
DRBA Police
National Park Service Management Center
New York City Joint TMC
NJ National Guard
NJ State Office of Emergency Management
NJDOT STOC
NJDOT TEOC
NJDOT TOC Central
NJDOT TOC North
NJDOT TOC South
NJSP Dispatch - Troop A, B, C
NJSP Dispatch - Troop D
NJSP Dispatch - Troop E
NJSP/NJDOT Statewide Dispatch Center
NJT Police Dispatch / Command Center
NJT Rail Operations Center Systems
NJTA Parkway Division TOC
NJTA Turnpike TOC
NJTPA Counties EOCs
NJTPA Region Public Safety Dispatch
Other States OEMs
PANYNJ PAPD 211 Communications Center Dispatch
PANYNJ PATH Operations Center
PANYNJ Port Commerce Operations Centers
Private Tow Dispatch
RIMIS IEN
SJTA TOC
SJTPO Counties EOCs
SJTPO Region Public Safety Dispatch
TRANSCOM Communications Center Servers
Processes: 5.1.1.3 - Collect Incident And Event Data
5.1.2 - Determine Coordinated Response Plan
5.1.3 - Communicate Emergency Status
5.1.4 - Manage Emergency Response
5.1.5 - Manage Emergency Service Allocation Store
5.2 - Provide Operator Interface for Emergency Data
5.3.1 - Select Response Mode
5.5 - Update Emergency Display Map Data
5.7.1 - Assess System Status For Disasters
5.7.2 - Provide Disaster Response Coordination
5.7.3 - Assess System Status For Evacuation
User Service Requirements: 2.0 - PUBLIC TRANSPORTATION MANAGEMENT
2.2 - EN-ROUTE TRANSIT INFORMATION
2.2.1 - TI shall include an Information Distribution function that disseminates information to travelers.
2.2.1.1 - Information Distribution shall include an Information Network capability.
2.2.1.1.4 - The Information Network shall provide all users with information that is from a single source in order to ensure consistency across all users.
2.3 - PERSONALIZED PUBLIC TRANSIT
2.3.4 - The PPT shall include an Information Processing function.
4.0 - COMMERCIAL VEHICLE OPERATIONS
4.5 - HAZARDOUS MATERIAL SECURITY AND INCIDENT RESPONSE
4.5.0 - ITS shall include a Hazardous Materials (HAZMAT) Security and Incident Response (HSIR) service.
4.5.2 - HSIR shall provide an Operation Focal Point (OFP) for initiating appropriate responses.
4.5.2.1 - OFP shall be capable of being implemented as either a centralized dispatch or several de-centralized dispatch units or vehicles.
4.5.2.2 - OFP shall provide the capability for existing dispatch centers to receive the calls, determine response requirements, and route distress calls to predesignated responding agencies.
4.5.2.3 - OFP shall provide the capability for operators to coordinate with other agencies and response services to include, but not be limited to, the following:
4.5.2.3(a) - State and/or local transportation officials.
4.5.2.3(b) - Police departments.
4.5.2.3(c) - Highway patrol.
4.5.2.3(e) - Emergency medical services.
4.5.2.3(f) - Environmental protection agencies.
4.5.2.3(g) - HAZMAT teams.
4.5.2.3(h) - Towing and other "courtesy" services.
4.5.3 - HSIR shall include a Communications (COMM) function.
4.5.3.1 - COMM shall provide the capability for distress signals to be sent to a focal point.
4.5.3.3 - COMM shall provide the capability for data to be sent from any location covering all areas of the contiguous United States.
4.5.3.4 - COMM shall provide the capability for linkages/interfaces with various existing networks.
4.5.4 - HSIR shall include a HAZMAT Security (HS) function.
4.5.4.2 - HS shall provide a roadside security sensitive HAZMAT security (RHS) function.
4.5.4.2.5 - RHS shall include the capability to notify traffic management agencies when unauthorized security sensitive HAZMAT activity has been detected and verified.
4.5.4.3 - HS shall include a Driver Authentication function (DA)
4.5.4.3.7 - DA shall include the capability to notify traffic management if an unauthorized driver attempts to operate the vehicle.
5.0 - EMERGENCY MANAGEMENT
5.1 - EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.1.1 - ENPS shall include a Driver and Personal Security (DPS) function.
5.1.1.1 - DPS shall include an in-vehicle manually initiated distress signal capability to provide a first-alert that an incident has occurred to include the following:
5.1.1.1(d) - Vehicle location.
5.1.1.3 - DPS shall include the capability to send an acknowledge signal to the motorist to indicate that the signal was received and help is on the way.
5.1.2 - ENPS shall include an Automated Collision Notification (ACN) function.
5.1.2.2 - When sending notification of a collision ACN shall send pertinent information about the collision including the following:
5.1.2.2(b) - Accurate vehicle location.
5.1.3 - ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas.
5.1.3.4 - RSEM shall include a Monitor Alert Levels (MAL) function.
5.1.3.4.3 - MAL shall increase system preparedness as the likelihood of an incident increases, including:
5.1.3.4.3(a) - Activating physical security systems and implementing security procedures
5.1.3.4.3(b) - Adjusting parameters of surveillance and sensor devices.
5.1.3.5 - RSEM shall include a Physical Security System (PSS) function.
5.1.3.5.2 - PSS shall allow system operators to monitor and control operation of the physical security system devices, including operator override.
5.1.3.5.3 - PSS shall provide current status of the system including readiness and activation to operators.
5.1.4 - ENPS shall include a Wide Area Alert (WAA) function to notify the public in emergency situations using ITS driver information and traveler information capabilities.
5.1.4.1 - WAA shall notify transportation operators and information providers when an emergency situation occurs that requires public notification.
5.1.4.1.1 - The WAA notification shall identify the originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert.
5.1.4.1.2 - The WAA shall provide necessary information for emergencies including, but not limited to, child abductions, severe weather watches and warnings, military activities, civil emergencies, other natural and human-caused disaster advisories, and law enforcement warnings.
5.1.4.2 - WAA shall use available dynamic message signs, highway advisory radio, in-vehicle displays, 511 and other telephone information systems, traveler information web sites, transit vehicle information systems, message display boards, and other information systems to provide the WAA information to the public.
5.1.4.2.1 - WAA shall tailor the information provided for individual driver and traveler information systems, limiting messages to short notifications for human-factors limited devices like dynamic message signs.
5.1.4.3 - WAA shall keep the WAA initiator apprised of the current status of public notification, including an accounting of the driver and traveler information resources that are being utilized.
5.1.4.4 - WAA shall notify transportation operators and information providers when public notification is no longer required.
5.1.5 - ENPS shall include a Protect Sensitive Traveler Information (PSTI) function to inhibit distribution of traveler information that is deemed to be sensitive.
5.1.5.1 - PSTI shall notify transportation operators and information providers when access to information from ITS surveillance and sensor systems must be restricted.
5.1.5.2 - The PSTI notification shall identify the geographic area, time, specific devices, and/or other information necessary to determine the traveler information that must be protected.
5.1.5.3 - PSTI shall restrict access to traveler information for the affected area until access restrictions are removed.
5.1.5.4 - PSTI shall notify transportation operators and information providers when traveler information access restrictions are removed.
5.2 - EMERGENCY VEHICLE MANAGEMENT
5.2.1 - EVM Service shall include an Emergency Vehicle Fleet Management System.
5.2.1.1 - Emergency Vehicle Fleet Management System shall maintain the availability status of relevant emergency vehicles.
5.2.1.2 - Emergency Vehicle Fleet Management System shall determine the emergency response vehicles best suited to respond to an incident.
5.2.1.3 - Emergency Vehicle Fleet Management System shall dispatch the appropriate emergency response vehicle (s) to the incident.
5.2.2 - EVM Service shall include a Route Guidance System.
5.2.2.1 - Route Guidance System shall maintain real-time information on traffic conditions in urban and rural areas, emergency response vehicle locations, and emergency response vehicle destinations.
5.2.2.2 - Route Guidance System shall advise emergency response vehicles of appropriate routes.
5.2.3 - EVM Service shall include a Signal Priority System.
5.2.3.1 - Signal Priority System shall maintain real-time information on signal timing, emergency vehicle locations and emergency vehicle routing.
5.3 - DISASTER RESPONSE AND EVACUATION
5.3.0 - ITS shall provide a Disaster Response and Evacuation (DRE) function that provides for effective, coordinated management of the surface transportation system during all types of disasters including natural disasters (hurricanes, earthquakes, floods, severe winter storms, tsunamis, etc.), terrorist acts, and other catastrophic events (e.g., nuclear power plant disasters). Two primary subservices are provided: (1) Disaster Response and (2) Evacuation Coordination. The Disaster Response Subservice provides support for planning, transportation management, resource sharing, and information coordination between transportation agencies and principal responding agencies (emergency management, public safety, and other allied agencies) to improve the effectiveness and safety of a disaster response. The Disaster Response Subservice consists of eight major functions: 1) Coordinate Response Plans, 2) Monitor Alert Levels, 3) Detect and Verify Emergency, 4) Assess Infrastructure Status, 5) Coordinate Response, 6) Critical Service Restoration, 7) Manage Area Transportation, and 8) Disaster Traveler Information. The Evacuation Coordination (EC) Subservice efficiently manages an evacuation and provides evacuees with the information they need during evacuation and subsequent reentry to the evacuated area. The Evacuation Coordination (EC) subservice includes four additional major functions: 9) Evacuation Planning Support, 10) Evacuation Traveler Information, 11) Evacuation Transportation Management, and 12) Evacuation Resource Sharing.
5.3.1 - Disaster Response shall provide a Coordinate Response Plans (CRP) function to support dissemination and coordination of emergency response plans, continuity of operations plans, and other emergency plans between agencies in preparation for a potential future disaster.
5.3.2 - Disaster Response shall provide a Monitor Alert Levels (MAL) function.
5.3.2.1 - MAL shall monitor alert levels and threat information provided by federal, state, and local agencies to include the Homeland Security Advisory System (HSAS) and related systems for terrorist alerts, the weather forecasts, watches, and warnings issued by the National Hurricane Center, other National Weather Service components and other weather service providers, and the various early warning systems operated by federal, state, and local emergency management agencies..
5.3.2.2 - MAL shall increase system preparedness as the alert level or the likelihood of a disaster increases, taking actions including:
5.3.2.2(b) - Pre-staging activities
5.3.2.2(c) - Review and update resource inventories
5.3.2.2(d) - Stage resources
5.3.2.2(e) - Assign personnel
5.3.3 - Disaster Response shall provide a Detect and Verify Emergency (DVE) function that provides initial emergency situation information to all allied agencies.
5.3.3.3 - DVE shall notify emergency management, public safety, and other allied response agencies and provide available information about the emergency situation.
5.3.3.4 - DVE shall alert transportation agencies to disasters that have been identified by other agencies
5.3.3.5 - DVE shall alert transportation agencies of safe reentry conditions following a disaster.
5.3.4 - Disaster Response shall provide an Assess Infrastructure Status (AIS) function.
5.3.4.1 - AIS shall assess the impact of the disaster on the transportation infrastructure and associated ITS systems using:
5.3.4.1(a) - Asset Management Systems
5.3.4.1(b) - Surveillance systems and sensors
5.3.4.1(c) - Built-in-test of electronic systems
5.3.4.1(d) - On-scene reports and inspections
5.3.4.1(e) - Information gathered by aerial surveillance.
5.3.4.2 - AIS shall provide an assessment of transportation infrastructure damage to transportation, emergency management, public safety, and other allied agencies.
5.3.6 - Disaster Response shall include a Critical Service Restoration function that will coordinate with allied agencies to restore critical transportation and utility services.
5.3.6.1 - Emergency construction and maintenance shall be planned, coordinated, and initiated to restore critical transportation infrastructure.
5.3.6.2 - Emergency access to right-of-way, permits, and needed equipment and resources shall be coordinated as necessary to support restoration of other critical public works.
5.3.7 - Disaster Response shall include a Coordinate Response (CR) function to coordinate the disaster response between transportation, public safety, emergency management, and other allied agencies. Information may be shared with individual agency centers, emergency operations centers, and unified command systems at the scene.
5.3.7.1 - CR shall provide information about the transportation system including:
5.3.7.1(a) - Egress and ingress routes for the scene and staging areas.
5.3.7.1(b) - Transportation system condition information including video surveillance information as appropriate
5.3.7.1(c) - Traffic management strategies in effect, including closures, detours, tolls, and HOV restrictions.
5.3.7.2 - CR shall provide Information on transportation resources and personnel that are available, en-route, or deployed at the scene. Transportation resources include construction and maintenance equipment used at the scene and transit vehicles that may be used to move emergency response personnel to and from the scene.
5.3.7.3 - CR shall receive information from emergency operations centers and other emergency management systems including:
5.3.7.3(a) - Current situation information
5.3.7.3(b) - Requests for resources
5.3.7.3(c) - Requests for transportation information, including video surveillance
5.3.7.3(d) - Requests for ingress and egress routes
5.3.7.3(e) - Requests for special traffic management strategies, including detours and closures, tolls lifted and HOV restrictions lifted.
5.3.8 - Disaster Response shall include a Disaster Traveler Information (DTI) function that will coordinate with public information offices of the principal responding agencies in providing traveler information for the disaster scene and surrounding area to include:
5.3.8(a) - Special traffic restrictions,
5.3.8(b) - Detours and closures,
5.3.8(c) - Special transit schedules,
5.3.8(d) - Traffic conditions at and around the scene.
5.3.8(e) - Special traffic allowances (HOV restrictions lifted, tolls lifted, shoulder use, reverse lane operation).
5.3.9 - Evacuation Coordination shall provide an Evacuation Planning Support (EPS) function.
5.3.9.1 - EPS shall provide archived evacuation data such as traffic flows, travel speed, vehicle occupancy, road closures, network geometry, traveler behavior, travel origins, travel destinations and evacuation traffic management strategies.
5.3.10 - Evacuation Coordination shall include an Evacuation Traveler Information (ETI) function.
5.3.10.8 - ETI shall provide road and traffic conditions on evacuation routes including:
5.3.10.8(b) - Incident information
5.3.11 - Evacuation Coordination shall provide an Evacuation Transportation Management (ETM) function to assist evacuation coordination personnel as they manage evacuation operations.
5.3.11.1 - ETM shall have a real-time data collection process to assist in the selection of evacuation strategies and to monitor the operations of the selected evacuation strategies.
5.3.11.6 - ETM shall manage incidents on evacuation routes.
5.3.11.11 - ETM shall have the capability to monitor the location and status of transit vehicles participating in evacuation operations.
5.3.12 - Evacuation Coordination shall provide a Resource Sharing (RS) Function that allows information and resource sharing between agencies involved in the evacuation including transportation, emergency management, law enforcement and other emergency service agencies.
5.3.12.1 - RS shall allow information sharing between agencies at local, state, multi-state, and federal levels, covering all jurisdictions affected by the evacuation
5.3.12.1.1 - RS shall provide information sharing capabilities among transportation agencies and between these agencies and the emergency management, public safety, and other allied response agenies.
8.0 - MAINTENANCE AND CONSTRUCTION MANAGEMENT
8.1 - MAINTENANCE AND CONSTRUCTION OPERATIONS
8.1.1 - Maintenance and Construction Operations shall provide a Maintenance Vehicle Fleet Management (MVFM) function to schedule and dispatch, monitor and track location, and monitor operational condition and maintenance requirements of public and contracted fleets of maintenance, construction, and specialized service vehicles. This function includes interactions among Traffic Managers, Supervisors, Dispatchers, Field Crews, Construction Crews, Vehicle Maintenance Crews, Equipment Maintenance Crews, Weather Services Organizations, and Information Service Providers.
8.1.1.6 - MVFM shall be capable of providing dispatchers and operators of maintenance, construction, and specialized service vehicles with information regarding potential and actual roadway problems.
8.1.1.6.1 - MVFM shall provide information to dispatchers and vehicle operators, including but not limited to:
8.1.1.6.1(b) - Incidents
8.1.4 - Maintenance and Construction Operations shall provide a Roadway Maintenance Conditions and Work Plan Dissemination (RMCWPD) function to provide Intra- and Inter-agency coordination of work plans. This function includes interactions among Traffic Managers, Supervisors, Planning Agencies, Public Safety Organizations, and Information Service Providers.
8.1.4.1 - RMCWPD shall coordinate information on planned maintenance and construction activities, including work zone information, and unplanned remediation activities, such as inclement weather responses, so that routing, scheduling, and resource allocation can be accomplished.
8.1.4.2 - RMCWP shall support inter-agency coordination of response and scheduling of resources for significant events with broad impact, like natural disasters, major incidents, and large planned or seasonal events.
8.1.4.3 - RMCWPD shall coordinate information with other transportation agencies, including but not limited to:
8.1.4.3(a) - Public Safety
8.1.4.3(b) - Emergency Medical Management

Last updated: 02-11-05