Other Transit Dispatch - Transit Management Functionality
Subsystem Description
The Transit Management Subsystem (TRMS) manages transit vehicle fleets and coordinates with other modes and transportation services. It provides operations, maintenance, customer information, planning and management functions for the transit property. It spans distinct central dispatch and garage management systems and supports the spectrum of fixed route, flexible route, paratransit services, transit rail, and bus rapid transit (BRT) service. The subsystem's interfaces allow for communication between transit departments and with other operating entities such as emergency response services and traffic management systems. This subsystem receives special event and real-time incident data from the traffic management subsystem. It provides current transit operations data to other center subsystems. It interfaces with the Emergency Management Subsystem to allow coordinated use of transit vehicles to facilitate response to major emergencies or evacuations. The Transit Management Subsystem collects and stores accurate ridership levels and implements fare structures for use in electronic fare collection. It collects operational and maintenance data from transit vehicles, manages vehicle service histories, and assigns vehicle operators and maintenance personnel to vehicles and routes. The Transit Management Subsystem also provides the capability for automated planning and scheduling of public transit operations. The scheduling capability includes schedule writing, block building and runcutting. The subsystem furnishes travelers with real-time travel information, continuously updated schedules, schedule adherence information, transfer options, and transit routes and fares. In addition, the subsystem supports transit security features. This includes monitoring silent alarms, both passenger and operator initiated, on-board transit vehicles. It also includes the capability to support transit vehicle operator authentication and the capability to remotely disable a transit vehicle. The subsystem includes the capability to monitor for a transit vehicle being off the assigned route. The subsystem also includes the capability to alert operators and police to potential incidents identified by these security features.
Functional Area: Transit Center Fare Management
Management of fare collection at the center - includes setting and distributing fare information, central processing of fares for transit as well as other ITS services, links to financial institutions and enforcement agencies.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall manage the actual value of transit fares for each segment of each regular transit route, including the transmission of the information to transit vehicles and transit stops or stations. | Planned |
| 3 | The center shall process the financial requests from the transit vehicles or roadside and manage an interface to a Financial Institution. | Planned |
| 4 | The center shall support the payment of transit fare transactions using data provided by the traveler cards / payment instruments. | Planned |
| 6 | The center shall process requests for transit fares to be paid in advance. | Planned |
| 11 | The center shall exchange fare and load information with other transit management centers, including potential Centralized Payments facilities. | Planned |
| 12 | The center shall provide transit fare information to other centers, including traveler information providers upon request. | Planned |
Functional Area: Transit Center Fixed-Route Operations
Management of fixed route transit operations. Planning, scheduling, and dispatch associated with fixed and flexible route transit services. Updates customer service operator systems, and provides current vehicle schedule adherence and optimum scenarios for schedule adjustment.
| ID | Requirement | Status |
|---|---|---|
| 3 | The center shall be able to generate special routes and schedules to support an incident, disaster, evacuation, or other emergency. | Planned |
| 4 | The center shall dispatch fixed route or flexible route transit vehicles | Planned |
| 9 | The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc. | Planned |
Functional Area: Transit Center Information Services
Provide interactive traveler information to travelers (on-board transit vehicles, at stops/stations, using personal devices), traveler information service providers, media, and other transit organizations. Includes routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall provide travelers using public transportation with traffic and advisory information upon request. Such information may include transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, and special events. | Planned |
| 4 | The center shall provide transit service information to traveler information service providers including routes, schedules, schedule adherence, and fare information as well as transit service information during evacuation. | Planned |
| 6 | The center shall broadcast transit advisory data, including alerts and advisories pertaining to major emergencies, or man made disasters. | Planned |
Functional Area: Transit Center Multi-Modal Coordination
Coordinate schedules with other agencies and modes, including transit transfer cluster and transfer point information.
| ID | Requirement | Status |
|---|---|---|
| 2 | The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently. | Planned |
Functional Area: Transit Center Paratransit Operations
Management of demand response transit services, including paratransit. Planning and scheduling of these services. Supports automated vehicle dispatch and automatically updates customer service operator systems.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers. | Planned |
| 2 | The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off. | Planned |
| 3 | The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information. | Planned |
| 4 | The center shall dispatch demand response (paratransit) transit vehicles. | Planned |
| 5 | The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc. | Planned |
Functional Area: Transit Center Security
Monitor transit vehicle operator or traveler activated alarms; authenticate transit vehicle operators; remotely disable a transit vehicle; alert operators, travelers, and police to potential incidents identified by these security features.
| ID | Requirement | Status |
|---|---|---|
| 2 | The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches. | Planned |
| 5 | The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems. | Planned |
| 7 | The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers. | Planned |
Functional Area: Transit Center Vehicle Tracking
Monitoring transit vehicle locations via interactions with on-board systems. Furnish users with real-time transit schedule information and maintain interface with digital map providers.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall monitor the locations of all transit vehicles within its network. | Planned |
| 2 | The center shall determine adherence of transit vehicles to their assigned schedule. | Planned |
Functional Area: Transit Data Collection
Collection and storage of transit management data. For use by operations personnel or data archives in the region.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall collect transit management data such as transit fares and passenger use, transit services, paratransit operations, transit vehicle maintenance data, etc. | Planned |
| 3 | The center shall receive and respond to requests from ITS Archives for either a catalog of the transit data or for the data itself. | Planned |
Functional Area: Transit Environmental Monitoring
Current and forecast road and weather information assimilated from weather service providers and vehicle probes. The information is monitored and forwarded to other agencies to more effectively manage transit operations.
Functional Area: Transit Evacuation Support
Support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency. Coordinate regional evacuation plans and resources including transit and school bus fleets.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency. | Planned |
| 2 | The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used. | Planned |
| 3 | The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population. | Planned |
Functional Area: Transit Garage Maintenance
Collect operational and maintenance data from transit vehicles, manage vehicle service histories, automatically generate preventative maintenance schedules, and provide information to service personnel.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall collect operational and maintenance data from transit vehicles. | Planned |
| 2 | The center shall monitor the condition of a transit vehicle to analyze brake, drive train, sensors, fuel, steering, tire, processor, communications equipment, and transit vehicle mileage to identify mileage based maintenance, out-of-specification or imminent failure conditions. | Planned |
| 3 | The center shall generate transit vehicle maintenance schedules that identify the maintenance or repair to be performed and when the work is to be done. | Planned |
Functional Area: Transit Transportation Operations Data Collection
Collects real-time information on the state of the regional transportation system for operational use by the center. It establishes communications with a regional repository, requests or subscribes to information relevant to the center, and distributes the received information for use.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall collect real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information. | Planned |