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Scroll down to view the service package description, list of elements, responsible agencies (stakeholders), candidate functional areas and requirements, and flows on this diagram.


Service Package Description

This service package uses ITS driver and traveler information systems to alert the public in emergency situations such as child abductions, severe weather events, civil emergencies, and other situations that pose a threat to life and property. The alert includes information and instructions for transportation system operators and the traveling public, improving public safety and enlisting the public’s help in some scenarios. The ITS technologies will supplement and support other emergency and homeland security alert systems such as the Emergency Alert System (EAS). When an emergency situation is reported and verified and the terms and conditions for system activation are satisfied, a designated agency broadcasts emergency information to traffic agencies, transit agencies, information service providers, toll operators, and others that operate ITS systems. The ITS systems, in turn, provide the alert information to transportation system operators and the traveling public using ITS technologies such as dynamic message signs, highway advisory radios, in-vehicle displays, transit displays, 511 traveler information systems, and traveler information web sites.

List of Elements on this Diagram
Click on Element Name to go to Element Detail Page.

Element Name Stakeholder
City of Avondale TMC City of Avondale
City of Chandler TMC City of Chandler
City of Glendale TMC City of Glendale
City of Goodyear TMC City of Goodyear
City of Mesa TMC City of Mesa
City of Peoria TMC City of Peoria
City of Phoenix TMC City of Phoenix
City of Scottsdale TMC City of Scottsdale
City of Surprise TMC City of Surprise
City of Tempe TMC City of Tempe
Town of Gilbert TMC Town of Gilbert
Town of Queen Creek TMC Town of Queen Creek
Local EOCs Local Cities and Municipalities
Local Dial-A-Ride Transit Dispatches Local Cities and Municipalities
Local Transit Providers Dispatch Local Transit Providers
METRO Light Rail OCC Valley Metro
Valley Metro OCC Valley Metro


List of Stakeholder Elements and Roles on this Diagram
Click on Element Name to go to Page with Element Details.
Click on Functional Area/Role to go to Page with Candidate Functional Requirements.

Stakeholder Element Name Functional Area/Role Functional Area Description
City of Avondale City of Avondale TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Avondale City of Avondale TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Chandler City of Chandler TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Chandler City of Chandler TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Glendale City of Glendale TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Glendale City of Glendale TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Goodyear City of Goodyear TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Goodyear City of Goodyear TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Mesa City of Mesa TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Mesa City of Mesa TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Peoria City of Peoria TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Peoria City of Peoria TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Peoria City of Peoria TMC Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
City of Phoenix City of Phoenix TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Phoenix City of Phoenix TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Scottsdale City of Scottsdale TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Scottsdale City of Scottsdale TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Surprise City of Surprise TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
City of Surprise City of Surprise TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Tempe City of Tempe TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
City of Tempe City of Tempe TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
Local Cities and Municipalities Local Dial-A-Ride Transit Dispatches Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Local Cities and Municipalities Local Dial-A-Ride Transit Dispatches Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Local Cities and Municipalities Local EOCs Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Local Transit Providers Local Transit Providers Dispatch Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Local Transit Providers Local Transit Providers Dispatch Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Town of Gilbert Town of Gilbert TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
Town of Gilbert Town of Gilbert TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
Town of Queen Creek Town of Queen Creek TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
Town of Queen Creek Town of Queen Creek TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
Valley Metro METRO Light Rail OCC Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Valley Metro METRO Light Rail OCC Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Valley Metro METRO Light Rail OCC Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Valley Metro Valley Metro OCC Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Valley Metro Valley Metro OCC Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Valley Metro Valley Metro OCC Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.


List of Flows on this Diagram
Click on Architecture Flow to go to Page with Applicable ITS Standards.

Source Element Architecture Flow Destination Element
Local EOCs alert notification City of Peoria TMC
Local EOCs alert notification City of Glendale TMC
Local EOCs alert notification City of Phoenix TMC
Local EOCs alert notification Local Dial-A-Ride Transit Dispatches
Local EOCs alert notification City of Chandler TMC
Local EOCs alert notification Town of Gilbert TMC
Local EOCs alert notification City of Mesa TMC
Local EOCs alert notification City of Scottsdale TMC
Local EOCs alert notification City of Tempe TMC
Local EOCs alert notification Valley Metro OCC
Local EOCs alert notification Local Transit Providers Dispatch
City of Goodyear TMC alert status Local EOCs
City of Mesa TMC alert status Local EOCs
City of Avondale TMC alert status Local EOCs
City of Tempe TMC alert status Local EOCs
City of Glendale TMC alert status Local EOCs
City of Peoria TMC alert status Local EOCs
City of Phoenix TMC alert status Local EOCs
City of Scottsdale TMC alert status Local EOCs
City of Surprise TMC alert status Local EOCs
City of Chandler TMC alert status Local EOCs
Town of Gilbert TMC alert status Local EOCs
Town of Queen Creek TMC alert status Local EOCs
Local Transit Providers Dispatch alert status Local EOCs
Local Dial-A-Ride Transit Dispatches alert status Local EOCs
Valley Metro OCC alert status Local EOCs
METRO Light Rail OCC alert status Local EOCs
Local EOCs alert notification METRO Light Rail OCC
Local EOCs alert notification City of Surprise TMC
Local EOCs alert notification City of Avondale TMC
Local EOCs alert notification City of Goodyear TMC
Local EOCs alert notification Town of Queen Creek TMC

Last updated: 06-24-13