All Service Packages Service Packages by Stakeholder Send Your Comments (ATIS02-1)

Scroll down to view the service package description, list of elements, responsible agencies (stakeholders), candidate functional areas and requirements, and flows on this diagram.

Service Package Description

This service package provides tailored information in response to a traveler request. Both real-time interactive request/response systems and information systems that "push" a tailored stream of information to the traveler based on a submitted profile are supported. The traveler can obtain current information regarding traffic conditions, roadway maintenance and construction, transit services, ride share/ride match, parking management, detours and pricing information. Although the Internet is the predominate network used for traveler information dissemination, a range of two-way wide-area wireless and fixed-point to fixed-point communications systems may be used to support the required data communications between the traveler and Information Service Provider. A variety of interactive devices may be used by the traveler to access information prior to a trip or en route including phone via a 511-like portal and web pages via kiosk, personal digital assistant, personal computer, and a variety of in-vehicle devices. This service package also allows value-added resellers to collect transportation information that can be aggregated and be available to their personal devices or remote traveler systems to better inform their customers of transportation conditions. Successful deployment of this service package relies on availability of real-time transportation data from roadway instrumentation, transit, probe vehicles or other means. A traveler may also input personal preferences and identification information via a “traveler card” that can convey information to the system about the traveler as well as receive updates from the system so the card can be updated over time.

List of Elements on this Diagram
Click on Element Name to go to Element Detail Page.

Element Name Stakeholder

ADOT HCRS Arizona Department of Transportation

Personal Information Devices Travelers

ADOT 511 IVR Arizona Department of Transportation

Element Name	Stakeholder
ADOT HCRS	Arizona Department of Transportation
Personal Information Devices	Travelers
ADOT 511 IVR	Arizona Department of Transportation

List of Stakeholder Elements and Roles on this Diagram
Click on Element Name to go to Page with Element Details.
Click on Functional Area/Role to go to Page with Candidate Functional Requirements.

Stakeholder Element Name Functional Area/Role Functional Area Description

Arizona Department of Transportation ADOT 511 IVR Interactive Infrastructure Information This equipment package disseminates personalized traveler information including traffic and road conditions, transit information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive equipment package. The interactive service offered by this equipment package is available to the Vehicle, Remote Traveler Support, and Personal Information Access subsystems.
Arizona Department of Transportation ADOT 511 IVR Traveler Telephone Information This equipment package services voice-based traveler requests for information that supports traveler telephone information systems like 511. The equipment package takes requests for traveler information, which could be voice-formatted traveler requests, dual-tone multi-frequency (DTMF)-based requests, or a simple traveler information request, and returns the requested traveler information in the proper format. In addition to servicing requests for traveler information, this equipment package also collects and forwards alerts and advisories to traveler telephone information systems.
Arizona Department of Transportation ADOT 511 IVR ISP Traveler Data Collection This equipment package collects traveler-related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that deliver traveler information. A broad range of traveler-related data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. This equipment package also shares data with other information service providers.
Arizona Department of Transportation ADOT HCRS Interactive Infrastructure Information This equipment package disseminates personalized traveler information including traffic and road conditions, transit information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive equipment package. The interactive service offered by this equipment package is available to the Vehicle, Remote Traveler Support, and Personal Information Access subsystems.
Arizona Department of Transportation ADOT HCRS ISP Traveler Data Collection This equipment package collects traveler-related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that deliver traveler information. A broad range of traveler-related data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. This equipment package also shares data with other information service providers.
Travelers Personal Information Devices Personal Interactive Information Reception This equipment package provides traffic information, road conditions, transit information, yellow pages (traveler services) information, special event information, and other traveler information that is specifically tailored based on the traveler's request and/or previously submitted traveler profile information. The interactive traveler information capability is provided by personal devices including personal computers and personal portable devices such as personal digital assistants (PDAs).

Stakeholder	Element Name	Functional Area/Role	Functional Area Description
Arizona Department of Transportation	ADOT 511 IVR	Interactive Infrastructure Information	This equipment package disseminates personalized traveler information including traffic and road conditions, transit information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive equipment package. The interactive service offered by this equipment package is available to the Vehicle, Remote Traveler Support, and Personal Information Access subsystems.
Arizona Department of Transportation	ADOT 511 IVR	Traveler Telephone Information	This equipment package services voice-based traveler requests for information that supports traveler telephone information systems like 511. The equipment package takes requests for traveler information, which could be voice-formatted traveler requests, dual-tone multi-frequency (DTMF)-based requests, or a simple traveler information request, and returns the requested traveler information in the proper format. In addition to servicing requests for traveler information, this equipment package also collects and forwards alerts and advisories to traveler telephone information systems.
Arizona Department of Transportation	ADOT 511 IVR	ISP Traveler Data Collection	This equipment package collects traveler-related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that deliver traveler information. A broad range of traveler-related data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. This equipment package also shares data with other information service providers.
Arizona Department of Transportation	ADOT HCRS	Interactive Infrastructure Information	This equipment package disseminates personalized traveler information including traffic and road conditions, transit information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive equipment package. The interactive service offered by this equipment package is available to the Vehicle, Remote Traveler Support, and Personal Information Access subsystems.
Arizona Department of Transportation	ADOT HCRS	ISP Traveler Data Collection	This equipment package collects traveler-related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that deliver traveler information. A broad range of traveler-related data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. This equipment package also shares data with other information service providers.
Travelers	Personal Information Devices	Personal Interactive Information Reception	This equipment package provides traffic information, road conditions, transit information, yellow pages (traveler services) information, special event information, and other traveler information that is specifically tailored based on the traveler's request and/or previously submitted traveler profile information. The interactive traveler information capability is provided by personal devices including personal computers and personal portable devices such as personal digital assistants (PDAs).

List of Flows on this Diagram
Click on Architecture Flow to go to Page with Applicable ITS Standards.

Source Element Architecture Flow Destination Element

ADOT 511 IVR road network conditions ADOT HCRS

ADOT 511 IVR incident information ADOT HCRS

ADOT 511 IVR interactive traveler information Personal Information Devices

Personal Information Devices traveler profile ADOT 511 IVR

ADOT HCRS road network conditions ADOT 511 IVR

ADOT HCRS incident information ADOT 511 IVR

Personal Information Devices traveler request ADOT 511 IVR

Last updated: 06-24-13