ITS Element: Other Transit Dispatch

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Description: The dispatch function for local transit agencies are not specifically called out in the Architecture. May have an automated dispatch or CAD system in the future.
Status: Existing
Stakeholder: Other Transit Agencies
Mapping: Emergency Management
Transit Management
Other Emergency Management
Other Transit Management

Interfaces:

City of Las Cruces Maintenance Dispatch
City of Las Cruces Public Information System
City of Las Cruces Traffic Management Center
Dona Ana County Engineering Services Dispatch
Dona Ana County Flood Commission Water Level Monitoring Systems
Dona Ana County Public Information System
Dona Ana County Traffic Operations Center
Dona Ana County/City of Las Cruces Emergency Operations Center (EOC)
Financial Institution
Mesilla Valley MPO Data Warehouse
MVRDA Communications Center
NM DPS District 4 Dispatch Center
NMDOT District 1 Maintenance Units Dispatch
NMDOT District 1 Public Information Office
NMDOT District 1 Public Transportation Management System (PTMS)
NMDOT District 1 TOC
NMDOT NMRoads Admin
NMDOT Park and Ride Dispatch
NMDOT Regional Park and Ride Real Time Information System
Other Transit Vehicles
Other Transit Website
Private Sector Traveler Information Services
Regional Airports
Regional Transit Kiosks
RoadRUNNER Fixed Route Dispatch System
RoadRUNNER Paratransit Dispatch Center
South Central RTD Operations Center
Service Packages: AD1 - ITS Data Mart - NMDOT Public Transportation Management System (PTMS)
AD2 - ITS Data Warehouse - Las Cruces MPO Data Warehouse (1 of 2)
APTS01 - Transit Vehicle Tracking - Regional Transit Providers
APTS02 - Transit Fixed-Route Operations - Other Transit
APTS03 - Demand Response Transit Operations - Other Transit
APTS04 - Transit Fare Collection Management - Other Transit
APTS05 - Transit Security - Other Transit Operations
APTS05 - Transit Security - Other Transit Operations
APTS06 - Transit Fleet Management - Regional Transit Providers
APTS07 - Multi-modal Coordination - Other Transit
APTS07 - Multi-modal Coordination - South Central RTD Operations
APTS07 - Multi-modal Coordination - RoadRUNNER Paratransit
APTS07 - Multi-modal Coordination - RoadRUNNER Fixed Route
APTS08 - Transit Traveler Information - Other Transit
APTS08 - Transit Traveler Information - NMDOT Park and Ride
ATIS01 - Broadcast Traveler Information - Dona Ana County (1 of 3) – Inputs
ATIS01 - Broadcast Traveler Information - NMDOT District 1 (2 of 3) – Inputs
ATIS01 - Broadcast Traveler Information - City of Las Cruces (1 of 3) – Inputs
ATIS02 - Interactive Traveler Information - NMDOT (1 of 2)
ATMS06 - Traffic Information Dissemination - NMDOT (2 of 2)
ATMS06 - Traffic Information Dissemination - Dona Ana County (2 of 2)
ATMS06 - Traffic Information Dissemination - City of Las Cruces (2 of 2)
EM06 - Wide-Area Alert - General Wide Area Alerts
EM06 - Wide-Area Alert - Amber / Silver Alert (2 of 3)
EM07 - Early Warning System - Dona Ana County Flood Commission Water Level Monitoring
EM09 - Evacuation and Reentry Management - Dona Ana County EOC (2 of 2)
MC04 - Weather Information Processing and Distribution - Dona Ana County (2 of 2)
MC04 - Weather Information Processing and Distribution - City of Las Cruces (2 of 2)
MC10 - Maintenance and Construction Activity Coordination - Activity Coordination - NMDOT (3 of 3)
MC10 - Maintenance and Construction Activity Coordination - Dona Ana County (2 of 2)
MC10 - Maintenance and Construction Activity Coordination - City of Las Cruces (2 of 2)
Functional Requirements:

Transit Center Fare Management

  • The center shall manage the actual value of transit fares for each segment of each regular transit route, including the transmission of the information to transit vehicles and transit stops or stations.
  • The center shall process the financial requests from the transit vehicles or roadside and manage an interface to a Financial Institution.
  • The center shall support the payment of transit fare transactions using data provided by the traveler cards / payment instruments.
  • The center shall process requests for transit fares to be paid in advance.
  • The center shall exchange fare and load information with other transit management centers, including potential Centralized Payments facilities.
  • The center shall provide transit fare information to other centers, including traveler information providers upon request.

Transit Center Fixed-Route Operations

  • The center shall be able to generate special routes and schedules to support an incident, disaster, evacuation, or other emergency.
  • The center shall dispatch fixed route or flexible route transit vehicles
  • The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.

Transit Center Information Services

  • The center shall provide travelers using public transportation with traffic and advisory information upon request. Such information may include transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, and special events.
  • The center shall provide transit service information to traveler information service providers including routes, schedules, schedule adherence, and fare information as well as transit service information during evacuation.
  • The center shall broadcast transit advisory data, including alerts and advisories pertaining to major emergencies, or man made disasters.

Transit Center Multi-Modal Coordination

  • The center shall coordinate schedules and services between transit agencies, traffic management, maintenance and construction operations, parking management, and other surface or air transportation modes.
  • The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently.
  • The center shall coordinate transit services for special events, planning services for the event and managing transit services on the day of the event.
  • The center shall provide transit operations personnel with the capability to control and monitor transit service coordination activities.

Transit Center Paratransit Operations

  • The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.
  • The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off.
  • The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information.
  • The center shall dispatch demand response (paratransit) transit vehicles.
  • The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.

Transit Center Security

  • The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.
  • The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems.
  • The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers.

Transit Center Vehicle Tracking

  • The center shall monitor the locations of all transit vehicles within its network.
  • The center shall determine adherence of transit vehicles to their assigned schedule.

Transit Garage Maintenance

  • The center shall collect operational and maintenance data from transit vehicles.
  • The center shall monitor the condition of a transit vehicle to analyze brake, drive train, sensors, fuel, steering, tire, processor, communications equipment, and transit vehicle mileage to identify mileage based maintenance, out-of-specification or imminent failure conditions.
  • The center shall generate transit vehicle maintenance schedules that identify the maintenance or repair to be performed and when the work is to be done.

Transit Data Collection

  • The center shall collect transit management data such as transit fares and passenger use, transit services, paratransit operations, transit vehicle maintenance data, etc.
  • The center shall receive and respond to requests from ITS Archives for either a catalog of the transit data or for the data itself.

Transit Environmental Monitoring

Center Secure Area Surveillance

  • The center shall remotely monitor video images and audio surveillance data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The data may be raw or pre-processed in the field.
  • The center shall remotely monitor video images and audio surveillance data collected on-board transit vehicles. The data may be raw or pre-processed in the field.
  • The center shall remotely control security surveillance devices in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers).
  • The center shall remotely control security surveillance devices on-board transit vehicles.
  • The center shall respond to control data from center personnel regarding security surveillance data collection, processing, threat detection, and image matching.

Transit Evacuation Support

  • The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency.
  • The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used.
  • The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population.

Transit Transportation Operations Data Collection

  • The center shall collect real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information.

Last updated: 08-08-14