All Service Packages
Service Packages by Stakeholder
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(ATMS08-10) |
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Scroll down to view the service package description, list of elements, responsible agencies (stakeholders), candidate functional areas and requirements, and flows on this diagram. |
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Service Package Description |
| This service package manages both unexpected incidents and planned events so that the impact to the transportation network and traveler safety is minimized. The service package includes incident detection capabilities through roadside surveillance devices (e.g. CCTV) and through regional coordination with other traffic management, maintenance and construction management and emergency management centers as well as rail operations and event promoters. Information from these diverse sources is collected and correlated by this service package to detect and verify incidents and implement an appropriate response. This service package supports traffic operations personnel in developing an appropriate response in coordination with emergency management, maintenance and construction management, and other incident response personnel to confirmed incidents. The response may include traffic control strategy modifications or resource coordination between center subsystems. Incident response also includes presentation of information to affected travelers using the Traffic Information Dissemination service package and dissemination of incident information to travelers through the Broadcast Traveler Information or Interactive Traveler Information service packages. The roadside equipment used to detect and verify incidents also allows the operator to monitor incident status as the response unfolds. The coordination with emergency management might be through a CAD system or through other communication with emergency field personnel. The coordination can also extend to tow trucks and other allied response agencies and field service personnel. |
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List of Elements on this Diagram |
| Element Name | Stakeholder |
|---|---|
| Local Public Works Divisions | Local Cities and Municipalities |
| Local City and Municipal TMC | Local Cities and Municipalities |
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List of Stakeholder Elements and Roles on this Diagram |
| Stakeholder | Element Name | Functional Area/Role | Functional Area Description |
|---|---|---|---|
| Local Cities and Municipalities | Local City and Municipal TMC | TMC Incident Detection | This equipment package identifies and reports incidents to Traffic Operations Personnel. It remotely monitors and controls traffic sensor and surveillance systems that support incident detection and verification. It analyzes and reduces the collected sensor and surveillance data, external alerting and advisory and incident reporting systems, anticipated demand information from intermodal freight depots, border crossings, special event information, and identifies and reports incidents and hazardous conditions |
| Local Cities and Municipalities | Local City and Municipal TMC | TMC Incident Dispatch Coordination/Communication | This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times. |
| Local Cities and Municipalities | Local Public Works Divisions | MCM Incident Management | This equipment package supports maintenance and construction participation in coordinated incident response. Incident notifications are shared, incident response resources are managed, and the overall incident situation and incident response status is coordinated among allied response organizations. |
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List of Flows on this Diagram |