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Equipment Package: Mayday Support

Description: This equipment package receives Mayday messages and security alarms, determines an appropriate response, and either uses internal resources or contacts a local agency to provide that response. The nature of the emergency is determined based on the information in the mayday or alarm message as well as other inputs. This package effectively serves as an interface between automated mobile mayday systems and alarm systems and the local public safety answering point for messages which require a public safety response. This equipment package represents the general security services provided by telematics service providers as well as more specific services that focus on commercial vehicle safety and security.
Included In: NJSP/NJDOT Statewide Dispatch Center
NJT Police Dispatch / Command Center
NJT Rail Operations Center Systems
NJTPA Region Public Safety Dispatch
Other States Public Safety Department
PANYNJ PAPD 211 Communications Center Dispatch
PANYNJ Port Commerce Operations Centers
PANYNJ TB/T Tunnels/Bridges Communications Desk/Operations Center
SJTPO Region Public Safety Dispatch
Processes: 5.1.2 - Determine Coordinated Response Plan
5.1.3 - Communicate Emergency Status
5.1.6 - Process Mayday Messages
5.2 - Provide Operator Interface for Emergency Data
User Service Requirements: 4.0 - COMMERCIAL VEHICLE OPERATIONS
4.5 - HAZARDOUS MATERIAL SECURITY AND INCIDENT RESPONSE
4.5.4 - HSIR shall include a HAZMAT Security (HS) function.
4.5.4.2 - HS shall provide a roadside security sensitive HAZMAT security (RHS) function.
4.5.4.2.5 - RHS shall include the capability to notify traffic management agencies when unauthorized security sensitive HAZMAT activity has been detected and verified.
4.5.4.3 - HS shall include a Driver Authentication function (DA)
4.5.4.3.7 - DA shall include the capability to notify traffic management if an unauthorized driver attempts to operate the vehicle.
5.0 - EMERGENCY MANAGEMENT
5.1 - EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.1.0 - ITS shall include an Emergency Notification and Personal Security (ENPS) function that provides for automated notification when travelers are involved in an incident and security in remote areas frequented by travelers and of critical transportation infrastructure.
5.1.1 - ENPS shall include a Driver and Personal Security (DPS) function.
5.1.1.1 - DPS shall include an in-vehicle manually initiated distress signal capability to provide a first-alert that an incident has occurred to include the following:
5.1.1.1(a) - Medical services required.
5.1.1.1(b) - Minor property damage only crashes.
5.1.1.1(c) - Breakdowns.
5.1.1.1(d) - Vehicle location.
5.1.1.1(e) - Vehicle identification.
5.1.1.2 - DPS shall include the capability to cancel a previously issued manual request for help.
5.1.1.3 - DPS shall include the capability to send an acknowledge signal to the motorist to indicate that the signal was received and help is on the way.
5.1.1.4 - DPS shall include the capability for in-vehicle sensors to automatically detect vehicle problems and in certain cases, automatically send the appropriate distress signal.
5.1.2 - ENPS shall include an Automated Collision Notification (ACN) function.
5.1.2.1 - ACN shall provide the capability to automatically identify that a collision has occurred.
5.1.2.1.1 - ACN shall provide the capability to instantly transmit information about the occurrence of a collision.
5.1.2.1.2 - The ACN crash sensors shall include the capability to provide information about the extent of crash damage.
5.1.2.2 - When sending notification of a collision ACN shall send pertinent information about the collision including the following:
5.1.2.2(a) - That vehicle has been in a collision.
5.1.2.2(b) - Accurate vehicle location.
5.1.2.2(c) - Severity of collision and/or injuries.
5.1.3 - ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas.
5.1.3.4 - RSEM shall include a Monitor Alert Levels (MAL) function.
5.1.3.4.3 - MAL shall increase system preparedness as the likelihood of an incident increases, including:
5.1.3.4.3(a) - Activating physical security systems and implementing security procedures
5.1.3.4.3(b) - Adjusting parameters of surveillance and sensor devices.
5.1.3.5 - RSEM shall include a Physical Security System (PSS) function.
5.1.3.5.2 - PSS shall allow system operators to monitor and control operation of the physical security system devices, including operator override.
5.1.3.5.3 - PSS shall provide current status of the system including readiness and activation to operators.
5.1.4.2 - WAA shall use available dynamic message signs, highway advisory radio, in-vehicle displays, 511 and other telephone information systems, traveler information web sites, transit vehicle information systems, message display boards, and other information systems to provide the WAA information to the public.
5.1.4.2.1 - WAA shall tailor the information provided for individual driver and traveler information systems, limiting messages to short notifications for human-factors limited devices like dynamic message signs.
5.1.4.3 - WAA shall keep the WAA initiator apprised of the current status of public notification, including an accounting of the driver and traveler information resources that are being utilized.
5.1.4.4 - WAA shall notify transportation operators and information providers when public notification is no longer required.
5.1.5 - ENPS shall include a Protect Sensitive Traveler Information (PSTI) function to inhibit distribution of traveler information that is deemed to be sensitive.
5.1.5.1 - PSTI shall notify transportation operators and information providers when access to information from ITS surveillance and sensor systems must be restricted.
5.1.5.2 - The PSTI notification shall identify the geographic area, time, specific devices, and/or other information necessary to determine the traveler information that must be protected.
5.1.5.3 - PSTI shall restrict access to traveler information for the affected area until access restrictions are removed.
5.1.5.4 - PSTI shall notify transportation operators and information providers when traveler information access restrictions are removed.
5.2 - EMERGENCY VEHICLE MANAGEMENT
5.3 - DISASTER RESPONSE AND EVACUATION
5.3.0 - ITS shall provide a Disaster Response and Evacuation (DRE) function that provides for effective, coordinated management of the surface transportation system during all types of disasters including natural disasters (hurricanes, earthquakes, floods, severe winter storms, tsunamis, etc.), terrorist acts, and other catastrophic events (e.g., nuclear power plant disasters). Two primary subservices are provided: (1) Disaster Response and (2) Evacuation Coordination. The Disaster Response Subservice provides support for planning, transportation management, resource sharing, and information coordination between transportation agencies and principal responding agencies (emergency management, public safety, and other allied agencies) to improve the effectiveness and safety of a disaster response. The Disaster Response Subservice consists of eight major functions: 1) Coordinate Response Plans, 2) Monitor Alert Levels, 3) Detect and Verify Emergency, 4) Assess Infrastructure Status, 5) Coordinate Response, 6) Critical Service Restoration, 7) Manage Area Transportation, and 8) Disaster Traveler Information. The Evacuation Coordination (EC) Subservice efficiently manages an evacuation and provides evacuees with the information they need during evacuation and subsequent reentry to the evacuated area. The Evacuation Coordination (EC) subservice includes four additional major functions: 9) Evacuation Planning Support, 10) Evacuation Traveler Information, 11) Evacuation Transportation Management, and 12) Evacuation Resource Sharing.
5.3.2 - Disaster Response shall provide a Monitor Alert Levels (MAL) function.
5.3.2.2 - MAL shall increase system preparedness as the alert level or the likelihood of a disaster increases, taking actions including:
5.3.8 - Disaster Response shall include a Disaster Traveler Information (DTI) function that will coordinate with public information offices of the principal responding agencies in providing traveler information for the disaster scene and surrounding area to include:
5.3.8(a) - Special traffic restrictions,
5.3.8(b) - Detours and closures,
5.3.8(c) - Special transit schedules,
5.3.8(d) - Traffic conditions at and around the scene.
5.3.8(e) - Special traffic allowances (HOV restrictions lifted, tolls lifted, shoulder use, reverse lane operation).
5.3.10 - Evacuation Coordination shall include an Evacuation Traveler Information (ETI) function.
5.3.10.8 - ETI shall provide road and traffic conditions on evacuation routes including:
5.3.10.8(b) - Incident information
5.3.11 - Evacuation Coordination shall provide an Evacuation Transportation Management (ETM) function to assist evacuation coordination personnel as they manage evacuation operations.
5.3.11.6 - ETM shall manage incidents on evacuation routes.
8.0 - MAINTENANCE AND CONSTRUCTION MANAGEMENT
8.1 - MAINTENANCE AND CONSTRUCTION OPERATIONS
8.1.4 - Maintenance and Construction Operations shall provide a Roadway Maintenance Conditions and Work Plan Dissemination (RMCWPD) function to provide Intra- and Inter-agency coordination of work plans. This function includes interactions among Traffic Managers, Supervisors, Planning Agencies, Public Safety Organizations, and Information Service Providers.
8.1.4.3 - RMCWPD shall coordinate information with other transportation agencies, including but not limited to:
8.1.4.3(a) - Public Safety
8.1.4.3(b) - Emergency Medical Management

Last updated: 02-11-05