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Equipment Package: Emergency Dispatch

Description: This equipment package supports safe and efficient dispatch of emergency vehicles. It tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies (see the Emergency Call-Taking equipment package) and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
Included In: ACESP Dispatch
AMTRAK Emergency Dispatch
DRBA Police
DVRPC Region Counties EOCs
National Park Service Management Center
NJ State Office of Emergency Management
NJDEP State Parks
NJDOT STOC
NJDOT TOC Central
NJDOT TOC North
NJDOT TOC South
NJSP Dispatch - Troop A, B, C
NJSP Dispatch - Troop D
NJSP Dispatch - Troop E
NJSP/NJDOT Statewide Dispatch Center
NJT Emergency Command Center
NJT Police Dispatch / Command Center
NJT Rail Operations Center Systems
NJTA Parkway Division TOC
NJTA Turnpike TOC
NJTPA Counties EOCs
NJTPA Region Incident and Mutual Aid Network
NJTPA Region Public Safety Dispatch
Other States OEMs
PANYNJ PAPD 211 Communications Center Dispatch
PANYNJ PATH Operations Center
RIMIS IEN
SJTA TOC
SJTPO Counties EOCs
SJTPO Region Incident and Mutual Aid Network
SJTPO Region Public Safety Dispatch
TRANSCOM Communications Center Servers
Processes: 5.1.2 - Determine Coordinated Response Plan
5.1.4 - Manage Emergency Response
5.2 - Provide Operator Interface for Emergency Data
5.3.2 - Dispatch Vehicle
5.3.4 - Assess Response Status
5.3.6 - Maintain Vehicle Status
5.3.7 - Provide Emergency Vehicle Route
5.5 - Update Emergency Display Map Data
User Service Requirements: 1.6 - TRAFFIC CONTROL
1.6.0 - ITS shall include a Traffic Control (TC) function. Traffic Control provides the capability to efficiently manage the movement of traffic on streets and highways. Four functions are provided, which are, (1) Traffic Flow Optimization, (2) Traffic Surveillance, (3) Control, and (4) Provide Information. This will also include control of network signal systems with eventual integration of freeway control.
1.6.3 - TC shall include a Device Control function.
1.6.3.2 - The real-time traffic-adaptive control portion of the Device Control function shall be an area wide control to include several jurisdictions.
1.6.3.2.2 - The area wide control shall be implemented in a manner that permits the following types of vehicles to have preference over other vehicles being controlled.
1.6.3.2.2(c) - Emergency Medical Service Vehicles.
4.0 - COMMERCIAL VEHICLE OPERATIONS
4.5 - HAZARDOUS MATERIAL SECURITY AND INCIDENT RESPONSE
4.5.0 - ITS shall include a Hazardous Materials (HAZMAT) Security and Incident Response (HSIR) service.
4.5.2 - HSIR shall provide an Operation Focal Point (OFP) for initiating appropriate responses.
4.5.2.1 - OFP shall be capable of being implemented as either a centralized dispatch or several de-centralized dispatch units or vehicles.
4.5.2.2 - OFP shall provide the capability for existing dispatch centers to receive the calls, determine response requirements, and route distress calls to predesignated responding agencies.
4.5.2.3 - OFP shall provide the capability for operators to coordinate with other agencies and response services to include, but not be limited to, the following:
4.5.2.3(a) - State and/or local transportation officials.
4.5.2.3(b) - Police departments.
4.5.2.3(c) - Highway patrol.
4.5.2.3(e) - Emergency medical services.
4.5.2.3(f) - Environmental protection agencies.
4.5.2.3(g) - HAZMAT teams.
4.5.2.3(h) - Towing and other "courtesy" services.
4.5.3 - HSIR shall include a Communications (COMM) function.
4.5.3.2 - COMM shall provide the capability for relay of distress information to response units in real-time.
4.5.3.3 - COMM shall provide the capability for data to be sent from any location covering all areas of the contiguous United States.
4.5.3.4 - COMM shall provide the capability for linkages/interfaces with various existing networks.
4.5.4 - HSIR shall include a HAZMAT Security (HS) function.
4.5.4.2 - HS shall provide a roadside security sensitive HAZMAT security (RHS) function.
4.5.4.2.5 - RHS shall include the capability to notify traffic management agencies when unauthorized security sensitive HAZMAT activity has been detected and verified.
4.5.4.3 - HS shall include a Driver Authentication function (DA)
4.5.4.3.7 - DA shall include the capability to notify traffic management if an unauthorized driver attempts to operate the vehicle.
5.0 - EMERGENCY MANAGEMENT
5.1 - EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.1.1 - ENPS shall include a Driver and Personal Security (DPS) function.
5.1.1.1 - DPS shall include an in-vehicle manually initiated distress signal capability to provide a first-alert that an incident has occurred to include the following:
5.1.1.1(d) - Vehicle location.
5.1.1.3 - DPS shall include the capability to send an acknowledge signal to the motorist to indicate that the signal was received and help is on the way.
5.1.2 - ENPS shall include an Automated Collision Notification (ACN) function.
5.1.2.2 - When sending notification of a collision ACN shall send pertinent information about the collision including the following:
5.1.2.2(b) - Accurate vehicle location.
5.1.3 - ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas.
5.1.3.4 - RSEM shall include a Monitor Alert Levels (MAL) function.
5.1.3.4.3 - MAL shall increase system preparedness as the likelihood of an incident increases, including:
5.1.3.4.3(a) - Activating physical security systems and implementing security procedures
5.1.3.4.3(b) - Adjusting parameters of surveillance and sensor devices.
5.1.3.5 - RSEM shall include a Physical Security System (PSS) function.
5.1.3.5.2 - PSS shall allow system operators to monitor and control operation of the physical security system devices, including operator override.
5.1.3.5.3 - PSS shall provide current status of the system including readiness and activation to operators.
5.1.4 - ENPS shall include a Wide Area Alert (WAA) function to notify the public in emergency situations using ITS driver information and traveler information capabilities.
5.1.4.1 - WAA shall notify transportation operators and information providers when an emergency situation occurs that requires public notification.
5.1.4.1.1 - The WAA notification shall identify the originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert.
5.1.5 - ENPS shall include a Protect Sensitive Traveler Information (PSTI) function to inhibit distribution of traveler information that is deemed to be sensitive.
5.1.5.2 - The PSTI notification shall identify the geographic area, time, specific devices, and/or other information necessary to determine the traveler information that must be protected.
5.2 - EMERGENCY VEHICLE MANAGEMENT
5.2.0 - ITS shall include an Emergency Vehicle Management (EVM) Service.
5.2.1 - EVM Service shall include an Emergency Vehicle Fleet Management System.
5.2.1.1 - Emergency Vehicle Fleet Management System shall maintain the availability status of relevant emergency vehicles.
5.2.1.2 - Emergency Vehicle Fleet Management System shall determine the emergency response vehicles best suited to respond to an incident.
5.2.1.3 - Emergency Vehicle Fleet Management System shall dispatch the appropriate emergency response vehicle (s) to the incident.
5.2.2 - EVM Service shall include a Route Guidance System.
5.2.2.1 - Route Guidance System shall maintain real-time information on traffic conditions in urban and rural areas, emergency response vehicle locations, and emergency response vehicle destinations.
5.2.2.2 - Route Guidance System shall advise emergency response vehicles of appropriate routes.
5.2.3 - EVM Service shall include a Signal Priority System.
5.2.3.1 - Signal Priority System shall maintain real-time information on signal timing, emergency vehicle locations and emergency vehicle routing.
5.3 - DISASTER RESPONSE AND EVACUATION
5.3.0 - ITS shall provide a Disaster Response and Evacuation (DRE) function that provides for effective, coordinated management of the surface transportation system during all types of disasters including natural disasters (hurricanes, earthquakes, floods, severe winter storms, tsunamis, etc.), terrorist acts, and other catastrophic events (e.g., nuclear power plant disasters). Two primary subservices are provided: (1) Disaster Response and (2) Evacuation Coordination. The Disaster Response Subservice provides support for planning, transportation management, resource sharing, and information coordination between transportation agencies and principal responding agencies (emergency management, public safety, and other allied agencies) to improve the effectiveness and safety of a disaster response. The Disaster Response Subservice consists of eight major functions: 1) Coordinate Response Plans, 2) Monitor Alert Levels, 3) Detect and Verify Emergency, 4) Assess Infrastructure Status, 5) Coordinate Response, 6) Critical Service Restoration, 7) Manage Area Transportation, and 8) Disaster Traveler Information. The Evacuation Coordination (EC) Subservice efficiently manages an evacuation and provides evacuees with the information they need during evacuation and subsequent reentry to the evacuated area. The Evacuation Coordination (EC) subservice includes four additional major functions: 9) Evacuation Planning Support, 10) Evacuation Traveler Information, 11) Evacuation Transportation Management, and 12) Evacuation Resource Sharing.
5.3.2 - Disaster Response shall provide a Monitor Alert Levels (MAL) function.
5.3.2.2 - MAL shall increase system preparedness as the alert level or the likelihood of a disaster increases, taking actions including:
5.3.2.2(b) - Pre-staging activities
5.3.2.2(d) - Stage resources
5.3.2.2(e) - Assign personnel
8.0 - MAINTENANCE AND CONSTRUCTION MANAGEMENT
8.1 - MAINTENANCE AND CONSTRUCTION OPERATIONS
8.1.1 - Maintenance and Construction Operations shall provide a Maintenance Vehicle Fleet Management (MVFM) function to schedule and dispatch, monitor and track location, and monitor operational condition and maintenance requirements of public and contracted fleets of maintenance, construction, and specialized service vehicles. This function includes interactions among Traffic Managers, Supervisors, Dispatchers, Field Crews, Construction Crews, Vehicle Maintenance Crews, Equipment Maintenance Crews, Weather Services Organizations, and Information Service Providers.
8.1.1.1 - MVFM shall be capable of monitoring and tracking the locations of public and contracted fleets of maintenance, construction, and specialized service vehicles to provide current location and status information.
8.1.1.1.1 - MVFM shall be capable of monitoring and tracking the locations of fleets of maintenance, construction, and specialized service vehicles, including but not limited to:
8.1.1.1.1(e) - Roadway service patrols
8.1.1.6 - MVFM shall be capable of providing dispatchers and operators of maintenance, construction, and specialized service vehicles with information regarding potential and actual roadway problems.
8.1.1.6.1 - MVFM shall provide information to dispatchers and vehicle operators, including but not limited to:
8.1.1.6.1(b) - Incidents
8.1.4 - Maintenance and Construction Operations shall provide a Roadway Maintenance Conditions and Work Plan Dissemination (RMCWPD) function to provide Intra- and Inter-agency coordination of work plans. This function includes interactions among Traffic Managers, Supervisors, Planning Agencies, Public Safety Organizations, and Information Service Providers.
8.1.4.1 - RMCWPD shall coordinate information on planned maintenance and construction activities, including work zone information, and unplanned remediation activities, such as inclement weather responses, so that routing, scheduling, and resource allocation can be accomplished.
8.1.4.2 - RMCWP shall support inter-agency coordination of response and scheduling of resources for significant events with broad impact, like natural disasters, major incidents, and large planned or seasonal events.
8.1.4.3 - RMCWPD shall coordinate information with other transportation agencies, including but not limited to:
8.1.4.3(a) - Public Safety
8.1.4.3(b) - Emergency Medical Management

Last updated: 02-11-05