ITS Element: San Juan County EOC

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Description: The Regional EOC is located in Aztec
Status: Existing
Stakeholder: San Juan County Communications Authority
Mapping: Emergency Management
Other Emergency Management

Interfaces:

Aztec Advisory Traveler Information Systems
Aztec Traffic Management
Bloomfield Advisory Traveler Information System
Bloomfield Traffic Management
City of Farmington Regional Tactical Operations Centers
Farmington Advisory Traveler Information Systems
Farmington Traffic Operations Center
Local Agency Traveler Information System
New Mexico Statewide EOC
NM DPS
NMDOT District 5 TOC
NMROADS Admin
Private Traveler Information Systems
San Juan County Advisory Traveler Information
San Juan County Communications Center
San Juan County Traffic Management
Service Packages: EM06 - Wide-Area Alert - Amber/Silver Alert
EM07 - Early Warning System -
EM08 - Disaster Response and Recovery -
EM09 - Evacuation and Reentry Management -
EM10 - Disaster Traveler Information -
Functional Requirements:

Emergency Response Management

  • The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
  • The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  • The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
  • The center shall develop, coordinate with other agencies, and store emergency response plans.
  • The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
  • The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  • The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers.
  • The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
  • The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
  • The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.
  • The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.
  • The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.
  • The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.

Incident Command

  • The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.
  • The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
  • The center shall track and maintain resource information and action plans pertaining to the incident command.
  • The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.

Emergency Evacuation Support

  • The center shall manage inter-agency coordination of evacuation operations, from initial planning through the evacuation process and reentry.
  • The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
  • The center shall provide an interface to the emergency system operator to enter evacuation plans and procedures and present the operator with other agencies’ plans.
  • The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.
  • The center shall provide evacuation information to traffic, transit, maintenance and construction, rail operations, and other emergency management centers as needed.
  • The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
  • The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
  • The center shall monitor the progress of the reentry process.

Emergency Early Warning System

  • The center shall provide the capability to correlate alerts and advisories, incident information, and security sensor and surveillance data.
  • The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  • The center shall process status information from each of the centers that have been sent the wide-area alert.
  • The center shall coordinate the broadcast of wide-area alerts and advisories with other emergency management centers.
  • The center shall receive incident information from other transportation management centers to support the early warning system.
  • The center shall present the alert and advisory information and the status of the actions taken in response to the alert by the other centers to the emergency system operator as received from other system inputs.
  • The center shall support the entry of alert and advisory information directly from the emergency system operator.

Last updated: 06-30-15