ITS Element: Red Apple Transit Operations Center

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Description: Operations center that would coordinate bus tracking, dispatch and maintenance; disseminate transit rider information and notices to kiosks- Ride Right will be the contractor taking over in March 2015.
Status: Planned
Stakeholder: Red Apple Transit
Mapping: Transit Management
Other Transit Management

Interfaces:

Farmington Traffic Operations Center
Ignacio Transit Management Center
Local Agency Traveler Information System
Navajo Transit Management Center
NM DPS
NMDOT Statewide Transit Database
NMROADS Admin
Private Traveler Information Systems
Private Travelers Personal Computing Devices
Red Apple Transit Kiosks
Red Apple Transit Vehicles
San Juan County Communications Center
Service Packages: AD1 - ITS Data Mart - Archived Transit Data
APTS01 - Transit Vehicle Tracking - Red Apple Transit
APTS02 - Transit Fixed-Route Operations - Red Apple Transit
APTS03 - Demand Response Transit Operations - Red Apple Transit
APTS05 - Transit Security - Red Apple Transit
APTS07 - Multi-modal Coordination - Regional Transit Service Coordination
APTS08 - Transit Traveler Information - Red Apple Transit
EM06 - Wide-Area Alert - Amber/Silver Alert
MC04 - Weather Information Processing and Distribution - NMDOT
Functional Requirements:

Transit Center Fixed-Route Operations

  • The center shall generate transit routes and schedules based on such factors as parameters input by the system operator, road network conditions, incident information, operational data on current routes and schedules, and digitized map data.
  • The center shall provide the interface to the system operator to control the generation of new routes and schedules (transit services) including the ability to review and update the parameters used by the routes and schedules generation processes and to initiate these processes
  • The center shall dispatch fixed route or flexible route transit vehicles
  • The center shall collect transit operational data for use in the generation of routes and schedules.
  • The center shall provide instructions or corrective actions to the transit vehicle operators based upon operational needs.
  • The center shall disseminate up-to-date schedules and route information to other centers for fixed and flexible route services.

Transit Center Information Services

  • The center shall provide travelers using public transportation with traffic and advisory information upon request. Such information may include transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, and special events.
  • The center shall exchange transit schedules, real-time arrival information, fare schedules, and general transit service information with other transit organizations to support transit traveler information systems.
  • The center shall provide transit service information to traveler information service providers including routes, schedules, schedule adherence, and fare information as well as transit service information during evacuation.

Transit Center Multi-Modal Coordination

  • The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently.

Transit Center Security

  • The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.
  • The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.
  • The center shall send wide-area alert information to travelers (on-board transit vehicles or at stations/stops) and transit vehicle operators.

Last updated: 06-30-15