Center Secure Area Alarm Support Functional Area
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Description
Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.
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Functional Requirements
ID | Requirement |
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1 | The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities). |
2 | The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator. |
3 | After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender. |
4 | After the alarm message becomes a verified incident, the center shall determine the appropriate response. |
5 | The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary. |
6 | The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel. |