ITS Element: NMDOT District 1 HELP Courtesy Patrol Dispatch

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Description: The dispatch function for the NMDOT HELP vehicles that provide courtesy patrols on the NMDOT owned and operated roadways.
Status: Planned
Stakeholder: NMDOT District 1
Mapping: Emergency Management
Other Emergency Management

Interfaces:

Local Print and Broadcast Media
MVRDA Communications Center
NM DPS District 4 Dispatch Center
NM Motor Transport Division (MTD) District Offices
NMDOT District 1 HELP Courtesy Patrol Vehicles
NMDOT District 1 Maintenance Units Dispatch
NMDOT District 1 Public Information Office
NMDOT District 1 TOC
NMDOT NMRoads Admin
NMDOT Statewide Crash Information System
NMDOT Statewide TMC
NMDOT Traffic Safety Division Data System
Regional Medical Centers
Service Packages: AD1 - ITS Data Mart - NMDOT Traffic Safety
EM01 - Emergency Call-Taking and Dispatch - NMDOT Motor Transport
EM01 - Emergency Call-Taking and Dispatch - NMDOT District 1
EM01 - Emergency Call-Taking and Dispatch - NM DPS
EM01 - Emergency Call-Taking and Dispatch - Mesilla Valley Public Safety Communications Center
EM02 - Emergency Routing - Regional Medical Center Coordination
EM04 - Roadway Service Patrols - NMDOT Roadway Service Patrols
EM06 - Wide-Area Alert - Amber / Silver Alert (3 of 3)
EM10 - Disaster Traveler Information - NMDOT District 1 Public Information Office
MC04 - Weather Information Processing and Distribution - NMDOT (1 of 2)
Functional Requirements:

Service Patrol Management

  • The center shall dispatch roadway service patrol vehicles to identified incident locations.
  • The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched.
  • The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup.
  • The center shall track the location and status of service patrol vehicles.

Last updated: 08-08-14