ITS Element: Dona Ana County/City of Las Cruces Emergency Operations Center (EOC)

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Description: The emergency operations center (EOC) for Dona Ana County including the City of Las Cruces.
Status: Existing
Stakeholder: Dona Ana County
Mapping: Emergency Management
Other Emergency Management

Interfaces:

City of Las Cruces Joint Utilities Dispatch
City of Las Cruces Maintenance Dispatch
City of Las Cruces Public Information System
City of Las Cruces Traffic Management Center
Dona Ana County Engineering Services Dispatch
Dona Ana County Flood Commission Water Level Monitoring Systems
Dona Ana County Public Information System
Dona Ana County Traffic Operations Center
EBID Water Level Monitoring Systems
Gadsden Ind/Hatch Valley Municipal School District Dispatch
Las Cruces Public School District Dispatch
Local Print and Broadcast Media
MVRDA Alerts
MVRDA Communications Center
MVRDA Reverse 911 System
New Mexico Statewide Emergency Operations Center (EOC)
NM DPS District 4 Dispatch Center
NMDOT District 1 Maintenance Office
NMDOT District 1 Maintenance Units Dispatch
NMDOT District 1 Public Information Office
NMDOT District 1 TOC
NMDOT NMRoads Admin
NMDOT Park and Ride Dispatch
NMDOT Statewide TMC
Other Municipal/County Public Safety Communications Centers
Other Transit Dispatch
Public/Private Utilities
RoadRUNNER Fixed Route Dispatch System
RoadRUNNER Paratransit Dispatch Center
South Central RTD Operations Center
Texas DPS Communications Service
Service Packages: EM01 - Emergency Call-Taking and Dispatch - NM DPS
EM01 - Emergency Call-Taking and Dispatch - Mesilla Valley Public Safety Communications Center
EM06 - Wide-Area Alert - General Wide Area Alerts
EM07 - Early Warning System - Dona Ana County Flood Commission Water Level Monitoring
EM07 - Early Warning System - Elephant Butte Irrigation District Water Level Monitoring
EM08 - Disaster Response and Recovery - Dona Ana County EOC (2 of 2)
EM08 - Disaster Response and Recovery - Dona Ana County EOC (1 of 2)
EM08 - Disaster Response and Recovery - NM Statewide EOC
EM09 - Evacuation and Reentry Management - Dona Ana County EOC (2 of 2)
EM09 - Evacuation and Reentry Management - Dona Ana County EOC (1 of 2)
EM09 - Evacuation and Reentry Management - NM Statewide EOC
EM10 - Disaster Traveler Information - NMDOT District 1 Public Information Office
EM10 - Disaster Traveler Information - Dona Ana County Public Information Office
EM10 - Disaster Traveler Information - City of Las Cruces Public Information Office
Functional Requirements:

Emergency Response Management

  • The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
  • The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  • The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
  • The center shall develop, coordinate with other agencies, and store emergency response plans.
  • The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
  • The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  • The center shall receive event scheduling information from Event Promoters.
  • The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
  • The center shall provide information to the media concerning the status of an emergency response.

Emergency Environmental Monitoring

Incident Command

  • The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.
  • The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
  • The center shall track and maintain resource information and action plans pertaining to the incident command.
  • The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.
  • The center shall assess the status of responding emergency vehicles as part of an incident command.

Emergency Evacuation Support

  • The center shall manage inter-agency coordination of evacuation operations, from initial planning through the evacuation process and reentry.
  • The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
  • The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.
  • The center shall provide evacuation information to traffic, transit, maintenance and construction, rail operations, and other emergency management centers as needed.
  • The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
  • The center shall provide traveler information systems with evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary and when it is safe to return.
  • The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
  • The center shall monitor the progress of the reentry process.

Emergency Early Warning System

  • The center shall provide the capability to correlate alerts and advisories, incident information, and security sensor and surveillance data.
  • The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to transit management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall broadcast wide-area alerts and advisories to traveler information service providers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.

Last updated: 08-08-14