Buffalo-Niagara Bi-National Regional ITS Architecture

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Equipment Package: Transit Center Paratransit Operations

Description: This equipment package provides the capability to automate planning and scheduling, allowing paratransit and flexible-route transit services to develop, print and disseminate schedules, and automatically update customer service operator systems with the most current schedule. In addition, this equipment package provides the capability to assign vehicle operators to routes in a fair manner while minimizing labor and overtime services, including operator preferences and qualifications, and automatically tracking and validating the number of work hours performed by each individual operator. These capabilities shall be provided through the utilization of dispatch and fleet management software running on a workstation type processor.
Included In: NFTA/Metro Bus and Rail Operations Control Center
Niagara Falls Paratransit Service
General Functional Requirements 1 - The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.
2 - The center shall track the location and availability of transit vehicles for use in demand responsive transit (paratransit) operations.
3 - The center shall generate demand responsive transit (paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, and road network information.
4 - The center shall assign transit vehicle operators for confirmed demand responsive transit (paratransit) trips based on factors such as eligibility, route preferences, seniority, and transit vehicle availability.
5 - The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.
6 - The center shall disseminate up-to-date schedules and route information to other centers for demand responsive transit services (paratransit).

Last updated: 11-18-05