DDOT PTSA Kiosks - Remote Traveler Support Functionality
Subsystem Description
This subsystem provides access to traveler information at transit stations, transit stops, other fixed sites along travel routes (e.g., rest stops, merchant locations), and major trip generation locations such as special event centers, hotels, office complexes, amusement parks, and theaters. Traveler information access points include kiosks and informational displays supporting varied levels of interaction and information access. At transit stops, simple displays providing schedule information and imminent arrival signals can be provided. This basic information may be extended to include multi-modal information including traffic conditions and transit schedules along with yellow pages information to support mode and route selection at major trip generation sites. Personalized route planning and route guidance information can also be provided based on criteria supplied by the traveler. The subsystem also supports electronic payment of transit fares.
In addition to the traveler information provisions, this subsystem also supports security and safety monitoring of public areas. This monitoring includes traveler activated silent alarms, as well as surveillance and sensor equipment. The surveillance equipment includes video (e.g. CCTV cameras) and/or audio systems. The sensor equipment includes threat sensors (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors) and object detection sensors (e.g. metal detectors).
Functional Area: Remote Basic Information Reception
Public traveler interface, such as a kiosk, that provides formatted traffic advisories, transit, event, and other traveler information, as well as broadcast alerts.
| ID | Requirement | Status |
|---|---|---|
| 2 | The public interface for travelers shall receive transit information from a center and present it to the traveler. | Planned |
| 3 | The public interface for travelers shall receive event information from a center and present it to the traveler. | Planned |
| 4 | This public interface for travelers shall receive evacuation information from a center and present it to the traveler. | Planned |
| 6 | The public interface for travelers shall provide the capability for digitized map data to act as the background to the information presented to the traveler. | Planned |
| 7 | The public interface for travelers shall support traveler input in audio or manual form. | Planned |
| 8 | The public interface for travelers shall present information to the traveler in audible or visual forms consistent with a kiosk, including those that are suitable for travelers with hearing or vision physical disabilities. | Planned |
| 9 | The public interface for travelers shall be able to store frequently requested data. | Planned |
Functional Area: Remote Interactive Information Reception
Public traveler interface, such as a kiosk, that provides traffic, transit, yellow pages, special event, and other personalized traveler information services upon request.
| ID | Requirement | Status |
|---|---|---|
| 2 | The public interface for travelers shall receive transit information from a center and present it to the traveler upon request. | Planned |
| 3 | The public interface for travelers shall receive yellow pages information (such as lodging, restaurants, theaters, bicycle facilities, and other tourist activities) from a center and present it to the traveler upon request. | Planned |
| 4 | The public interface for travelers shall receive event information from a center and present it to the traveler upon request. | Planned |
| 5 | The public interface for travelers shall receive evacuation information from a center and present it to the traveler. | Planned |
| 6 | The public interface for travelers shall receive wide-area alerts and present it to the traveler. | Planned |
| 10 | The public interface for travelers shall base requests from the traveler on the traveler's current location or a specific location identified by the traveler, and filter the provided information accordingly. | Planned |
| 11 | The public interface for travelers shall provide digitized map data to act as the background to the information presented to the traveler. | Planned |
| 12 | The public interface for travelers shall support traveler input in audio or manual form. | Planned |
| 13 | The public interface for travelers shall present information to the traveler in audible or visual forms consistent with a kiosk, including those that are suitable for travelers with hearing or vision physical disabilities. | Planned |
| 14 | The public interface for travelers shall be able to store frequently requested data. | Planned |
Functional Area: Remote Transit Fare Management
Public traveler interface, such as a kiosk, that provides the capability for the traveler to use a common fare medium for transit fares, tolls, and/or parking lot charges, to calculate the amount due and identify payment problems.
| ID | Requirement | Status |
|---|---|---|
| 1 | The public interface for travelers shall accept and process current transit passenger fare collection information. | Planned |
| 2 | The public interface for travelers shall calculate a fare based on the origin and destination provided by the traveler, in conjunction with transit routing, transit fare category, and transit user history. | Planned |
| 3 | The public interface for travelers shall provide an interface to a transit user traveler card in support of payment for transit fares, tolls, and/or parking lot charges. The stored credit value data from the card shall be collected and updated based on the fare or other charges, or the credit identity shall be collected. | Planned |
| 4 | The public interface for travelers shall provide information to the center for financial authorization and transaction processing. | Planned |
| 5 | The public interface for travelers shall provide an image of all travelers purchasing rides or services to be used for violation processing. | Planned |
| 6 | The public interface for travelers shall determine the routing based on the traveler's destination and the location of the closest transit stop from which a route request is being made. | Planned |
| 7 | The public interface for travelers shall create fare statistics data based upon data collected at a transit stop. | Planned |
| 8 | The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities. | Planned |
Functional Area: Remote Transit Information Services
Public traveler interface that provides real-time travel-related information at transit stops and multi-modal transfer points, including general annunciation, display of imminent arrival information, the latest available information on transit routes, schedules, transfer options, available services, fares, and real-time schedule adherence.
| ID | Requirement | Status |
|---|---|---|
| 1 | The public interface for travelers shall collect and provide real-time travel-related information at transit stops, multi-modal transfer points, and other public transportation areas. | Planned |
| 2 | The public interface for travelers shall collect and present to the transit traveler information on transit routes, schedules, and real-time schedule adherence. | Planned |
| 3 | The public interface for travelers shall provide support for general annunciation and/or display of imminent arrival information and other information of general interest to transit users. | Planned |
| 4 | The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities. | Planned |
Functional Area: Remote Traveler Security
Public traveler interface that provides the capability for travelers to report an emergency or activate a panic button to summon assistance in areas such as transit stops, park-and-ride areas, etc.
| ID | Requirement | Status |
|---|---|---|
| 1 | The public interface for travelers shall provide the capability for a traveler to report an emergency and summon assistance from secure areas such as transit stops, transit stations, modal transfer facilities, rest stops, park-and-ride areas, travel information areas, and emergency pull off areas. | Planned |
| 2 | When initiated by a traveler, the public interface for travelers shall forward a request for assistance to an emergency management function and acknowledge the request. | Planned |
| 3 | The public interface for travelers shall provide the capability to broadcast a message to advise or warn a traveler. | Planned |
| 4 | The public interface for travelers shall accept input and provide information to the traveler in a form suitable for travelers with physical disabilities. | Planned |
Functional Area: Traveler Secure Area Sensor Monitoring
Security sensors monitoring traveler-frequented areas such as transit stops, park-and-ride lots, and rest areas for environmental threats, intrusion and motion, and object detection.
| ID | Requirement | Status |
|---|---|---|
| 1 | The field element shall include security sensors that monitor conditions in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). | Planned |
| 2 | The field element shall be remotely controlled by a center. | Planned |
| 3 | The field element shall provide equipment status and fault indication of security sensor equipment to a center. | Planned |
| 4 | The field element shall include environmental threat sensors (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological). | Planned |
| 5 | The field element shall include motion and intrusion detection sensors. | Planned |
| 6 | The field element shall include object detection sensors (such as metal detectors). | Planned |
| 7 | The field element shall provide raw security sensor data. | Planned |
| 8 | The field element shall remotely process security sensor data and provide an indication of potential incidents or threats to a center. | Planned |
Functional Area: Traveler Secure Area Surveillance
Security surveillance devices that monitor traveler-frequented areas such as transit stops and rest stops.
| ID | Requirement | Status |
|---|---|---|
| 1 | The field element shall include video and/or audio surveillance of traveler secure areas including transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and traveler information centers). | Planned |
| 2 | The field element shall be remotely controlled by a center. | Planned |
| 3 | The field element shall provide equipment status and fault indication of surveillance equipment to a center. | Planned |
| 4 | The field element shall provide raw video or audio data. | Planned |
| 5 | The field element shall remotely process video and audio data and provide an indication of potential incidents or threats to a center. | Planned |