NJTPA Regional ITS Architecture


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ITS Element: NJT Corporate Customer Information Center Systems

Description: Includes interactive voice response telephone systems, agency interactive websites, and agency kiosks. Provides transit information such as real-time transit schedules, fare information, route diversions, and transit incidents.
Status: Existing
Stakeholder: NJ TRANSIT Customer Service
Mapping: Information Service Provider
Transit Management

Interfaces:

National Airline Information Centers
National Park Service Management Center
Newark Pennsylvania Station Control Center
NJDEP State Parks
NJDOT TOC Central
NJDOT TOC North
NJT Access Link Dispatch
NJT Bus Operations North
NJT Corporate Customer Information / Display Systems
NJT LRT - Hudson-Bergen Operations Center
NJT LRT - Newark City Subway Operations Center
NJT Rail Operations Center Systems
NJTA Parkway Division TOC
NJTA Turnpike TOC
NJTPA Counties TOCs
NJTPA Counties/Municipalities Transit Systems
NJTPA Municipalities TOCs
NJTPA Region TMA Systems
Private Demand Response Operators Central Systems
Private Ferry Operators Systems
Private Fixed-Route Transit Bus/Shuttle Operators
Private ISPs
Regional Airline Operations
Regional Airport Operations
RIMIS IEN
TRANSCOM Communications Center Servers
Travelers Vehicles

Market Packages:

APTS2 - Transit Fixed-Route Operations
APTS2 - Transit Fixed-Route Operations
APTS2 - Transit Fixed-Route Operations
APTS5 - Transit Security
APTS5 - Transit Security
APTS5 - Transit Security
APTS5 - Transit Security
APTS8 - Transit Traveler Information
APTS8 - Transit Traveler Information
APTS8 - Transit Traveler Information
APTS8 - Transit Traveler Information
APTS8 - Transit Traveler Information
ATMS16 - Parking Facility Management
ATMS16 - Parking Facility Management
Equipment Packages: Interactive Infrastructure Information
Transit Center Fixed-Route Operations
Transit Center Information Services

Last updated: 02-11-05