Regional Transit Kiosks - Remote Traveler Support Functionality
Subsystem Description
The Remote Traveler Support Subsystem (RTSS) provides access to traveler information at transit stations, transit stops, other fixed sites along travel routes (e.g., rest stops, merchant locations), and major trip generation locations such as special event centers, hotels, office complexes, amusement parks, and theaters. Traveler information access points include kiosks and informational displays supporting varied levels of interaction and information access. At transit stops, simple displays providing schedule information and imminent arrival signals can be provided. This basic information may be extended to include multi-modal information including traffic conditions and transit schedules along with yellow pages information to support mode and route selection at major trip generation sites. Personalized route planning and route guidance information can also be provided based on criteria supplied by the traveler. The subsystem also supports electronic payment of transit fares.
In addition to the traveler information provisions, this subsystem also supports security and safety monitoring of public areas. This monitoring includes traveler activated silent alarms, as well as surveillance and sensor equipment. The surveillance equipment includes video (e.g. CCTV cameras) and/or audio systems. The sensor equipment includes threat sensors (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors) and object detection sensors (e.g. metal detectors).
Functional Area: Remote Basic Information Reception
Public traveler interface, such as a kiosk, that provides formatted traffic advisories, transit, event, and other traveler information, as well as broadcast alerts.
| ID | Requirement | Status |
|---|---|---|
| 2 | The public interface for travelers shall receive transit information from a center and present it to the traveler. | Planned |
| 7 | The public interface for travelers shall support traveler input in audio or manual form. | Planned |
Functional Area: Remote Interactive Information Reception
Public traveler interface, such as a kiosk, that provides traffic, transit, yellow pages, special event, and other personalized traveler information services upon request.
| ID | Requirement | Status |
|---|---|---|
| 1 | The public interface for travelers shall receive traffic information from a center and present it to the traveler upon request. | Planned |
| 2 | The public interface for travelers shall receive transit information from a center and present it to the traveler upon request. | Planned |
| 8 | The public interface for travelers shall support payment for services, such as confirmed trip plans, confirmed traveler services, tolls, transit fares, parking lot charges, and advanced payment for tolls. | Planned |
| 9 | The public interface for travelers shall provide an interface through which credit identities and stored credit values may be collected from tags, traveler cards, or payment instruments used by travelers. | Planned |
| 12 | The public interface for travelers shall support traveler input in audio or manual form. | Planned |
Functional Area: Remote Transit Fare Management
Public traveler interface, such as a kiosk, that provides the capability for the traveler to use a common fare medium for transit fares, tolls, and/or parking lot charges, to calculate the amount due and identify payment problems.
| ID | Requirement | Status |
|---|---|---|
| 1 | The public interface for travelers shall accept and process current transit passenger fare collection information. | Planned |
| 2 | The public interface for travelers shall calculate a fare based on the origin and destination provided by the traveler, in conjunction with transit routing, transit fare category, and transit user history. | Planned |
| 3 | The public interface for travelers shall provide an interface to a transit user traveler card in support of payment for transit fares, tolls, and/or parking lot charges. The stored credit value data from the card shall be collected and updated based on the fare or other charges, or the credit identity shall be collected. | Planned |
| 4 | The public interface for travelers shall provide information to the center for financial authorization and transaction processing. | Planned |
Functional Area: Remote Transit Information Services
Public traveler interface that provides real-time travel-related information at transit stops and multi-modal transfer points, including general annunciation, display of imminent arrival information, the latest available information on transit routes, schedules, transfer options, available services, fares, and real-time schedule adherence.
| ID | Requirement | Status |
|---|---|---|
| 1 | The public interface for travelers shall collect and provide real-time travel-related information at transit stops, multi-modal transfer points, and other public transportation areas. | Planned |
| 2 | The public interface for travelers shall collect and present to the transit traveler information on transit routes, schedules, and real-time schedule adherence. | Planned |